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Manager of Collaborative Online International Learning - Center for Global Engagement

University of Tennessee
Knoxville, TN, Working from home
Closing date
Jul 1, 2023

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Global Affairs & Engagement
Position Type
Employment Type
Organization Type
College / University
Manager of Collaborative Online International Learning

Center for Global Engagement - Office of Asia Engagement and Communication

Regular Full Time - Exempt

UT Market Range MR10 expected salary $47,500 - $60,000

The Center for Global Engagement, (CGE), is hiring a Collaborative Online International Learning Manager to join a team of dedicated professionals who endeavor to lead, coordinate, and achieve the University of Tennessee Knoxville's strategic objectives for global education, research, and engagement.

CGE is comprised of seven units (Asia Engagement, Communications, English Language Institute, Global Research, the International House, International Student and Scholar Services, and Programs Abroad) who are responsible for working throughout campus, across Tennessee and around the world to provide enriching and diverse international experiences for faculty, students and scholars.

The University of Tennessee, Knoxville (UTK) is Tennessee's flagship university and premier public research institution. We are an R-1 land-grant university with approximately 30,000 students, 9500 faculty and staff, 11 colleges, and over 300 degree programs. There are more than 1600 international students and scholars on the UTK campus. The University is located on a 580-acre campus in the city of Knoxville in eastern Tennessee, near the Great Smoky Mountains. The University of Tennessee Knoxville campus is seeking candidates who have the ability to contribute in meaningful ways to the diversity and intercultural goals of the University.

The City of Knoxville is a hidden gem surrounded by eight gorgeous lakes, with a beautiful and walkable downtown, a diverse music scene including internationally recognized festivals, active neighborhoods, unique restaurants, and a robust offering of diverse cultural and outdoor activities. UTK is located within easy driving distance to the Great Smoky Mountains, Atlanta, Nashville, Asheville, Charlotte, Louisville, and Cincinnati. It is only a day's drive to Memphis, Chicago, and Washington D.C. Knoxville and the surrounding counties have a population of more than 850,000 people.

Position Summary:

The Manager of Collaborative Online Learning, (COIL), is responsible for program planning, logistics, budget, assessment, and awards administration for the COIL global learning initiative. The COIL manager will participate in writing proposals and applications for relevant grants. Working with various units on campus, the manager also provides support for the COIL Faculty Community of Practice and faculty training.

Position Responsibilities
  • Program Management for Collaborative Online International Learning (COIL) and other global learning opportunities

o Develops and implements the COIL strategic plan.

o Works with various campus partners such as the Teaching Learning Innovation and Online Learning and Academic Programs to develop in-house training for UT faculty who are interested in incorporating COIL into their classrooms.

o Works with campus partners such as the Center for Career Development and Academic Exploration to integrate COIL and other global learning opportunities with the student career development module Vol Edge.

o Oversees daily operation of COIL which includes organizing events and monitoring budget and expenses.

o May administer competitive awards to COIL faculty.
  • Constituent Outreach and Engagement

o Works with the direct supervisor to finalize a framework for the recruitment, training and evaluation of faculty participants.

o Manage the COIL faculty network such as facilitating meetings for the COIL community of practice.

o Attends and organizes workshops and seminars to introduce COIL and other global learning opportunities both at UT and at partner institutions.

o Provides communications support for COIL and their partners.
  • COIL Assessment and Reporting

o Selects or develops evaluation tools to assess COIL program impact consistent with the professional standards in the field.

o Determines, assesses, and modifies short-term and long-term objectives for the COIL program in alignment with the Global Vision and UT's Strategic Vision.

o Works with the CGE communications office to produce COIL program annual report
  • Other Responsibilities Include:

o Collaborates with appropriate faculty and staff on drafting grant proposals and apply for virtual exchange funding opportunities.

o Works with CGE communications team to produce presentations, social media posts, website content and marketing materials for COIL; as well as to develop and maintain the COIL website.

o Maintains awareness of national trends and best practices in internationalization of the curriculum, global learning, virtual exchange, and COIL; and is a resource for other UT units engaged in global learning.

Education and Experience Required: Master's degree with at least three years of relevant experience; or Bachelor's degree with five years of relevant experience.

Education and Experience Preferred: Master's degree with at least three years of relevant experience in a higher education setting.

Knowledge, Skills and Abilities Required:
  • Knowledge of COIL/virtual exchange and experience leading trainings or developing and implementing VE projects.
  • Knowledge of intercultural pedagogical practices and experience facilitating intercultural learning.
  • Experience with curriculum design.
  • Experience with program administration and systems.
  • Knowledge of program assessment.
  • Demonstrated ability to develop and maintain strong working relationships with faculty.
  • Outstanding written and verbal communication skills.
  • Ability to organize and plan events, manage multiple tasks at once, and track project progress.

Knowledge, Skills and Abilities Preferred:
  • Proficiency in professional software such as MS Office and Microsoft Teams.
  • Knowledge of designing online courses, trainings and educational materials.
  • Extensive experience with curriculum design.
  • Experience working or living outside the United States and knowledge of foreign languages.
  • Experience with faculty development.
  • Experience teaching online.
  • Familiarity with higher education assessment tools.

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