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Student Services Specialist Athletics

Union County College
Cranford, NJ
Closing date
Jan 14, 2024

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Student & Scholar Services
Position Type
Employment Type
Organization Type
College / University
Union County College is a public comprehensive community college providing quality, affordable, accessible educational programs that serve the greater Union County region. It is the oldest of New Jerseys 19 Associate Degree Colleges, serving both career-minded and transfer-oriented students since 1933. The College enrolls almost 30,000 credit, non-credit and continuing education students and is accredited by the Middle States Commission on Higher Education. Many programs lead to the Associate in Arts, Science and Applied Science degrees.
Campus: Cranford
General Description:
The Student Services Specialist - Athletics serves as a critical member of the Department of College Life in the effort to provide comprehensive support services for all student-athletes engaged in the athletic programs at Union College . The Student Services Specialist - Athletics reports to the Director of Athletics and is responsible for resolving registration issues related to advising, testing and any other registration related issues and offers unique advising capabilities to students seeking career advice or guidance for transfer or dual/joint admission programs. The Position also works closely and collaboratively with relevant departments and constituent groups campus-wide, including the Academic Learning Center, faculty, disability support services, testing services, Academic Advisory Committee, American Honors and Union College Coaches to enhance the academic success of student-athletes.
The Student Services Specialist - Athletics will work to create and implement a student-athlete personal development program which helps student-athletes' command ownership of their academic success, career development, leadership development, and community service and volunteerism. The Student Services Specialist - Athletics will lead an array of programming including but not limited to addressing respect for diversity and inclusion among student-athletes; nurture an environment that encourages student-athletes to effectively access and utilize campus support services; and promote students' development of strong character, integrity and leadership skills for a well-balanced lifestyle for student-athletes.
Characteristics, Duties and Responsibilities:
• Provides intrusive academic advising with focus on educational planning and timely program completion.
• Engages student in career assessment analysis to provide guidance to student on interests and skills.
• Provides career advising including values clarification and other strategies which support personal, academic, and vocational development/growth.
• Facilitates Student-Athlete New Student Orientation.
• Consults with the appropriate department wot resolve problems or policy concerns evolving from within the sections of the program or unit supervised.
• Assists with developing student learning/development outcomes measures for Advising and Student Development goals and objectives; collects appropriate data; and completes assessments of results assigned; recommends modifications to existing services based on outcomes.
• Invites presenters to discuss student-athlete emotional well-being, leadership, personal growth and decision-making skills, career and life goals, and service to his or her campus and surrounding communities.
• Develops and implements student development workshops for student-athletes new student orientation, career and employment topics and personal development.
• Prepares reports and studies containing findings and recommendations for the review, information, and assistance of the student development division.
• Responsible for retention efforts with first-time, full-time cohorts.
• Serves on ad hoc committees as required.
• Provides data on area usage and materials needed for the unit budget.
• Meets with student-athletes on a regular basis to monitor academic progress, class attendance, grades, course selection. Provides support services including study skills, time management, organizational skills, transcript evaluation, facilitation of graduation and transfer to a four-year university, when applicable.
• Reviews reports from faculty and staff on students' academic progress, class attendance and grades. Keeps accurate records, develop statistical analysis of academic success or challenge, and provide data as requested.
• Respond in a timely manner to student, faculty, and coach inquiries. Regularly communicates with student-athletes regarding events and deadlines throughout the academic year and disseminate information to student-athletes. Maintain regular communication with coaches and Athletic Director.
• Assists students with Web services, College Portal, and College E-mail instruction, tuition/fee payment instruction, and information on internal and external scholarship opportunities.
• Assists students in co-curricular student development by providing information regarding Student Government Opportunities, volunteer opportunities, internship opportunities, College Club membership and opportunities, College Life sponsored events such as Student Theater and the student art gallery, and deadline dates for various opportunities.
• Promotes a positive image of the College and contributes to the recruiting effort directed towards student-athletes and their parents, providing information about the College and answering questions posed by student-athletes or referring them to an appropriate authority or resource for the requested information.
• Maintains records/data regarding services as directed
• Performs related responsibilities as assigned by supervisor or designee.
Education Requirements:
Master's Degree required.
Two (2) years' experience in college counselling and academic advising or equivalent preferred.
Competencies and Skills Required:
Two (2) years' experience in college counselling and academic advising or equivalent preferred.
Physical Demands and Work Environment:
• This position's duties are normally performed in a typical interior/residence work environment, based on the activity scheduled.
• Some physical effort required; however, the employee must occasionally lift and/or move up to 25 pounds.
• No or very limited exposure to physical risk.
• Some travel required.
Union County College does not discriminate on the basis of race, color, national origin, sex, marital status, religion, age, disability, handicap or other legally protected status in its provision of employment, education, and activities, or other services. Union County College is an EEO/AAP Employer/Protected Veteran/Disabled Disclaimer: This job description outlines the general nature and key features performed by various positions that share the same job classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of all employees assigned to the job. Nothing in this job description restricts management's right to assign or re-assign duties to this job at any time due to reasonable accommodations or other business reasons. Union County College offers a competitive compensation package and salaries that are commensurate with experience and qualifications. The following benefits are also provided: Medical benefits and pension plan offered through the State of NJ; Dental and vision benefits; Vacation days based on accrual system; Ten paid holidays and three floating holidays that are determined by the College; Tuition remission for employee, spouse, and eligible children for credit and non-credit courses; and Tuition reimbursement for approved degree programs at an accredited college or university.

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