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Program Coordinator- International Student Services

Widener University
Upland, PA
Closing date
Dec 3, 2023

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Program Development
Position Type
Employment Type
Organization Type
College / University
Job no: 493049

Work type: Full-time (hourly)

Location: Chester

Categories: Staff

Widener University is currently seeking a Program Coordinator for International Student Services in the Student Affairs Division. This role reports to the Director of Immigration Services and works closely with the Student Affairs Division, faculty serving as academic advisors, and those offices supporting the success of our international students. The position provides institution-wide support for international student services.

DUTIES AND RESPONSIBILITIES (including, but not limited to):

Essential duties:
  • Serve as advocate to support the University and division's strategic diversity initiatives to create a welcoming campus for all students by incorporating multicultural perspectives and frameworks into programs offered.
  • Partners with campus stakeholders to improve services and updated policies to enhance the experience for international students and faculty.
  • Under the leadership of the Director, the Program Coordinator designs, promotes and works with the Student Affairs Division and other student success partners to implement programmatic activities that support international students and showcase the important role that internationalization plays in the university's education, research, and clinical missions.
  • Collaborates with the Director and other campus partners to develop International Student Services office programming that supports the retention and overall success of international students, including the International Student Orientation, collaboration with campus partners on intercultural, career, wellness and social activity programming; including the larger Inclusion & Belonging initiatives.
  • Serve as a Designated School Official (DSO) and Alternate Responsible Office (ARO) for student visa holders' population for the Chester campus and supports the Wilmington and Harrisburg campuses.
  • Oversight, in collaboration with the Director of Immigration Services, for immigration compliance with regulations for the F-1 visa program and J -1 visa program.
  • Serve as a campus liaison with the department of homeland security, the department of state, the department of labor, and other federal authorities and organizations as needed.
  • Serve as liaison to campus stakeholders in regard to the intersection of immigration regulation and academic success.
  • Assist with advising cultural student organizations.
  • Provide support for international student success and retention at all levels: undergraduate and graduate.
  • Manage International Student Services social media and web presence.
  • This individual acts as a key campus resource for international students in transitioning to and through the collegiate journey.
  • Represents the institution and collaborates with key constituent groups, both internally and externally such as NAFSA: Association of International Educators.
  • Performs all other duties as assigned.

MINIMUM QUALIFICATIONS (education/training and experience required):

  • Bachelor's degree or the equivalent required
  • A qualified candidate will have a minimum of two (2) years of experience working with international students and serving as a Designated School official (DSO)
  • Experience in global education or international student services
  • Advanced knowledge of Microsoft Office software programs
  • Ability to learn new technology and is self-motivated to stay current with emerging technologies.
  • Experience with data utilization and learning assessment as a tool to measure the effectiveness of the department's programs
  • Must be a US Citizen or Permanent Resident to become a DSO as per the Department of Homeland Security requirements
  • Student-centered and demonstrate a commitment to their own personal and professional growth

  • Advanced knowledge of SEVIS and Terra Dotta

  • May need to be available early morning, evening, and weekends, and may need to participate in international travel as needed, to meet the needs of the department.
  • Lifting up to 25 lbs.
  • Frequent walking, standing and climbing stairs.
  • Good manual dexterity.
  • Usual office environment: routine sitting at a desk occasionally standing, bending, stooping or kneeling.
  • Ability to be mobile between workstation and other buildings on campus.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. Widener University is committed to fostering an inclusive community in which faculty, staff, and students from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. We are an equal opportunity employer and are committed to providing equal educational and employment opportunities for all persons without regard to age, color, national origin, race, religion, disability, veteran status, sex, sexual orientation, gender identity, genetic information, or status as a protected veteran.

Some positions may be eligible for a hybrid or remote work arrangement that may include a partially or fully remote work location, consistent with Widener's Flexible Work policy.

Widener University, an independent, metropolitan, doctoral-intensive university, connects curricula to social issues through civic engagement. Dynamic teaching, active scholarship, personal attention and experiential learning are key components of the Widener Experience. Located in Chester, PA, Widener's main campus is nestled between Philadelphia, PA and Wilmington, DE, with Law Schools located in both Harrisburg and Wilmington. For more information about the university, please visit our website at


Advertised: 09 Aug 2023 Eastern Daylight Time

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