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Senior Academic Advisor - Student Affairs - (Academic Advising)

Central Piedmont Community College
Charlotte, NC
Closing date
Apr 7, 2024

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Student Affairs
Position Type
Adviser / Advisor
Employment Type
Organization Type
College / University, Community College
The Senior Academic Advisor is responsible for providing holistic academic advising to students from entry to completion while providing oversight, direction, and serving as a team lead to entry level advisors. The Senior Academic Advisor assists in further developing and refining Academic Advising processes, incorporating a guided pathways approach to create a seamless transition for students into academic programs.1. Advises students in our One College Model. This includes Corporate and Continuing Education (CCE), College and Career Readiness (CCR), and Curriculum (CU) students.
  • Creates special programming that supports career exploration in programs of study in collaboration with Career services.
  • Serves as a liaison to programs within Academic Affairs and collaborates with departmental faculty in connecting students with mentors, career fields, and programs of study.
  • Develops additional expertise in program of study career pathways, guided pathways, processes, and systems and shares that expertise through training and collaboration.
  • Offers additional support and programming to targeted student caseloads, including, but not limited to undecided students, health science students, African American and Latino males, readmitted students, and honor students.
  • Manages Standards of Academic Progress (SOP) escalations as well as classroom early alert interventions.
  • Assists department in advising assessment design and implementation.
  • Represents department in outreach activities on campus and off-campus.
  • Supports the Director and Assistant Director with marketing resources and activities designed to engage and retain students by connecting them to support, career goals, social and networking activities.
  • Develops and shares knowledge of current best practices in serving community college students.
  • Supports the Director and Assistant Director in monitoring the activities of volunteers, interns and part-time staff at various campus locations.
  • Participates in college and departmental evaluations as part of the annual review process.
  • Utilizes technology that supports best practices in case management advising strategy (such as Aviso, Colleague, Student Planning).
  • Participates in outreach activities such as speaking to classes, presenting in departments, and supporting Student Affairs activities.
  • Participates in a comprehensive professional advisor development training.
  • Participates in college and departmental evaluations as part of the annual review process.
  • Other duties as assigned.Master's Degree from a regionally accredited institution in Student Services, Psychology, Sociology, Social Work, Education, or related area and 2-3 years of student advising experience at the college level, or equivalent combination of education and experience.Knowledge, Skills, Abilities and Worker Characteristics:
    • Detailed knowledge of college processes relating to students
    • Familiarity with student services offered by the college
    • Technology skills
    • Communication skills
    • Academic Skills
    • Ability to provide consistently high quality customer service
    • Ability to work with individuals from diverse backgrounds
    • Ability to work productively with many different case management teams for individual students

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