This job has expired

International Student Support Specialist (Temporary)

Montclair State University
Montclair, New Jersey
commensurate with experience
Closing date
Dec 21, 2023

View more

Student & Scholar Services
Position Type
Employment Type
Organization Type
College / University

Job Details

Job Description


Reporting to the Director of International Student and Scholar Services, the International Student Support Specialist serves as the Designated School Official and Alternate Responsible Officer to issue all initial immigration documentation for international students and ensures a seamless initial experience to the University. The Specialist is the primary liaison to admitted international students for pre-arrival, orientation, housing, and arrival issues, and supports the Director with data reporting for international student enrollment. 


*Note: This is a temporary part-time (up to 20 hours/week) assignment for approximately six (6) months, with the potential for extension.



  • Serves as Designated School Official (DSO), responsible for reviewing and processing initial Form I-20s for all incoming students. When needed, support all aspects of SEVIS record management, including but not limited to registration, validation, termination, change of status, and reinstatement. 

  • Provides assistance issuing DS-2019s and other J-1 visa related support as needed. 

  • Prioritizes and organizes workload on a daily basis to keep up with an always-increasing volume. Responsible for documenting visa issuance and denials and all I-20 or DS-2019 updates.

  • Manages data flow between the University’s systems and ensures the accuracy and timeliness of information shared. 

  • Assists with Slate mailings, queries, and report generation. 

  • Prepares reports on application and new enrollment trends and projections; compiles, summarizes, and analyzes data for recommendations for changes or improvements. 

  • Responds to new student inquiries regarding Form I-20 application status and other basic inquiries, as well as any questions regarding the services and programs provided by Montclair State University.

  • Establishes and maintains communication and cooperative working relationships with University key stakeholders to increase recruitment opportunities for the University. 

  • Assists with planning and participates in the International Student Orientation. 

  • Performs other duties as assigned. 

  • Management retains the right to add or change job duties at any time. 




  • A bachelor’s degree from an accredited college or university. 

  • Minimum of one year of experience working as a DSO. 

  • Working knowledge of MS Office Suite, MS Outlook, database management. 

  • Excellent written, verbal, and presentation skills. 

  • Must be able to work independently in a fast-paced environment. Must be able to take initiative.

  • Must be a US citizen or permanent resident to function as the DSO and ARO.



  • Prior experience with Banner, Slate, and Terra Dotta. 

  • Prior experience planning large events such as orientation. 

  • Ability to analyze and interpret the needs of students and offer appropriate solutions.

  • Fluency in one or more languages.





Applicants should include a resume and cover letter describing how their background, skills and education match the needs of the University. When applying, please take a moment to carefully read and follow the steps in the application instructions. 



Office of Global Engagement (Temporary)


Position Type

Hourly - Temporary


Contact Information:

For questions or concerns, please contact Human Resources' Workday Recruiting Support at 973-655-5000 (Option 2), or email


EEO/AA Statement

Montclair State University is an Equal Opportunity/Affirmative Action institution with a strong commitment to diversity.

Additional information can be found on the website at


Title IX and 34 C.F.R. 106 Policy

Montclair State is required by Title IX and 34 C.F.R. 106 not to discriminate on the basis of sex or gender, and does not discriminate on the basis of sex or gender in the operation of education programs and activities.  The requirement to not discriminate on the basis of sex or gender in the operation of education programs and activities extends to admission and employment. For further details, please visit:


With a proud history and a vibrant future, Montclair State University is one of New Jersey’s most diverse and dynamic institutions of higher education. One of four public research institutions in the state, and the second largest, Montclair is a designated R2 Doctoral Research University by the Carnegie Classification of Institutions of Higher Education. Located 12 miles west of New York City on a 252-acre suburban campus which boasts modern, state-of-the-art facilities complemented by green spaces, public plazas and striking Spanish Mission architecture, and a spectacular view of the New York City skyline. The University offers a comprehensive range of undergraduate and graduate programs through 10 colleges and schools. With a student body of 21,000 undergraduate and graduate students from 22 states and 13 countries, the University has an expansive campus life with on-campus residential capacity of 5,300, more than 120 student organizations, and 18 NCAA Division III athletic teams. The dynamic diversity of the University’s community has been acknowledged by the U.S. Department of Education through its recognition of Montclair as a Hispanic-Serving Institution (HSI), and by Diverse Issues in Higher Education as a “Top Degree Producer” among institutions that confer the most degrees to minority students. Montclair State University is proud to be committed to the principle of equal employment opportunity and does not discriminate in its recruitment and employment practices. The University is an inclusive, richly diverse community that fosters mutual respect, tolerance and understanding among all students and employees.

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert