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Student Services Coordinator, International Office (2 Positions)

MiraCosta College
Oceanside, California
Closing date
Oct 22, 2023

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Student & Scholar Services
Position Type
Employment Type
Organization Type
College / University

Student Services Coordinator, International Office (2 Positions)

MiraCosta College

For full details and to apply, go to

Type of Assignment: Full Time

Assignment Category: Regular Position

Position Details:

Two regular, full time, district funded positions, 40 hours per week, 12 months per year on the Oceanside campus. The work schedule is to be determined. Positions may require frequent travel domestically and internationally. The persons selected for these positions will be subject to assignment to any district facility during any hours of operation.

The first-level interviews with the screening and interview committee will be conducted via Zoom. The second-level interviews may be in-person or via Zoom.

MiraCosta College Board Policy 7800: Employee Residency requires all classified staff, administrators, and temporary/hourly short-term employees to maintain and permanently reside in a principal place of residence in the state of California that is within two-hundred (200) road miles from the employee's regularly assigned district worksite. The purpose of the policy is to promote efficiency and continuity throughout all campus administrative functions, provide students with high quality assistance and accessibility to all academic and campus services, ensure that students receive an engaging education, and respond to emerging student needs.

The District may consider an individual request to temporarily reside outside of the State of California or outside the 200-mile limit on a case-by-case basis, not to exceed twelve consecutive months.

Salary Range: 26

Compensation: Starting at $77,351 per year (range 26, step 1), with annual salary step increases up to step 5. In addition, after five years of district service, employees earn a longevity stipend that increases over time.

Employees must make arrangements for the direct deposit of paychecks into the financial institution of their choice, via electronic fund transfer.


MiraCosta College offers an array of benefits to eligible employees.

• The district pays 100% of the cost of medical, dental and vision insurance for eligible employees and dependents
• $100,000 life insurance policy
• Up to $250 of benefit credits per month to help pay for a variety of voluntary benefit options, such as supplemental life insurance, disability coverage, and health care/dependent care flexible spending account (FSA)
• Vacation, sick leave, and up to 18 paid holidays
• State pension system retirement benefits (CalPERS)
• Free and confidential employee assistance program
• Wellness Program
• Participation in the District’s Early Retirement Program
• Professional Development Opportunities
• Tuition fee reimbursement

Position Term in Months: 12

Application Procedure:

In order to be considered for this position, you must submit the following documents directly in the online system and finish applying and receive a confirmation number by 11:59 PM on the closing date:

1. Application on which you list all relevant experience.

2. A current resume or curriculum vitae summarizing your educational background and experience.

3. A cover letter addressed to the “Screening and Interview Committee” specifically describing how your experience aligns with the Essential Duties, Other Duties, and Desirable Qualifications. Please outline your language abilities including but not limited to your ability to read, write, and speak in languages other than English.

4. Transcripts of college coursework which provide evidence of meeting the minimum qualifications as stated in this job posting. Unofficial or legible photocopies are acceptable. If a degree(s) was earned, the transcripts must state that the degree was awarded. Any degree/coursework used to satisfy the minimum qualifications must be from a postsecondary institution accredited by an accreditation agency recognized by either the U.S. Department of Education or the Council on Postsecondary Accreditation.

If your degree(s) is from a college or university outside of the United States, you must submit a detailed evaluation from a professional evaluation agency. To view a list of agencies approved by the California Commission on Teacher Credentialing, go to Transcripts or translations in English still require the evaluation to show the U.S. equivalence of your degree.

The screening and interview committee will review application materials for up to three to four weeks following the closing/first screening date. Applicants selected for interview will be contacted by phone; those not selected for interview will be notified by e-mail once interview candidates have been scheduled.

Offer of employment to the person selected for this position is contingent upon 1) successful completion of a pre-placement physical exam at district expense; 2) submission of a current tuberculosis test clearance; 3) proof of eligibility to work in the United States; 4) fingerprint clearance; and 5) approval by the Board of Trustees.

Retired STRS members are not eligible for this position.

Basic Function:

Act as a liaison between the program and other departments, community partners, governmental agencies, or other educational institutions; cultivate and maintain positive working relationships and serve as the point of contact for agents, consultants, and academic counselors; coordinate, present, and participate in events; perform advanced administrative support including monitoring program compliance with federal, state and district codes, rules and regulations and preparing and analyzing statistical data; and perform related duties as assigned.

As assigned to International Student Admissions and Advising:
Oversees the admission process for international students, including review of admissions applications, evaluation of I-20 eligibility, assessment of transcripts, English proficiency, and financial documents; Serves as a Designated School Official (DSO) and issue immigration documents and grant immigration benefits to students in F-1 visa status; advise and assist international students regarding all admissions requirements and non-immigrant compliance issues, such as visa adjustments, employment, OPT, CPT, travel, re-entry into the country and maintain SEVIS; monitor international student enrollment and prepare appropriate enrollment reports.

