Job Description Summary

Reporting to the Vice Provost for Global-Local Affairs (VPGLA) with considerable latitude for independent judgement, this position will play a critical role in leading the University’s international/global travel and risk management activities. This position will provide leadership for developing, implementing and managing policies and procedures that promote health, safety and transformative learning experiences to mitigate international travel risks, and provide guidance and expertise to all students, faculty and staff participating in university-sponsored global travel. The Director will develop and implement comprehensive risk protocols and assessment programs, provide appropriate training and resources, and ensure a responsive crisis management system is in place. The role requires a deep understanding of international health, safety, and security issues, as well as the ability to work collaboratively across all schools/colleges, units and offices to build and foster awareness of risk management issues for international travel activities and serve as the leader in Global-Local Affairs regarding these issues.

Position Specific Responsibilities/Accountabilities

• Policy/Protocol Development and Implementation – Create and implement comprehensive health, safety, and security policies for university-sponsored global/international travel. Ensure these policies are in compliance with relevant local, national, and international laws and regulations.
• Risk Assessment and Mitigation – Evaluate global/international risks and threats, develop and implement risk mitigation strategies, and establish emergency response protocols.
• Training and Resource Development – Develop and deliver training and educational programs with relevant resources on health, safety, and security issues to students, faculty, and staff participating in university-sponsored global/international travel.
• Travel Tracking and Communication – Implement and manage a system for tracking and communication with university travelers.
• Emergency Response and Crisis Management – Design, implement, and manage an effective emergency response and crisis management system for incidents involving university travelers.
• Collaboration and Liaison – Work collaboratively with various departments and units across the university and act as a liaison with external organizations, such as international security companies, health and travel insurance providers, and government agencies.
• Program Evaluation – Continuously evaluate and improve the effectiveness of the health, safety, and security programs for global/international travel university travelers.
• Perform other duties as assigned or requested.

Loyola Marymount University Expectations

Exhibit behavior that supports the mission, vision, and values of the university.  Communicate and employ interpersonal actions that model high standards of professional, responsible, accountable, and ethical conduct. Demonstrate a commitment to outstanding customer service.

Requisite Qualifications

• Typically a Master’s degree in international relations, risk management, or a related field, or equivalent experience.
• A minimum of five years of managerial experience in international risk management or global health, safety, and security, or a similar role, preferably in a higher education setting.
• Excellent understanding of international travel, health, safety, and security best practices and regulations. Ability to stay current with trends in the field as well as national and international policy changes.
• Strong interpersonal and communication (both written and oral), problem-solving, decision-making, and project management skills. Proven ability to strategize, prioritize, and multi-task to meet short- and long-term goals and deadlines.
• Proven ability to work effectively with diverse stakeholders, including faculty, staff, students, administration, parents/families, international partners.
• Overseas experience and knowledge of a language other than English is desirable. Demonstrated knowledge of the logistics of international travel and the development of intercultural competencies.
• Demonstrated superior organizing, public speaking, and writing abilities. Ability to make effective presentations, establish appropriate office and record-keeping procedures, generate appropriate documents, reports, and correspondence in a timely manner.
• Evidence of preparing comprehensive reports and executive summaries incorporating complex, highly technical information. Ability to produce assessment data for university-wide reports and national surveys.
• Must be able to work flexible hours, including evenings, weekends, and holidays as needed for emergency response.

Work Schedule:

This position is in-person with eligibility for a hybrid schedule after 90 days of employment.

Reasonable Expected Salary - $80,200 – $95,000. Salary commensurate with education and experience.