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Inbound and Custom Program Advisor

Employer
University of California, Irvine
Location
Irvine, California
Salary
Annual Salary: $56,200 - $66,350
Closing date
Mar 14, 2024

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Specialty
Global Education
Knowledge Communities
Education Abroad, International Student and Scholar Services
Position Type
Adviser / Advisor
Hours
Full-time
Employment Type
Permanent
Organization Type
College / University

Job Details

Position Summary  

Under the supervision of the Director of Study Abroad Center, the Lead Advisor for Inbound and Custom Programs will develop and manage comprehensive programming of educational opportunities for inbound international students and custom programs for outbound UCI students. Inbound students: The selected candidate will have the oversight of the management of a portfolio of inbound UCI bilateral exchange programs and UCEAP reciprocity programs, as well as the creation of custom programs for inbound international students. The candidate will provide individual and group advising throughout all phases of the international education process, including but not limited to the application process, registration and payment, intercultural adjustment, adapting to the US academic culture, housing, health and safety in the US context. Incumbent will organize various orientations (International Student Pre-Arrival, Welcome and Farewell) and other intercultural programming and evaluate these sessions on a regular basis. Custom UCI International Programs: The selected candidate will also develop and manage short-term Study Abroad programs led by UCI faculty and/or staff. Included in this process is developing logistical and operations plans for these programs, coordinating outreach and marketing for these programs across campus. This role requires a high level of organizational skills, independence, and responsiveness. It includes extensive coordination and interaction with the UCI faculty, staff, and vendors for recruitment, enrollment, and preparation of students, as well as assisting with program logistics and expense reconciliations. The selected candidate would ideally have general knowledge of campus academic departments, schools and colleges, major and degree requirements to match a student's interests, academic/linguistic/cultural preparation and goals to the appropriate program. Apply in-depth knowledge of academic and course offerings of international programs in their portfolio. In collaboration with academic specialists on campus, create specific course options abroad for students in advisor’s portfolio of UCI academic schools and departments. Position involves cooperation with staff at the UCEAP Systemwide and Program Providers, and coordination with relevant academic and administrative offices at UCI.  

Total Compensation

In addition to the salary range listed below, we offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.

Required:

  • Minimum of 5 years of relevant professional experience in higher education, advising/mentoring a diverse university student population.
  • Bachelor's degree in related area and / or equivalent experience / training.
  • Thorough knowledge of advising and counseling techniques. 
  • Thorough knowledge of Student Affairs / Student Life specialization. 
  • Skills in judgment and decision-making, problem solving, identifying measures of system performance and the actions to improve performance. 
  • Abilities in project management, problem identification and reasoning skills. 
  • Ability to develop original ideas to solve problems. 
  • Substantial experience designing and implementing outreach activities and training. 
  • Demonstrated skill in creating, writing, and implementing protocols, forms, instructions and handbooks with appropriate technical content. 
  • Excellent cross-cultural communication skills, both oral and written; and ability to effectively communicate in a variety of situations, including interpersonal and formal large-group settings to multiple audiences.
  • Demonstrated knowledge of health and safety issues in education abroad, advising, and program and policy development. 
  • Excellent cross-cultural communication skills, both oral and written; and ability to effectively communicate in a variety of situations, including interpersonal and formal large-group settings to multiple audiences.
  • Excellent customer service and student relations skills. 
  • Strong and organizational skills, ability to handle details and prioritize workload. 
  • Ability to work and interact effectively with people who have different skills, backgrounds and experiences.
  • Ability to work occasional evenings and weekends including respond to emergencies after hours as necessary. 
  • Experience in records management, database collection, analysis, and word processing software.

Preferred

  • Master’s degree in international relations, international education, higher education, public administration or a related field preferred.
  • Strong knowledge of common University-specific computer application programs and knowledge of University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences. 
  • Ability to work independently and cooperatively as a team member. 
  • Previous experience living, studying or working abroad. 
  • Proficiency using Horizon and other software programs (word processing, spreadsheets, databases, presentation software, etc.) to accomplish assignments. Proficiency with social media. Experience developing and implementing marketing plan. 
  • Experience developing or managing programs or projects. Bilingual or multilingual.

Special Conditions Required:

Ability to work occasional evenings and weekends including respond to emergencies after hours as necessary  

Special Conditions Preferred:   Position eligible for a hybrid work schedule  

Closing Statement:

The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.
We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.
UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Human Resources at (949) 824-0500 or eec@uci.edu.

Company

The University of California, Irvine Founded in 1965, the University of California, Irvine (UCI) combines the strengths of a major research university with the bounty of an incomparable Southern California location. UCI’s unyielding commitment to rigorous academics, cutting-edge research, and leadership and character development makes the campus a driving force for innovation and discovery that serves our local, national, and global communities. UCI is comprised of 13 schools and offers 92 majors and 86 minors, 62 master’s, and 68 Ph.D.’s. UCI has over 31,000 undergraduate and graduate students, over 1,200 regular rank faculty, and over 10,000 staff members. UCI is among the most diverse and dynamic campuses in the University of California (UC) system. UCI is the top university doing the most for the American Dream, according to The New York Times College Access Index. UCI is ranked #7 as the best public university by U.S. News and World Report; has been in the top 10 rankings of “Cool School” by Sierra magazine for nine years; and is the number one college for beach lovers for the second year in a row by Money magazine. In 2017-18, UCI was designated a Hispanic-serving institution and an Asian American and Native American Pacific Islander-serving institution. UCI was seventh in the nation for awarding bachelor’s degrees to minority students in 2015-16. UCI holds 28 national titles in nine sports. UCI has an annual operating budget exceeding $2.9 billion. Increasingly a first-choice campus for students, UCI received more than 94,000 undergraduate applications for admission in fall 2018, and its admitted freshmen have highly competitive academic profiles. UCI is one of 62 leading research universities elected into the prestigious Association of American Universities. Located in the heart of Orange County, UCI enjoys the best of what Southern California has to offer: beaches, mountains, deserts, and a broad variety of cultural, entertainment, and intellectual activities. At the center of campus, Aldrich Park creates an oasis of serenity from which buildings radiate in a circular pattern, integrating natural open space with modern structure. Orange County’s second-largest employer, UCI generates an annual economic impact on the county of $5 billion.

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