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Student Affairs Prof II

University of Georgia
Athens, GA
Closing date
Apr 16, 2024

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Student Affairs
Position Type
Employment Type
Organization Type
College / University
Position Information

Classification Title Student Services Paraprofessional/Professional FLSA Non-Exempt FTE 1.0 Minimum Qualifications

Requires technical knowledge in the field acquired through an apprenticeship, a 2-year degree, or professional certificate. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.

Preferred Qualifications Position Summary

This position works to support graduate students in completing programs of academic study in the Department of Educational Theory and Practice. The employee will assist the faculty Graduate Coordinator in implementing all services related to academic and graduate student planning, support, monitoring, and development. Responsibilities include, but are not limited to, graduate program administration, student services, and general departmental support. It involves a thorough knowledge of departmental, college, Graduate School and university polices, software platforms, and data systems. The incumbent will deal with complex issues and questions from graduate students and faculty while maintaining and following university guidelines and procedures. Contribute to a culture of teamwork and inclusion that supports a diverse team of students, faculty, and staff. This is the second in a series of four classifications. Work is performed under general supervision and has no supervisory responsibilities.

Knowledge, Skills, Abilities and/or Competencies
  • Excellent organizational and time management skills.
  • Knowledge of UGA policies and systems (i.e., Banner, Athena, Argos, Slate/GradApply, GradStatus, etc.).
  • Effective problem-solving skills.
  • Ability to establish and maintain effective collegial working relationships.
  • Excellent written and verbal communication skills.
  • Ability to provide excellent customer service.
  • Positive and supportive attitude when interacting with students, faculty, and staff.
  • Complete tasks thoroughly, effectively, and efficiently.
  • Ability to use discretion with confidential information.

Physical Demands
  • Exert light to moderate physical effort in sedentary to light work.
  • Lift, carry, push, or pull items up to 35 pounds.
  • Comfortable with extended periods of computer interaction throughout the workday.

Is driving a responsibility of this position? No Is this a Position of Trust? No Does this position have operation, access, or control of financial resources? No Does this position require a P-Card? No Is having a P-Card an essential function of this position? No Does this position have direct interaction or care of children under the age of 18 or direct patient care? No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) No Credit and P-Card policy

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.



Graduate Program Administration:
  • Assist the Graduate Coordinator and program coordinators as requested; providing support for all department graduate programs; preparing associated reports; implementing departmental admissions procedures/policies to meet program goals.
  • Serve as liaison between Dept. of Educational Theory and Practice, Mary Frances Early College of Education, and UGA Graduate School.
  • Work in the graduate program systems such as Banner, Athena, GradStatus, Argos and Slate.
  • Ensure the department stays compliant with University policies and procedures.
  • Collaborate with department head and business manager regarding Graduate School student travel requests.
  • Fulfill data requests by the department and various campus partners including the College of Education Dean's Office; facilitate the department's Outcomes Assessment and Program Review data reporting requirements.

Percentage of time 45 Duties/Responsibilities

Student Services:
  • Submit program recommendations for prospective students; send welcome letters to all new ETAP graduate students, indicating advisor (copied to faculty advisor)
  • Creates and disseminates graduate student admissions status reports to department faculty.
  • Assist enrolled students with notifications and degree requirements, and monitor student progress toward degree completion.
  • Manages all paperwork/requirements for the thesis and dissertation defense for graduation, program of study forms, and all other applicable forms.
  • Maintains records new graduate student applicants, enrolled students along with maintaining the department active student database and alumni
  • Compose various letter and email responses ranging from verifying enrollment, employment, applicant denial, exception request, and any type of justification need for students; disseminate and communicate important departmental, College, University and Graduate School deadlines (drop/add, registration, withdraw, graduation, etc.), and job opportunities sent from outside agencies.

Percentage of time 45 Duties/Responsibilities

General Departmental Support:
  • Cross-train and serve as backup to Administrative Specialist.
  • Perform tasks and assignments as instructed by the office manager or departmental leadership.
  • As a support to students and faculty, this position either provides the requested customer service or refers it to the appropriate staff member to respond. In cases where a service is requested that falls outside of the normal duties, this position will either provide the service or consult with the graduate coordinator as to possible alternative resources.
  • Attend meetings appropriate to the position including monthly college meetings and Graduate School meetings/luncheons.
  • Attend and participate in professional training, department meetings and activities were appropriate.

Percentage of time 10

Contact Information

Recruitment Contact

Contact Details

For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.

Recruitment Contact Name Julie Kittleson Recruitment Contact Email Recruitment Contact Phone 7065424244

Posting Specific Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents
  • Resume/CV
  • Cover Letter

Optional Documents
  • List of References with Contact Information

Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact University HR (

The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status.

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