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Student Services Program Coordinator II (Temporary Grant)

State of South Carolina
Market, SC
Closing date
Dec 2, 2023

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Student & Scholar Services
Position Type
Employment Type
Organization Type
Job Responsibilities

This is a temporary grant position (TGP). The incumbent manages Student Support Services (SSS) participant caseload by providing academic advising, assessing academic needs, monitoring students' academic progress, providing financial education/literacy tools, and monitoring financial aid concerns for individual students. Assists participants with completing the financial aid FAFSA form, assesses midterm/end-of-term academic outcomes, follows up with participants, coordinates personalized academic services/strategies and contacts students in caseload each semester. Recruits, selects, and assesses needs of eligible students annually to maintain the caseload required; recruitment may include advisement (course scheduling, registration, etc.), class visits, and campus events; academic/career development and needs assessments are basis of the intake process, shaping SSS participants' educational action plan (EAP); academic skills/career exploration inventories help develop student's plan for services. Assists SSS Director in overseeing the SSS BC office operations and services: recruiting, training, supervising, and evaluating student assistants; assists Director in managing the academic mentoring program for assigned caseload; recruits, trains, supervises, monitors, and evaluates SSS mentors.

Ensures compliance, accuracy, and completeness of academic performance data (maintaining current and timely participant records); participates in SSS regulations training (record-keeping, eligibility, documentation, & performance report data); collects/updates records of students' academic progress and status used in reporting; stays informed about SSS federal/program objectives and performance requirements. Facilitates the transfer process of SSS participants wanting to transfer by maintaining MTC advisement updates for academic programming and transfer pathways; assisting students with navigating the steps involved in transferring: researches academic programs and transfer rules at students' selected colleges; guides participants in adjusting plans (the EAP) when needed to achieve their goals; encourages students to visit 4-year schools. Collaborates with AC coordinator in planning participant activities, informational workshops (academic strategies, time management, financial/ economic literacy etc.); and cultural activities for in-person and/or virtual formats to enhance engagement opportunities to support the whole student. Performs other duties as assigned by the SSS program director and the Careers & TRIO Programs (CTP) Director.

Midlands Technical College is dedicated to providing excellent service to its students, employees, and the community.

This position is located on the Airport Campus in the TRiO Student Support Services department.

Minimum and Additional Requirements

Bachelor's degree and experience in student services programs or an equivalent combination of education and/or experience.

Preferred Qualifications

Bachelor's in education, social sciences, humanities, or field related to academic development/student services; or Master's in education, social sciences, humanities, or field related to skills instruction; 2 years experience providing advising, particularly to first-generation/income challenged students; experience w/ 2-yr academic programs, college policies, transfer, and financial aid processes.

Additional Comments

DIVERSITY STATEMENT:Midlands Technical College (MTC) believes diversity, equity, and inclusion are key pillars in achieving success in the classroom, workplace, and beyond. The college is committed to attracting and retaining a diverse group of faculty and staff as well as fostering a climate where all individuals and groups feel welcomed, valued, and heard. Through this commitment, MTC is maintaining a working and learning environment that fosters empathy, critical thinking, and cultural understanding.

EEO STATEMENT:It shall be the policy of Midlands Technical College to make employment decisions (recruitment, hiring, promotion, compensation, training, benefits, and all other terms and conditions of employment) without discrimination on the basis of race, sex, sexual orientation, national origin, ethnic group, color, age, religion, disability, genetic information, gender, gender identity, military service, pregnancy, childbirth, or related medical conditions including but not limited to lactation, or any other category protected by applicable law.

In accordance with South Carolina state law, Midlands Technical College is also committed to making qualified veterans a priority for employment.

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