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Coordinator for Global Partnerships

Employer
Montclair State University
Location
Montclair, New Jersey
Salary
commensurate with experience
Closing date
Dec 26, 2023

Job Details

SUMMARY:

Reporting to the Assistant Vice President of Global Engagement, the Coordinator serves as the point of contact for Montclair’s international education partner. The Coordinator also serves as the primary liaison for graduate and undergraduate admissions-related issues for prospective and admitted international students who are recruited by the international education partner. Working with the Assistant Vice President, the Coordinator also supports initiatives developed by the international education partner to increase Montclair’s international enrollment.  

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Assists with aspects of international education partner relationship management, including but not limited to regular communication and follow-ups, organizing and delivering training to overseas sales teams, sharing University updates in a timely manner, and overseeing commission payments.
  • Assists in the planning and development of goals, policies, and procedures related to recruitment and admissions of international graduate and undergraduate students.
  • Develops and recommends plans for assessment and improvement of processes and procedures to admit international graduate and undergraduate students.
  • Manages data flow between the University’s systems and the international education partner’s systems; ensures the accuracy and timeliness of information shared.
  • Establishes and maintains communication and cooperative working relationships with University key stakeholders to increase recruitment opportunities for the University. 
  • Engages with overseas sales team to develop a conversion process for prospective students and secures commitment from accepted students.
  • Guides international graduate and undergraduate students through the application process and serves as the primary point of contact for follow-up questions and information. 
  • Works to move prospective international student applications through the admissions conversion process by initiating follow-up activities that will result in enrollment.
  • Conducts virtual information sessions for prospective international students.
  • Assists with Slate mailings, queries, event management, and report generation.
  • Prepares reports on application and enrollment trends and projections; compiles, summarizes, and analyzes data for recommendations for changes or improvements.
  • Manages social media accounts for engagement with prospective students.
  • Supervises student employees; develops and supervises appropriate training programs for student employees.
  • Performs other duties as assigned.
  • Management retains the right to add or change job duties at any time.

QUALIFICATIONS: 

REQUIRED:  

  • Bachelor’s degree from an accredited college or university.

  • Minimum of two years of experience working in admissions, recruitment, marketing, or student affairs in a US higher education setting, with one year of experience in international admissions, international recruitment, or international student services.

  • Working knowledge of MS Office Suite, MS Outlook, database management, and website and social media maintenance.

  • Excellent written, verbal, and public speaking skills to support relationship building with prospective and newly admitted students and other constituents.

  • Must have a passport and be available to travel internationally for limited periods as needed.

  • Ability to occasionally work outside of normal office hours, travel, work early mornings, evenings, and/or weekends in the performance of assigned responsibilities.

  • Strong analytical skills.

  • Must be able to work independently in a fast-paced environment. Must be able to take initiative.

PREFERRED: 

  • Master’s degree in a related field.
  • Ability to speak a foreign language. 
  • Familiarity with CRMs (Slate, Salesforce, etc.)
  • Experience working with international agents and external vendors.

Company

With a proud history and a vibrant future, Montclair State University is one of New Jersey’s most diverse and dynamic institutions of higher education. One of four public research institutions in the state, and the second largest, Montclair is a designated R2 Doctoral Research University by the Carnegie Classification of Institutions of Higher Education. Located 12 miles west of New York City on a 252-acre suburban campus which boasts modern, state-of-the-art facilities complemented by green spaces, public plazas and striking Spanish Mission architecture, and a spectacular view of the New York City skyline. The University offers a comprehensive range of undergraduate and graduate programs through 10 colleges and schools. With a student body of 21,000 undergraduate and graduate students from 22 states and 13 countries, the University has an expansive campus life with on-campus residential capacity of 5,300, more than 120 student organizations, and 18 NCAA Division III athletic teams. The dynamic diversity of the University’s community has been acknowledged by the U.S. Department of Education through its recognition of Montclair as a Hispanic-Serving Institution (HSI), and by Diverse Issues in Higher Education as a “Top Degree Producer” among institutions that confer the most degrees to minority students. Montclair State University is proud to be committed to the principle of equal employment opportunity and does not discriminate in its recruitment and employment practices. The University is an inclusive, richly diverse community that fosters mutual respect, tolerance and understanding among all students and employees.

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