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International services Advisor

Saint Louis University
Saint Louis, Missouri
46,000-55000 / Year
Closing date
Sep 27, 2023

View more

Global Education
Position Type
Adviser / Advisor
Employment Type
Organization Type
College / University

JOB SUMMARY This position serves as a SEVIS Designated School Official (DSO) and Alternate Responsible Office (ARO). The primary function is to issue, track, update, report, and maintain immigration records under the Student and Exchange Visitor System (SEVIS) and advise international students and exchange visitors on topics related to their immigration status. Must be able to interpret and follow Student and Exchange Visitor Program (SEVP) rules and regulations. Coordinates SLU International Host Family Program and assists in development and implementation of international student orientation programs with over site of International Ambassadors.




JOB DUTIES Immigration Advising


  • Serves a SEVIS Designated School Official (DSO) and Alternate Responsible Officer (ARO) for international students, exchange visitors, and their dependents. Interprets, processes and signs US Department of Homeland Security and US Department of State forms for school transfers, registration, change of status, reinstatement, program extension, employment, practical training, travel, re-entry, and other immigration issues


  • Provides active case management to an assigned caseload of students


  • Updates information and tracking of students and exchange visitors through the Department of Homeland Security (DHS) required database SEVIS


  • Updates and records information in Salesforce and Terra Dotta systems


  • Provides immigration and compliance information to international students


  • Follows-up on SEVIS alerts to ensure that SEVIS records forstudents and exchange visitors are updated. Initiates and maintains communication with the SEVIS Help Desk to resolve any issues that impact SEVIS records




Student Support


  • Provides direct cultural intervention for students at risk or struggling to maintain personal or academic success at the University


  • Provides cultural advising to students


  • Serves as a liaison and supplemental support for campus resources


  • Collaborates with campus departments and local community organizations on issues and programs pertinent to international populations




  • Oversees development and coordination of Host Family and Friends program


  • Creates application, matches host/students


  • Develops training/expectation manual for Host Families/Students


  • Plans and executes other OIS-sponsored events and activities in coordination with student government and organizations


  • Performs special projects and other duties as assigned.



Qualifications and Education Requirements Bachelor’s degree; supplemented with two (2) years of related work experience. Fluency in English and a secondary language fluency preferred. Must be a U.S. citizen or permanent resident.


​Experience with immigration, SEVIS, and Terra Dotta is required.




Preferred Skills

  • Familiarity and sensitivity to the needs of a diverse international student population Event management skills
    Knowledge of US immigration and visa regulations
    Effective verbal and written communication skills
    Analytical and problem-solving skills
    Ability to maintain confidentiality Ability to work successfully in a team-oriented environment Interpersonal/human relations skills Strong verbal and written communication skills, with ability to interpret instructions Ability to organize time, projects, and details  Ability to manage multiple tasks with accuracy and timeliness in a fast-paced environment  Ability to relate/interact with diverse student populations, institutional personnel, and the public  Written and verbal communication skills
    Ability to adapt to work environment changes, and relate to diverse population.
    Ability to assess situation and exercise of discretion and independent judgment with respect to matters of significance 
    Ability to operate personal computer and various software programs



Applicants must include: 1) a cover letter; 2) a resume/curriculum vitae.  You can upload these items on the third page "My experience" of the application.



Apply Here


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