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Prospective Student Services Specialist

Oklahoma State University
Stillwater, OK
Closing date
May 25, 2024

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Student & Scholar Services
Position Type
Employment Type
Organization Type
College / University
Position Details

Req ID:


Position Title:

Prospective Student Services Specialist

Position Type:

Staff Full-Time

Position Number:


OSU Campus:



Chemical Engineering

Location Address:

420 Engineering North

Stillwater, Oklahoma, 74078

United States

Hiring Supervisor:

Heather Fahlenkamp

Hiring Range

(Contingent upon available funding):

19.00 - 23.50, Hourly

Work Schedule:


Faculty Appt Period:

Job Summary:

The Prospective Student Services Specialist is responsible for all matters pertaining to student outreach and recruitment for the School of Chemical Engineering. The objectives of this position are to plan, implement and evaluate programs and activities to recruit prospective students (undergraduate and graduate) for admission and enrollment; identify target markets and support implementation of the marketing/recruitment plan; assist students through the application/admission process; maintain student and alumni records; and represent the School both on and off campus to students, parents, counselors, and other individuals and organizations.

Special Instructions to Applicants

Please attach a resume.

Education & Experience

Position Qualifications:

Required Qualifications:

High School/GED

Two years of related experience.

Experience working in a fast-paced and customer service rich environment. Experience working in both collaborative/team environments and in positions that require individualized work with minimal supervision.

Knowledge and experience in recruiting/sales and/or college recruitment. Proven experience coordinating social/digital media. Strong understanding of digital media and email marketing; knowledge of Adobe Creative Suite programs, including Illustrator, InDesign, and Photoshop; photography and photo editing skills; and Microsoft Office Programs, including PowerPoint, Word and Excel.

Must have a valid driver's license.

Ability to communicate diplomatically, clearly, and effectively, both verbally and in writing to exchange information, give/receive instructions and respond to inquiries appropriately. Strong interpersonal skills and sensitivity to a multicultural environment in an effort to work and communicate effectively with all students, faculty, staff, and community partners. Ability to develop and deliver a wide variety of presentations to both small and large groups. Exhibit problem-solving skills beyond a set of instructions and adapt to changes when necessary. Ability to handle multiple tasks and prioritize effectively with a high degree of accuracy and attention to detail. Experience providing excellent customer service.

Ability to think objectively and interpret meaningful themes from quantitative and qualitative data. Ability to make appropriate recommendations based on logical and justifiable reasoning. Demonstrated coordination, planning, and organizational skills. Ability to set goals and reach those goals. High degree of initiative to work independently and also collaborate in a team environment. Ability to thrive in a high-paced and dynamic environment. Passion for assisting customers and representing the School of Chemical Engineering and OSU brand with positivity and professionalism. Demonstrated history of ethical and professional behavior.

Preferred Qualifications:

Bachelor's degree Business, Education, Communication, Social Sciences or equivalent related experience with an associate degree.

Knowledge and experience in recruiting, public speaking, event planning, marketing/public relations or another related field. Superior written and verbal communication skills. Experience working with college recruitment. Extensive experience related to customer relationship management, preferably through the utilization of electronic communication tools. Knowledge of college admissions process.

Oklahoma State University (OSU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, OSU conducts pre-employment background checks on final candidates. Offers of employment are contingent upon the successful completion of a background check. The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so.

Oklahoma State University, as an equal opportunity employer, complies with all applicable federal and state laws regarding non-discrimination and affirmative action. Oklahoma State University is committed to a policy of equal opportunity for all individuals and does not discriminate based on race, religion, age, sex, color, national origin, marital status, sexual orientation, gender identity/expression, disability, or veteran status with regard to employment, educational programs and activities, and/or admissions. For more information, visit

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