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Student Services Advisor

University of Southern California
Los Angeles, CA
Closing date
Jun 14, 2023

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Student & Scholar Services
Position Type
Adviser / Advisor
Employment Type
Organization Type
College / University
Student Services Advisor I

Position Summary

Counsels and/or provides undergraduate and/or graduate students with a range of services

covering admissions and financial aid. Coordinates delivery of services with appropriate university offices.

Key Duties and Responsibilities

* Counsels students and parents on matters concerning financial aid packages. Evaluates student situations and requests regarding financial aid awards and takes appropriate action. Identifies and recommends scholarship recipients based on eligibility requirements. Monitors local financial aid budget and scholarship awards.
* Counsels or advises prospective students and families on admissions, financial aid, and academic requirements. Intervenes with university central student services as necessary to connect prospective students with the right staff member or department in order to facilitate the application process.
* Counsels prospective students and families on the financial aid process for undergraduate and graduate applicants. Provide general guidance on federal and university policy and requirements regarding financial aid.
* Provides advisement on various types of aid available, the student's individual financial aid award, and how to manage family contribution.
* Counsels students and families on the completion of federal direct or private loan processes.
* Advises students on financial aid as it relates to general billing inquiries. Educate students on available tools and resources to manage the cost of attendance, including but not limited to the FAST Planning Worksheet, USC ePay, USC payment plans, and various loan types.
* Counsel current applicants on outstanding Admission requirements, including but not limited to official test scores, letters of recommendation, official transcripts, and financial statements. Review communications from admission offices.
* Assisting applicants through the admission decision process, including but not limited to commitment deposit payments, admission decision appeals, and registration for on-campus events for admitted students.

Preferred Qualifications

Preferred Education:

Master's degree

Preferred Experience:

2 years

Preferred Field of Expertise:

Knowledge of USC student and academic programs, policies and procedures and

knowledge of the student information system

Minimum Education:

* Bachelor's degree
* Combined experience/education as substitute for minimum education

Minimum Experience:

* 1 year

Minimum Field of Expertise:

* Student program or services experience

The hourly rate for this position is $28.87. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.


Minimum Education:

* Bachelor's degree
* Combined experience/education as substitute for minimum education

Minimum Experience:

* 1 year

Minimum Field of Expertise:

* Student program or services experience

USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at Inquiries will be treated as confidential to the extent permitted by law.

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USC is an E-Verify Employer

If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:$9925/9925$95087.htmld

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