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Associate Director of Global Programs (Student Life International Student Manager) - IPCE

City University of New York
High Bridge and Morrisania, NY
Closing date
Dec 25, 2023

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Program Development
Position Type
Associate Director
Employment Type
Organization Type
College / University
Associate Director of Global Programs (Student Life International Student Manager) - IPCE

Job ID



Lehman College

Full/Part Time




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The Office of International Programs & Community Engagement (IPCE) fosters local and global engagement through curricular and co-curricular offerings, interaction with students and faculty from a broad range of cultures and languages, and opportunities to learn and conduct research at home and abroad. Reporting to the Director of International Programs & Community Engagement, the Associate Director of Global Programs will work to advance the college's mission by promoting transformative global educational experiences of the highest quality for our students. This position facilitates campus-wide collaboration with faculty, academic units, and administrative offices to develop programs that provide best practices in education abroad.

The duties of the Associate Director of Global Programs include, but are not limited to, the following:
  • Work with the Executive Director of International Programs & Community Engagement to develop and execute a strategy that aligns study abroad offerings with faculty and student needs as well as the global strategy of Lehman College.
  • Work with faculty, chairs, and deans to develop, administer, and recruit for study abroad programs.
  • Work with faculty, chairs, and deans to develop Collaborative Online International Learning (COIL) programs by providing faculty training and facilitating international partnerships.
  • Oversee logistics, including academic matching and interpretation with international institutions.
  • Monitor global events and help establish practical and effective international health and safety standards, policies, and guidelines for programs and activities.
  • Serve as a liaison to Central Office and other CUNY study-abroad offices.
  • Represent the College at national and international meetings.
  • Correspond with international partner institutions to manage all study abroad program details, including, but not limited to, application requirements, visa procedures, and the management of related budgets.
  • Support the administration of international agreements in accordance with CUNY policies and procedures.
  • Conduct site visits to current and prospective program partners as needed.
  • Support the development and implementation of training for faculty participating in study abroad programs.
  • Collaborate with advisors and program directors to promote study abroad opportunities.
  • Provide advisement and orientation to students.
  • Administer and advise students about CUNY-wide and external scholarships, including oversight and management of scholarship applications, review, and the awarding process.
  • Support crisis management for study abroad and international exchange participants.
  • Lead assessment and evaluation of office, program, and course learning goals.
  • Develop marketing strategies to promote study abroad.
  • Hire, supervise, and train department staff.


A bachelor's degree and six years' related experience are required.

Preferred Qualifications:
  • Experience in the management of study abroad programs
  • Knowledge of best practices in developing and vetting study abroad and exchange learning opportunities
  • Outstanding communication and interpersonal skills
  • Experience with technologies that support study abroad management, including Terra Dotta and Office 365.
  • Proven ability to work effectively with a diverse faculty, staff, and student population
  • Demonstrate the ability to work effectively with international partners.
  • Ability to travel internationally
  • Fluency in a second language is preferred.


Manage and coordinate services to support the success of international students.
  • Creates goals and objectives that reflect Campus objectives, and evaluates performance and success
  • Supervises staff and develops office policy to ensure efficient service delivery
  • Drafts, recommends and implements policies and procedures on a variety of international student issues, such as admissions, health insurance, resident tuition, and English proficiency for international students
  • Collaborating with student affairs colleagues, provides leadership in the development of international and diversity student activities and programs; serves as an advisor/mentor to international student organizations.
  • Produces and presents relevant communications to international students, such as a handbook and orientation programs
  • Oversees required activities in matters pertaining to government agencies and compliance, such as the US Department of Justice, the US Department of State, and the Internal Revenue Service
  • Maintains relationships with College community, faculty and staff to provide additional support and to inform students of resources available to them.
  • Performs related duties as assigned.

Job Title Name: Student Life International Student Manager


Higher Education Associate




Salary: $82,928

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.


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Candidates must attach a resume, cover letter, and three professional references (name, title, organization, and contact information).


Open until filled with review of resumes to begin November 20, 2023. (revised)


CUNY Job Posting: Managerial/Professional


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

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