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Academic Coordinator (Student Services Program Administrator), Stamford Campus

University of Connecticut
Storrs, CT
Closing date
Jan 18, 2024

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Campus life
Position Type
Employment Type
Organization Type
College / University

Responsible for the administration of academic support and student success programming, including supplemental advising, peer mentoring, and other educational interventions to improve college transition, retention, and graduation outcomes for students traditionally underrepresented in higher education. As a member of the Center for Access & Postsecondary Success (CAPS), coordinates academic workshops, academic coaching/mentoring, and individual/group advising sessions to help students reach and maintain satisfactory academic standing. Assists with supporting the Synchrony Success Initiative goals. Leads and trains staff, advises students, and develops, implements, and coordinates student development programs to improve academic performance and student retention.

  • Coordinates and leads implementation of academic support programming to ease students' college transition and improve retention and student success efforts for students traditionally underrepresented in higher education.
  • Provides outreach to students to connect them to campus resources to promote their retention. Facilitates engagement activities for students in academic warning, probation, and/or subject to dismissal. Meets with students to provide strategic academic counseling.
  • Supervises academic coaching program to assist students with returning to good academic standing. Recruits, trains, and supervises peer coaches and mentors. Coordinates workshops, academic coaching/mentoring, and one-on-one and group advising sessions for students in academic difficulty to help them return to satisfactory academic progress standing.
  • Provides personal and non-academic counseling. Assists with advising students in academic and co-curricular pathways. Monitors students' academic progress in cooperation with other University offices. Make recommendations for academic course offerings and enrichment programming based on students' needs.
  • Manages academic support/success programming, including coordination of peer and professional tutoring, monitoring students' academic progress, and analyzing grade reports.
  • Evaluates programming efforts. Gathers relevant data, compiles statistical reports, and maintains appropriate computerized files and records.
  • Assists with publicizing and marketing academic support resources and programming.
  • Required to work occasional weekends or irregular hours.
  • Teaches FYE course sections.
  • Performs related work as required.

  • Bachelor's degree in a related field.
  • Five years of professional experience in counseling, coaching, and/or advising students. One year of experience must be serving as an advanced team member.
  • Demonstrated experience in providing/administering academic support services and activities that support student growth, retention, persistence, and graduation.
  • Experience working with first-generation and/or low-income students from diverse educational and cultural backgrounds.
  • Experience coordinating activities and events.
  • Excellent communication and interpersonal, writing, and administrative skills.
  • Ability to provide general educational support, effectively implement recruiting strategies, and interpret educational records and related information.
  • Experience in data management, analysis, and reporting.

  • Master's degree.
  • Three or more years of related experience in higher education.
  • Bilingual (English/Spanish).


This is a full-time, end-dated position with the possibility of annual renewal subject to performance and funding. The target salary is the low $60,000's and will be commensurate with experience. The University offers outstanding benefits, including employee and dependent tuition waivers at UConn, and a highly desirable work environment. For additional information regarding benefits visit: Other rights, terms, and conditions of employment are contained in the collective bargaining agreement between the University of Connecticut and the University of Connecticut Professional Employees Association (UCPEA).


Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check.


Please apply online at, Staff Positions, Search #498011 to upload a resume, cover letter, and contact information for three (3) professional references. Review of applications will be ongoing and continue until the position is filled.

All employees are subject to adherence to the State Code of Ethics which may be found at

All members of the University of Connecticut are expected to exhibit appreciation of, and contribute to, an inclusive, respectful, and diverse environment for the University community.

The University of Connecticut aspires to create a community built on collaboration and belonging and has actively sought to create an inclusive culture within the workforce. The success of the University is dependent on the willingness of our diverse employee and student populations to share their rich perspectives and backgrounds in a respectful manner. This makes it essential for each member of our community to feel secure and welcomed and to thoroughly understand and believe that their ideas are respected by all. We strongly respect each individual employee's unique experiences and perspectives and encourage all members of the community to do the same. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

The University of Connecticut is an AA/EEO Employer.

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