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Academic & Student services Assistant Director

University of Washington
Wallingford, WA
Closing date
May 25, 2024

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Student & Scholar Services
Position Type
Assistant Director
Employment Type
Organization Type
College / University
Although open until filled, priority application date is June 3, 2024.

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty.

The Department of Global Health was established in 2007, bridging the schools of Medicine and Public Health, with a mandate to harness the expertise and interdisciplinary power of all UW schools and colleges. Our mission is to improve health for all through research, education, training, and service; to understand and address the causes of disease and health inequities at multiple levels; and to collaborate with partners to develop and sustain locally led, quality health systems, programs and policies. Driven by tremendous interest among both students and faculty, the Department has grown to more than 400 graduate students and hundreds more undergraduates. We have more than 380 faculty and 1,000 staff working on projects across 130 countries with our deepest ties in United States, Kenya, Uganda, Peru, Mozambique, India, South Africa, Tanzania, Ethiopia, and Nicaragua. At the Department of Global Health at the University of Washington, diversity is integral to excellence. The Department recognizes that disparities in health around the globe stem from inequity. The Department encourages and supports the multiple identities of staff, faculty and students including, but not limited to, socioeconomic status, race, ethnicity, language, nationality, sex, sexual orientation, gender identity and expression, culture, spiritual practice, geography, mental and physical disability and age. The Department strives to become a local, national, and international leader in developing and maintaining increased representation and recognition of each of these dimensions of diversity among its faculty, staff, and students.


This is a full time position reporting directly to the Director of Finance and Administration of the Department of Global Health (DGH). The Academic & Student Services Assistant Director position is a key position in the Department's Academic Programs & Student Services (APSS) team, providing direction, leadership, and oversight of the Department's academic programs and student services operations, including curriculum development and pedagogical advancement, fostering a learning environment consistent with values of justice and equity, development of policies and procedures, managing operations, and supervision of staff. The worksite is the Hans Rosling Center for Population Health (HRC). This position regularly excercises discretion, good judgement and independent decision-making authority. The position requires the ability to work in a dynamic environment and quickly determine priorities while building and maintaining the infrastructure required to sustain a high quality and productive academic environment.


Strategy Planning, Development and Implementation - 20%

Create, develop and implement short-term and long-term goals pertaining to DGH's educational mission, in alignment with the DGH Strategic Plan, DGH's mission and values, SPH/SOM and UW priorities.

Set strategic priorities for program development of new and continuing programs in collaboration with the Associate Chair for Academic Programs, the department Director of Finance and Administration and the DGH Curriculum Committee.

Curriculum - 15%

Manage curricular administrative processes, updates of information in the general catalog, department website and intranet.

Manage the submission of course proposals and curriculum revisions.

Manage the development and finalization of DGH's annual course offerings and secure teaching commitments from instructors.

Academic and Student Services - 15%

Manage accessible, and culturally competent advising for applicants and students.

Develop and operationalize admissions policies and procedures to recruit diverse and academically qualified candidates.

Ensure internal resources (e.g. handbooks, Canvas sites, student intranet) are up to date to support student success.

Manage DGH Orientation and Graduation, and other student-focused events.

Manage support and resource options for students experiencing academic difficulties and personal/financial hardships.

Equity, Diversity & Inclusion - 5%

Improve programs, operations, and systems to advance equity.

Identify and address curricular structural barriers to DEI efforts.

Develop and execute course development plans in accordance with DGH DEI goals.

Support integration of equity, anti-racist, and decolonization throughout the curriculum.

Leadership and Personnel Management - 25%

Provide support, mentorship and professional development for all APSS staff.

Ensure smooth operations of day-to-day activities, service levels and serve as escalation point for complex issues raised by team members.

Lead job searches, onboarding/offboarding, training, and personnel transitions.

Perform employee performance evaluations, recommend personnel actions including promotions and salary actions.

Resolve employee issues, use performance plans, and disciplinary action when appropriate.

Budget development, tracking and forecasting - 10%

Create and present annual budget proposal to Department Director of Finance and Administration and Department Chair.

Maintain and track spending of annual budget, provide quarterly forecasts and discuss course corrections with the Department Director of Finance and Administration.

Manage recruitment funding, as well as the intake and spend of gifts and endowments, including collecting information on how gift awardees are spending on behalf of donor's purpose.

Monitoring and Evaluation - 5%

Prepare and analyze various statistical reports and metrics.

Develop and operationalize a monitoring and evaluation plan to assess the effectiveness of the DGH programs, curricula, quality of instruction, satisfaction of students, and alignment with DGH mission, vision and strategic plan.

Contribute to the collection and interpretation of data to inform instructional needs, financial impact, program growth and program sunsetting.

Policy, procedure, process, tools and technology - 5%

Manage the development and implementation of APSS policies, procedures, processes and workflows, in alignment with Federal, State and UW rules, pertaining but not limited to instruction, curriculum, admissions, record retention, privacy and all other relevant matters related to APSS business and APSS dealings with faculty, staff, students.

Manage and oversee investment of time and resources for researching and implementing new tools, upgrades and technology, performing cost benefit analysis as appropriate.

Disseminate information regarding policies and procedures to students, staff, and faculty as appropriate.


Bachelor's degree in public health/global health, education or related field.

5 years of increasingly responsible leadership experience (with direct reports), preferably in teaching, curriculum, and/or university student services.

Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.


Ability to manage, prioritize and problem - solve complex collaborative projects.

Excellent written and oral communication skills.

Application Process: The application process may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select "Apply to this position". Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your "My Jobs" page. If you select to take it later, it will appear on your "My Jobs" page to take when you are access ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.

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