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Assistant Director, Office for Student Success - Student Affairs

Washington University in St. Louis
Saint Louis, MO
Closing date
Mar 29, 2024

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Student Affairs
Position Type
Assistant Director
Employment Type
Organization Type
College / University
Scheduled Hours


Position Summary

Reporting to the Executive Director of the Taylor Family Center for Student Success, the Assistant Director provides leadership and strategy development for second year students participating in Student Success programs. The Taylor Family Center for Student Success supports first-generation and low-income (FGLI) students at WashU through additional advising, mentorship, and programming to ensure retention and success at WashU.

Primary Duties & Responsibilities

Implement, manage, and oversee development for high-impact initiatives, programs, and events for FGLI students:
  • Responsible for interacting and developing partnerships with other departments and work units in order to attain department goals and objectives. Collaborate with student transitions team, Admissions & Aid, academic division student services, Campus Life, Career Center for Engagement, Residential Life, Center for Diversity & Inclusion, Athletics, Scholar Programs, and TRIO.
  • Coordinate the planning and implementation of programs including, but not limited to: Parent & Family Weekend, targeted career education, financial literacy, and student employment.
  • Analyze data from program evaluations and makes recommendations for program improvements.
  • Develop policies and procedures for services offered to students, planning for changes to services to adapt to students' needs.

Supervise staff and student employees:
  • May supervise graduate and undergraduate student workers.
  • Create employee performance management plans that include goal setting, evaluation of role responsibilities, and personal/professional development.
  • Plan and coordinate a centralized recruitment, selection, onboarding, and evaluation process of graduate student employees in the department.

Support Director:
  • Representing unit on behalf of Director.
  • Serving as centralized point of contact for inquiries.
  • Providing timely and accurate responses and referrals.
  • Coordinating efforts with the administrative staff related to Student Success fund requests.

Perform other duties as assigned.

Working Conditions
  • Typical office environment. 8:30 AM - 5:00 PM.
  • This person must be able to travel three to five times per calendar year off-campus, overnight for student leadership retreats and professional development opportunities.

Preferred Qualifications
  • Master's degree in student affairs, higher education, or related field.
  • Three years of professional experience working in a university setting.
  • Understanding of private research institutions.
  • Experience working with first generation low income students.
  • Demonstrated success in working with diverse populations.
  • Demonstrated experience supervising undergraduate and graduate-level student staff.
  • Demonstrated experience and knowledge of retention and transition programs and services on a college campus, including advising and working with college students in a professional capacity.
  • Proficient in Microsoft Office Suite Package (Word, Excel, Powerpoint, Publisher, Outlook).
  • Comfort with utilizing new technologies as appropriate (Box, Wordpress/Formidable, Google Forms).
  • Knowledge of student development theory and demonstrated application developing and implementing student staff training.
  • Comprehension of current issues related to transition issues, student engagement, and student development.
  • Demonstrated experience in assessment and program evaluation.
  • Effective verbal and written communication skills, including but not limited to, editing and copywriting, public speaking, and group facilitation.
  • Event planning.
  • Customer service.

Required Qualifications

Bachelor's degree and three years of related experience or Master's degree and one year of related experience.



Salary Range

$52,000.00 - $88,800.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.


If you are unable to use our online application system and would like an accommodation, please email or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

  • Up to 22 days of vacation, 10 recognized holidays, and sick time.
  • Competitive health insurance packages with priority appointments and lower copays/coinsurance.
  • Want to Live Near Your Work and/or improve your commute? Take advantage of our free Metro transit U-Pass for eligible employees. We also offer a forgivable home loan of up to $12,500 for closing costs and a down payment for homes in eligible neighborhoods.
  • WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

  • Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

  • We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered.
  • WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit:

EEO/AA Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Diversity Statement

Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

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