Manages the daily operations of an assigned area within the Admissions office, such as processing, recruiting, or campus visits. Oversees the activities of the staff in planning, goal-setting, and other facets of on-campus recruiting activities. Job Duties

• Supervises and trains staff, providing customer service, advising, transfer services, and campus information to prospective students.
• Collaborates with academic colleges and other university constituents to develop and implement coordinated recruitment services and objectives.
• Coordinates ongoing recruitment projects such as campus tours, mail-outs, phone campaigns, and UH Ambassadors.
• Assesses customer service provided to students and makes recommendations for improvement.
• Plans, organizes, and supervises university/college recruitment projects and events.
• Maintains a high level of knowledge regarding national and regional recruitment trends and issues unique to the University of Houston.
• Participates in revising and maintaining the policies and procedures for customer service procedures in the Office of Admissions.
• May prepare office publications and reports, including newsletters, website updates, office brochures, budgets, and statistical information.
• Serves on various administrative committees, represents the university on external committees, and participates in internal and external international student programs. Represents the department at events as needed. Performs other job-related duties as assigned.

EEO/AA

Additional Job Posting Information:

Minimum 3-5 years preferred of professional work experience doing the following:

• Managing large-scale events (including working with vendors, managing communications, overseeing and recruiting volunteers, managing event logistics)
• Managing and leading diverse volunteer groups with varying levels of education/experience
• In-depth knowledge of Microsoft Office software (especially Excel)
• Strong communication skills (written and verbal)
• Competency in public speaking, including giving presentations to large and small groups
• Experience communicating with diverse constituents in individual and group settings
• Experience working in FileMaker and PeopleSoft
• Email Marketing communications experience and knowledge
• Database experience

Bachelors and 3 years experience

Requires a thorough understanding of both theoretical and practical aspects of an analytical, technical or professional discipline; or the basic knowledge of more than one professional discipline. Knowledge of the discipline is normally obtained through a formal, directly job-related 4 year degree from a college or university or an equivalent in-depth specialized training program that is directly related to the type of work being performed. Masters degree preferred. Experience: Requires a minimum of three (3) years of directly job-related experience. Certification/Licensing: None.