Job Req ID: 110876
We are seeking an Admissions Specialist who will lead the admissions processing and document management processes for Advanced Academic Programs (AAP) in the Krieger School of Arts and Sciences. Additionally, this position provides administrative key support in areas such as administrative troubleshooting, triaging student requests in SEAM, and detecting and resolving conflicting information between two systems that are part of the application process, Slate and SIS, to ensure a seamless applicant experience.
Specific Duties & Responsibilities
- Process sensitive student records accurately and timely.
- Prioritize tasks in a fast-paced professional environment.
- Ensure a high level of customer service in the applicant and student experience.
- Work collaboratively across OIS and AAP particularly with the Admissions team.
- Convey complex divisional, department, and university policies and procedures to ensure compliance. Independently perform a wide range of operational tasks related to AAP (including OIS compliance e-form verification).
- Review graduate applications and make admission decisions based on published criteria.
- Initiate E-Forms based on Visa eligibility for international students.
- Maintain comprehensive understanding of university student services, such as Office of International Services (OIS), Financial aid and Student Accounts.
- Demonstrate flexibility throughout the academic year to handle additional duties as assigned.
Special Knowledge, Skills, & Abilities
- Experience with SIS, Stellic, Report Manager, Slate, 25Live.
- Excellent organizational, written, and oral communication skills.
- Strong customer service skills.
- Excellent computer skills.
- Must be detail-oriented with a focus on accuracy.
- Ability to handle a high volume of work, to prioritize and work efficiently.
- Must be team-oriented and work well with others.
- High School Diploma or graduation equivalent.
- Three years administrative/academic related experience.
- Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.
- Bachelor's Degree.
- General knowledge of procedures in enrollment services preferred.
- Ability to learn Slate, SIS, and Microsoft Office.
Classified Title: Academic Services Specialist
Job Posting Title (Working Title): Admissions Specialist
Role/Level/Range: ATO 37.5/02/OE
Starting Salary Range: Min $18.00 - Max $33.50 HRLY (Commensurate with experience)
Employee group: Full Time
Schedule: M-F, 8:30 - 5:00
Exempt Status: Non-Exempt
Department name: Advanced Academic Programs
Personnel area: School of Arts & Sciences
The referenced salary range is based on Johns Hopkins University's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/
Please refer to the above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.
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