Assistant Director, International Student Advising
Arizona State University
International Students Scholar
Under the direction of the Director of International Student Advising, this position serves as a lead for the Student Advising team supervising, coordinating and managing unit-wide advising practices and communications to stakeholders relevant to governmental F-1 regulations.
$53,000 - $62,000 per year; DOE
- Support the ISSC student advising team on immigration matters for F-1 students at all ASU campus locations with a specific focus on engineering students.
- Lead assigned staff members in developing consistent advising practices and improved workflow for SEVIS transactions and immigration document processing.
- Oversee the development and execution of communications and multi-media strategies aimed at engaging with the international student population.
- Provide oversight to sensitive and complex student immigration cases.
- Lead training and support to advising team on office procedures, immigration regulations, and institutional policies.
- Oversee the maintenance of student files to ensure accurate record keeping and maintaining consistency of PeopleSoft, Sunapsis, and SEVIS records.
- Interface with Department of Homeland Security including Citizenship and Immigration Services (CIS), Immigration and Customs Enforcement (ICE), Customs and Border Protection (CBP), along with various units of Department of State and work with other DSO's to ensure consistent protocol regarding policies and procedures.
- Provide leadership and/or support in the SEVIS Compliance audit projects throughout the semester including SEVIS/Sunapsis alerts, enrollment, new student reporting, employment reporting and immigration compliance audits.
- Develop checklists and procedures for SEVIS processes using Sunapsis database.
- Serve as Designated School Official (DSO) for Arizona State University.
- Present ISSC workshops and other outreach efforts during orientation and with campus partners supporting international students.
- Represent the ISSC and serve on various department and university committees as assigned.
- Work closely and collaboratively with Director to identify, develop and implement annual team goals and objectives; participates in communication and monitoring of activities to ensure achievement.
- May act in place of the Director in that person's absence.
- Coordinate with Managers in office in overseeing advising processes relevant to their assigned teams.
- As requested/required, assist ISSC leadership with special projects and other assigned duties.
Bachelor's degree in a field appropriate to the area of assignment AND six (6) years of related administrative experience, which includes three (3) years of supervisory experience; OR, Ten (10) years of related administrative experience, which includes three (3) years of supervisory experience; OR, Any equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved.
- Experience as a Designated School Official (DSO) or Alternate Responsible Office (ARO) for a higher education institution. (5 years).
- Experience using Sunapsis or similar immigration management software.
- Experience in establishing and maintaining effective working relationships.
- Experience with Microsoft Office applications (Word, PowerPoint, Excel, Outlook).
- Evidence of effective communication skills.
Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse; frequently required to stand for varying lengths of time and walk moderate distances to perform work. Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds.
The International Students and Scholars Center is one of several departments comprising the Division of Academic Enterprise Enrollment which utilizes a variety of strategies to enroll and support a diverse student population representative of Arizona State University's vision.
The International Students and Scholars Center is comprised of a staff of trained experts, versed in the details and requirements of academic and employment-based programs, who provide visa and immigration advice and support to visiting students and scholars. These services include oversight of visa programs, planning and coordinating orientations for the international students and assisting with visa and immigration for new students, staff and scholars.
Arizona State University currently enrolls over 11,000 international students from 130 countries and each year hosts nearly 700 international faculty and scholars. The office working collaboratively with academic and administrative units implements a shared institutional vision of expanded international study, global awareness and comprehensive internationalization to enhance the overall experience of international students and scholars at ASU.
ASU offers an array of employee benefits, including reduced tuition for employees, their spouses and dependents; competitive rates for health and life benefits; a wellness program; disability and leaves program (vacation, sick, and family); paid holidays; and retirement programs. Visit https://cfo.asu.edu/hr-benefits for further details, as well as https://cfo.asu.edu/hr-applicant to view ASU President Crow's video on what ASU has to offer employees.
Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.
ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco
Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.
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In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU PD at 480-965-3456.
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ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.
Background Check Statement
ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.
Instructions to Apply
Application deadline is 3:00PM Arizona time on the date indicated.
Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.
Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.
ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.
Only electronic applications are accepted for this position.
IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.
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