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Basic Needs Lead Programs Coordinator (Student Services Professional IV)

San Diego State University
San Diego, CA
Closing date
Dec 5, 2023

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Program Development
Position Type
Employment Type
Organization Type
College / University
Basic Needs Lead Programs Coordinator (Student Services Professional IV)

Job No: 517616
Work Type:
Locations: San Diego
Categories: Unit 4 - APC - Academic Professionals of California, Temporary, Full Time, Student Services

Position Summary

The Office of the Vice President for Student Affairs and Campus Diversity is responsible for the coordination and development of student services and building the inclusive excellence of SDSU's staff and faculty at San Diego State University. Departments include, but not limited to, Assistant Deans for Student Affairs; Career Services; Center for Educational Partnerships, Outreach and Success; Communications Services; Counseling and Psychological Services; Educational Opportunity Programs and Ethnic Affairs; Financial Aid and Scholarships; Military Veterans Program; New Student and Parent Programs; Office of the Student Ombudsman; Residential Education; Resource Management; Student Ability Success Center; Student Health Services; Student Life and Leadership; Student Rights and Responsibilities; Testing Services Office; Well-being & Health Promotion; Cultural and Identity Centers; and programming related to Inclusive Excellence.

Division of Student Affairs and Campus Diversity

The Division works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures, while facilitating an integrated vision and shared responsibility for prioritizing and advancing institutional goals. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through:
  • Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world
  • Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff, and alumni of all backgrounds
  • Enhancing the career and educational pathways of a diverse student body, the faculty, and staff; and
  • Cultivating relationships with the local community that advance the well-being of diverse individuals and communities.

The Basic Needs department serves as a multidisciplinary space to house and support campus basic needs initiatives. The space serves as a wellness hub for presentations and workshops and where students can meet with ECRT case managers and community partners to receive one-on-one personalized support for their basic needs. Programming in the basic needs center will address financial wellness, nutrition, and cooking education, CalFresh education and enrollment, and more. The Economic Crisis Response Team (ECRT), housed within Basic Needs, aims to bridge the gap in resources for students experiencing immediate food, housing, or unforeseen financial crises that impacts student success. Using a holistic approach to well-being, ECRT supports students through crisis by leveraging a campus-wide collaboration that utilizes on and off-campus partnerships and provides direct referrals based on each student's unique circumstances. ECRT empowers students to identify and access long term, sustainable solutions during/throughout their academic career at SDSU.

Under the general direction of the Director of Basic Needs, the Basic Needs Lead Program Coordinator provides critical support for the Basic Needs department and the Economic Crisis Response Team. This role will lead the development and coordination of basic needs programming for the campus' basic needs center, in collaboration with departments and partners of the university. This may include coordinating the ECRT Advocate trainings, nutritional workshops and demonstrations, and financial education workshops, among others to be determined. This position will oversee outreach and basic needs initiatives for the department. The incumbent will assess the needs of the students using existing data, survey tools, and best practices from other entities to develop new programming to be responsive to the basic needs of the SDSU student population. This position will also be responsible for coordinating marketing and outreach activities and campaigns to reduce stigma of seeking basic needs support. This position will be responsible for developing a framework for basic needs programming that does not yet exist in full on our campus.

This role will provide support for students through case management and other individual support services during high volume times for the program. They will provide case management for referrals and support by working collaboratively with campus-wide partners to address the economic crisis the student is experiencing. The Basic Needs Lead Program Coordinator formulates an appropriate course of action that addresses, minimizes, or otherwise resolves the presenting concerns and assists the referred students in making use of university and/or community resources. This position will require that the Basic Needs Lead Program Coordinator maintain extensive knowledge of basic needs resources and basic needs challenges that students in higher education may face. The incumbent will maintain effective relationships with campus and community partners.

Consulting with the Office of Financial Aid and Scholarships, the Basic Needs Lead Program Coordinator will maintain a thorough working knowledge of all aid programs available at SDSU and the processes on how aid is awarded each academic year. This knowledge is utilized when formulating the appropriate course of action for student referrals.

For more information regarding the Division of Student Affairs and Campus Diversity, click here.

Full-time, temporary position anticipated to end on or before June 30, 2023. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday-Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.

This position is physically located at the SDSU Main Campus in San Diego.

Education and Experience


Possession of these knowledge and abilities is typically demonstrated through the equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems.

A master's degree in Counseling, Clinical Psychology, Social Work, or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling.


Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate coursework in counseling techniques, interviewing and conflict resolution where such are job related.

Preferred Qualifications
  • Master's degree in Social Work, Public Health, Counseling, Student Affairs or Educational Leadership.
  • Experience creating workshops, programming, or other curriculum around well-being, health, basic needs, or other related areas.
  • Case management experience.
  • Experience working with clients facing immediate crisis.
  • Experience working with local community resources.
  • Experience working in a university setting or with young adult populations.
  • Working knowledge of basic needs resources and basic needs challenges experienced by students in higher education.

Specialized Skills
  • Must be available to work in an “on-call” capacity when emergencies or crisis arise during evenings and weekends.

Compensation and Benefits

Starting salary upon appointment is not expected to exceed $5,351 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources.

San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here.

CSU Classification Salary Range: $5,351 - $7,633 per month.

SDSU Vaccine Policy

In accordance with the California State University systemwide policy, students, faculty, and staff must be fully vaccinated against COVID-19 or provide a valid medical or religious exemption in order to access campus. Individuals are considered fully vaccinated for five months after their final dose of a two-dose COVID-19 vaccine or for two months after receiving the only dose of a single-dose vaccine. Afterward a COVID-19 booster is required to continue to be considered fully vaccinated.

The individual hired into this role will be required to submit their completed vaccination documentation to the university's secure online health portal prior to beginning work. Individuals with an approved medical or religious exemption on file with the university will be required to participate in SDSU's COVID-19 testing program.

Supplemental Information

Initial review of the required application materials, including cover letters and resumes, will begin on September 9, 2022. To receive full consideration, apply by September 8, 2022. The position will remain open until filled.

The person holding this position is considered a ‘mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

SDSU is a smoke-free campus. For more information, please click here.

SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status.

Applicants with disabilities and applicants who require assistance completing an application may contact Taylor Jaress at

Advertised: Aug 11, 2022 (11:00 AM)
Applications Close: Open until filled

To apply, visit

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