As assigned to International Student and Study Abroad Recruitment:
Coordinates international student and study abroad recruitment events; presentations locally and internationally to individuals or large groups regarding International Office programs and services; actively pursues opportunities to host agents, schools, and prospective students and their parents; cultivates and maintains positive working relationships and serves as the point of contact for agents, consultants, faculty, and academic counselors; educates the campus community on study abroad programs; verifies student eligibility for study abroad programs.

Distinguishing Characteristics:

A Student Services Coordinator is differentiated from a Program Supervisor in that an incumbent in the latter class is a full supervisor of full and part-time staff in an assigned department. The Coordinator has limited program budget authority

Essential Duties & Responsibilities:

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

1. Participate in selecting, training and providing day-to-day lead work direction to lower-level full and part-time staff; assign and monitor work for completeness, accuracy and conformance with district, department and legal/regulatory requirements and standards; monitor work flow to ensure that mandated deadlines are being met in an optimal manner; provide information, instruction and training on work procedures and technical/legal/regulatory requirements; provide input to supervisor on employee work performance and behaviors; assist in ensuring a fair and open work environment in accordance with the district’s mission goals and values.

2. Oversee the day-to-day operation of a student services program or center; oversee recruitment, hiring, training and scheduling of students and temporary workers for program and services; assist current and potential students with understanding and completing matriculation requirements, applications, forms and meeting program requirements; screen student needs for Counselors and schedule student counseling appointments; coordinate enrolled student access to multiple forms of student services and support including providing accommodations for disabled students, access to educational and financial assistance, developing a culturally sensitive and welcoming environment and assisting with maintenance of minimum program requirements and documentation.

3. Assist the Director or Program Supervisor with the development and implementation of student service-related programming and service delivery; assist with the identification and delivery of program-related professional development opportunities; coordinate and collaborate with other departments to develop and implement programs and projects aimed at targeted groups; coordinate the acquisition/scheduling of locations, equipment and resources needed to deliver student services.

4. Develop and implement mechanisms to deliver accurate and timely information concerning student initiatives to staff, faculty, students and the public; track and disseminate information regarding changes in program-related rules, regulations, policies and procedures; prepare and produce promotional materials including flyers, invitations, programs and publications.

5. Represent the college, department or program at events, such as college and job fairs, orientation programs, community events and outreach events targeting program-specific populations; develop and deliver program-specific workshops and presentations; develop and maintain relationships with community partners.

6. Coordinate logistics of special events, large-scale service projects and community outreach events; identify and liaison with event participants, vendors and sponsors; serve as lead event coordinator both in preparation and during the event; work with campus facilities, campus security and other departments; troubleshoot onsite, proactively resolving issues; identify and recruit speakers.

7. Facilitate or administer student assessment and placement testing; assess student records; review test results, transcripts and course equivalency information, graduation articulation requirements and transfer information; provide students with routine transfer information including deadlines, restrictions and articulation agreements; assist students in preparing applications.

8. Oversee or advise student clubs or programs; assist with recruitment or hiring activities, training, and organizational activities; provide ongoing skills training, leadership training and/or peer coaching training; process purchase orders and monitor budgets; coordinate travel to conferences, activities and retreats; may chaperone trips.

9. Develop and maintain program statistical tracking systems and schedule student services; ensure accurate entry of student data into appropriate systems, student files and records; develop and maintain a variety of statistical records and reports; develop and conduct studies and analyses to identify need for new programs and services and evaluate the effectiveness of current programs; assist in assessing administrative unit outcomes and/or student learning outcomes in applicable programs.

10. Provide administrative assistance to the Director and Program Supervisor; generate sensitive and complex reports, documents and personnel documentation using advanced word processing; process purchase requisitions and monitor department budgets; authorize expenditures according to established guidelines.

Other Duties:

1. Serve as the functional specialist for program-specific electronic databases and programs; facilitate student, faculty and staff use of systems and programs.

2. Update and maintain department or program website and social media accounts.

3. Act in the absence of a Director or Program Supervisor, as assigned

4. Perform related duties as assigned.

Knowledge Of:

1. Student services program goals, objectives, policies, procedures and practices applicable to area of assignment.

2. College assessment, matriculation and course pre-requisite policies as applicable to areas of responsibility.

3. Principles, methods and practices applicable to the design and implementation of public relations, outreach and marketing programs.

4. Applicable sections of the state education code and other applicable laws.

5. Procedures followed in administering and scoring standard and other academic tests and recording and reporting test results.

6. The district’s student recordkeeping systems, including appointment setting and accessing student test information as applicable to area of assignment.

7. General administration practices and procedures including budget preparation and control and purchasing requirements.

8. Modern office practices, procedures and equipment including computers and applicable software programs.

9. District organization, operations, policies and objectives applicable to assigned area of student services.

10. Safety policies and safe work practices applicable to the work.

11. Applicable federal, state and local laws, rules and regulations [including OSHA rules and regulations if applicable].

12. Principles and practices of sound business communications, including correct English usage, grammar, spelling and punctuation.

13. Basic principles and practices of effective supervision.

14. District human resources policies and labor contract provisions.

As Assigned to the International Office:

15. Federal immigration law, including legal requirements of SEVIS compliance and immigration regulations related to I-20 issuance, immigration documentation, employment, taxation and public assistance.

Ability To:

1. Assign and review the work of assigned staff.

2. Plan and implement programs and activities in assigned Student Services area.

3. Coordinate and implement resources, services and outreach activities to recruit, retain and assist students, particularly at-risk students.

4. Screen for and schedule counseling appointments.

5. Recruit and maintain a variety of community partners in order to meet program objectives and interests.

6. Organize and oversee the day-to-day operations, maintenance, activities and services of a community college student service center.

7. Compose clear, concise and comprehensive analyses, correspondence, reports, studies, agreements, presentations and other written materials.

8. Track statistical information utilizing complex spreadsheets and databases.

9. Analyze problems, evaluate alternatives and recommend or adopt effective courses of action.

10. Set priorities and exercise independent judgment within areas of responsibility.

11. Communicate effectively, both orally and in writing.

12. Understand, interpret, explain and apply applicable laws, codes and regulations.

13. Present proposals and recommendations clearly, logically and persuasively.

14. Operate a computer and standard business software.

15. Maintain confidentiality of district and student files and records.

16. Use tact and diplomacy in dealing with sensitive and complex issues, situations and concerned people.

17. Represent the district effectively in public settings.

18. Demonstrate sensitivity to and understanding of diverse academic, socioeconomic, cultural, ethnic and disability issues.

19. Establish and maintain effective working relationships with all those encountered in the course of work.

Education & Experience:

To be eligible for this position, you must meet and provide evidence of the following minimum qualifications:

Graduation from an accredited four-year college or university with a bachelor’s degree in a relevant field, and one year of closely related work experience in assigned student services area; or an equivalent combination of training and experience.

NOTE: For work experience, one “year” is defined as equivalent to 40 hours per week for 12 months, or at least 2,080 hours.

Desirable Qualifications:

Bilingual or multilingual.

Demonstrated experience recruiting, admitting, and advising international students.

Demonstrated experience recruiting and coordinating study abroad.

Demonstrated experience working collaboratively with students, faculty, staff, administrators, and recruiting/consultant agents.

Demonstrated experience working as a Primary Designated School Official (PDSO) or Designated School Official (DSO).

Licenses & Other Requirements:

A valid California driver’s license and the ability to maintain insurability under the district’s vehicle insurance program.

As assigned to the International Office:
U.S. citizen or lawful permanent resident of the United States. Must complete Designated School Official (DSO) training within three months of appointment and maintain certification as a condition of employment.

Physical Effort:

The physical efforts described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Primarily sedentary with intermittent standing, walking, bending, stooping or crouching; occasional light lifting, carrying, pulling and/or pushing of objects weighing up to 25 pounds; ability to travel and/or drive to various locations on and off campus as needed to conduct district business; ability to work at a computer station for extended periods on an as-needed basis, involving light, repetitive use of hands, wrists and forearms; ability to view small-font words/ symbols on a computer monitor for extended periods.

Emotional Effort:

Ability to develop and maintain effective working relationships involving appropriate interactions and communications personally, by phone and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis; ability to work effectively under pressure on a variety of tasks concurrently while meeting established deadlines and changing priorities.

Working Conditions:

Primarily indoor office learning center or classroom environments; subject to frequent contact and interruptions by individuals in person or by phone; intermittent exposure to angry and/or verbally aggressive individuals; may be required to work evening hours on an as-needed basis; may work at any district location.

Posting Number: S23/24025P

Human Resources Contact Information: or 760.795.6854

Job Close Date: 10/20/2023

Open Until Filled: No

First Screening Date:

Diversity, Equity & Inclusion

MiraCosta College is committed to creating a racially just campus climate. Individuals and their diverse cultures and identities are welcomed, nurtured, and validated. MiraCosta College takes institutional responsibility for closing the equity gap for disproportionately impacted populations including Latinx and Chicanx communities, Black and African American communities, Native Hawaiian and Pacific Islander communities, Native American communities, lesbian, gay, bisexual, trans, queer/questioning, intersex, and asexual (LGBTQIA+) communities, veteran communities, former foster youth, adult students, and students from low socioeconomic statuses. MiraCosta will continue to serve all constituents with values rooted in equity, diversity, inclusion, and community.MiraCosta College’s Mission, Vision, Commitment, and Institutional Values & Goals –

About MiraCosta College

MiraCosta College is one of California's 115 public community colleges. The district operates two campus sites and two centers, and offers a robust online education program. Situated between San Diego and Los Angeles, MiraCosta College benefits from multicultural influences and cultural opportunities. Both students and staff enjoy a friendly atmosphere and the feeling that we are all here to help one another. MiraCosta College is an Equal Opportunity Employer with a commitment to diversity, equity, and inclusion. For more details, please visit our website at

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