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Admissions - Admissions Counselor (Undergraduate Admissions)

Sacred Heart University
Southport, CT
Closing date
Apr 7, 2024

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Position Type
Employment Type
Organization Type
College / University
As the second-largest independent Catholic university in New England, and one of the fastest-growing private doctoral institutions in the U.S., Sacred Heart University is a national leader in shaping higher education for the 21st century. SHU offers nearly 90 undergraduate, graduate, doctoral and certificate programs on its Fairfield, Conn., campus. Sacred Heart also has a campus in Dingle, Ireland, and offers online programs. More than 10,000 students attend the University's nine colleges and schools: Arts & Sciences; Communication, Media & the Arts; Social Work; Computer Science & Engineering; Health Professions; the Isabelle Farrington College of Education & Human Development; the Jack Welch College of Business & Technology; the Dr. Susan L. Davis, R.N., & Richard J. Henley College of Nursing; and St. Vincent's College. Sacred Heart stands out from other Catholic institutions as it was established and led by laity. The contemporary Catholic university is rooted in the rich Catholic intellectual tradition and the liberal arts, and at the same time cultivates students to be forward thinkers who enact change-in their own lives, professions and in their communities. The Princeton Review includes SHU in its Best 388 Colleges-2023 Edition, and Best Business Schools-2023 Edition. Sacred Heart is home to the award-winning, NPR-affiliated radio station, WSHU, a Division I athletics program and an impressive performing arts program that includes choir, band, dance and theatre.

Position Summary

Promote the institution within an assigned territory to successfully increase the number of full-time prospective students enrolling in and graduating from Sacred Heart University, meeting the recruitment and retention goals identified by the University's Strategic Plan.

Principal Duties & Responsibilities

  • Plan and execute visits to high schools in assigned territory to promote Sacred Heart University.
  • Represent Sacred Heart University at all applicable college fairs.
  • Heavy day, night, and weekend travel 3-6 months per year.
  • Maintain professional relationships with school counselors and independent counselors in assigned territory.
  • Maintain consistent contact with inquiries to convert to applicants through interviews, phone calls, and e-mail.
  • Maintain contacts with applicants to assist in converting them to enrolled students.
  • Interview students and follow up with an appropriate personal note.
  • Attend staff meetings.
  • Consistently work towards and develop a strategic plan to achieve the enrollment goal for the territory assigned by the Director.
  • Read and review applications for assigned territory.
  • Enter admission decisions for applications generated for territory and other areas when necessary.
  • Present information sessions about Sacred Heart University to prospective families and students before campus tours.
  • Gain knowledge and keep up to date with Slate software or applicable CRM.

Planning and Research
  • Attend recruitment events such as open houses and admitted student days hosted by the Office of Undergraduate Admission.
  • Attend regional receptions held in assigned territory hosted by the Office of Undergraduate Admissions.
  • Greet families and be available to promote and answer questions on Sacred Heart University that students may have.

Due to the exciting, growing, and evolving nature of the office, additional responsibilities may be required. Also, because we strive to work as a team, there will be times when one of the counselors needs assistance with various projects.

Knowledge, Skills, Abilities, & Other Attributes
  • Bachelor's degree required; advanced degree preferred.
  • A valid driver's license with no violations is necessary.
  • Bilingual English/Spanish preferred
  • Ability and willingness to enthusiastically support Sacred Heart University's Catholic identity, tradition, spirit, and commitment to all students' moral and ethical development.
  • Possess high-level communication skills to express, both orally and in writing, the mission and recruiting goals of the University.
  • An appreciation of the role of all recruitment areas - athletics, financial aid, career development, student life, academics, and the ability to bring smooth coordination to their work, regardless of their organizational location.
  • Excellent interpersonal skills to work effectively with the Dean, counselors, faculty, administrators, students, alums, community leaders, and volunteers.
  • Ability to work collaboratively as an admissions team member and develop effective short-range strategic plans.
  • Must demonstrate enthusiasm, drive, motivational ability, willingness to take risks, and a competitive spirit, as well as intellectual depth, moral integrity, vision, energy, and creativity; ability to think outside the box.
  • Must possess knowledge of computers and an understanding of technology's potential to facilitate the admissions function and improve internal and external communication.
  • Strong commitment to liberal arts education.

Unusual Working Conditions

Significant travel, later evening hours, and weekends/holidays are required.

Sacred Heart University is a space that respects and embraces differences, recognizes the unique contributions that individuals can make, and creates a community that maximizes the potential of all faculty and staff. As an equal opportunity employer, we encourage applications from qualified candidates who reflect the wider world in which we live.

Other details
  • Job Family Staff
  • Pay Type Salary
  • Travel Required Yes
  • Required Education Bachelor's Degree

Apply Now
  • 5151 Park Ave, Fairfield, CT 06825, USA

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