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Director of International Student Services

Employer
Red Rocks Community College
Location
Edgewater, CO
Closing date
May 25, 2024

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Specialty
Student & Scholar Services
Position Type
Director
Hours
Full-time
Employment Type
Permanent
Organization Type
Community College, Non-profit
Summary of Position

Red Rocks Community College is seeking a experienced professional to fill the role of Director of International Student Services. The incumbent will play a pivotal role in advancing RRCC's internationalization goals and objectives, fostering partnerships with higher education institutions locally and globally, and providing leadership in the development and implementation of internationalization strategies. The Director provides vision, leadership, and oversight for campus wide internationalization and for the global engagement of the college. Leads, manages, and directs International Student Services and Programs in all matters related to federal immigration regulation for Red Rocks Community College. The Director provides vision, leadership, and oversight in facing the challenges of complying with federal immigration law and mandatory government reporting requirements as well as programming for international students. The Director provides oversight for the Passport Program/Office. The Director serves as an advocate for international education at RRCC, CCCS, and the state of Colorado.

Essential Responsibilities

Internationalization:
  • Promote and advance RRCC's internationalization goals through collaboration with internal and external stakeholders.
  • Facilitate strategic planning for internationalization and lead the development and implementation of initiatives.
  • Establish partnerships with higher education institutions locally, nationally, and internationally.
  • Expand Study Abroad, Global Education, and Innovations Institute programs in line with RRCC's internationalization objectives.
  • Develop and implement a strategic marketing plan to support internationalization efforts.
  • Analyze trends in international education and provide guidance to RRCC based on upcoming trends.
  • Collaborate with external agencies such as Study Colorado, NAFSA, and ACE to enhance RRCC's internationalization efforts.

CRM (Customer Relationship Management):
  • Work with Admissions to review CRM reports and facilitate the admission process for international students.
  • Provide personalized support to international students throughout the admission process.
  • Coordinate with Admissions and Recruiting to enhance automated messaging and campaigns for international students.

Study Abroad:
  • Collaborate with Academic Affairs to plan faculty-led study abroad programs.
  • Assist students in researching, planning, and applying for study abroad opportunities.
  • Support students in applying for study abroad scholarships such as Gilman and Fulbright.

Supervision:
  • Provide leadership and supervision to ISS&P staff, ensuring efficient departmental operations.
  • Conduct regular meetings with staff to ensure clarity and efficiency in processes.
  • Provide training and development opportunities for staff to stay updated on best practices.
  • Anticipate future trends and develop recommendations for departmental practices.

Finances and Management:
  • Monitor and maintain financial operations of ISS&P, including annual and multi-annual budgets.
  • Produce annual business reports and develop strategic plans for the department.
  • Oversee the Passport Facility, including hiring, training, and scheduling passport acceptance agents.
  • Seek and secure business opportunities related to international education to enhance departmental revenue streams.

Primary Designated School Official (PDSO):
  • Maintain up-to-date knowledge of immigration law and policies pertaining to international students.
  • Ensure compliance with immigration regulations and SEVP reporting requirements.
  • Develop relationships with government officials and non-US embassies to support international students.
  • Oversee SEVP reporting and record maintenance as it pertains to RRCC.

ESL Program:
  • Collaborate with Academic Affairs to assess and enroll ESL students.
  • Monitor student progress and ensure compliance with SEVP regulations.
  • Market the ESL program locally and globally to attract students.

Qualifications

Required Qualifications:Bachelor's degree in international education, International Business, International Law or related.
  • Three years of experience as a DSO or with Immigration regulations as they pertain to international students.
  • Experience with English language acquisition/ Intensive ESL programs
  • Relevant work experience with multicultural populations, and supervision of professional staff in a variety of roles including instruction.
  • Budget management experience.

Education/Experience Substitution (if applicable):A combination of education and directly related technical/professional work experience may be substituted on a year for year basis. Years of experience is in addition to any required years of experience for the position. Part time experience will be prorated.

Preferred Qualifications:Master's degree in international education, International Business, International Law or related.
  • Two years of work experience across intergovernmental agencies/ profit/non-profit businesses (one of which must be international experience (beyond tourist travel))
  • Experience working with very detailed/ sensitive documents.
  • Experience in a decision-making role (regulatory interpretation)
  • Crisis management experience (abrupt regulatory changes, personal crises- students).
  • Demonstrated experience working with diverse communities and supporting the success of individuals from racial, ethnic, and gender backgrounds that are underrepresented.

Required Knowledge, Skills, Abilities:Ability to work from campus (primarily our Lakewood campus with occasional hours at the Arvada campus).Understanding of Business Systems/ accounting/ business development.

Physical and Cognitive Demands:The following are some of the physical and cognitive demands commonly associated with this position.
  • This position operates in a standard office and/or classroom environment. Constantly uses a computer and routinely uses standard office equipment including phones, copiers, etc. Requires the repetitious movement of hands, wrists, arms.
  • Cognitive demands include comparing, copying, computing, compiling, analyzing, coordinating, synthesizing, negotiating, communicating, instructing, and interpersonal skills.
  • The person in this position constantly communicates with internal and external constituents and students. Must be able to exchange accurate information in these situations.
  • Occasionally moves, positions, and transports equipment and supplies weighing up to 10 lbs.

About Red Rocks Community College

Red Rocks Community College exemplifies extraordinary. We are dedicated to our Vision and Mission, which promote student achievement, staff empowerment, and community engagement. We live our values: Integrity, Collaboration, Learning, Inclusiveness, and Communication.

We encourage applications from individuals whose background and interests align with our commitment to inclusiveness and welcome you to visit the RRCC Inclusion & Diversity webpage for additional information.

With an unrivaled reputation grounded in our Values, we stand out as a cutting-edge model in higher education. We are one of the first community colleges in the country to offer both Bachelor's and Master's degree programs. Our continued pursuit of excellence is instilled in our employees and has inspired a dynamic and passionate culture.

Department Information: The mission of the International Student Services & Programs Department at Red Rocks Community College is to provide a welcoming, empowering environment that encourages a diverse college community to become the next generation of global citizens. This is achieved through quality inter-cultural and academic advising, co-curricular experiences, and pathways to bridge cultural-linguistic barriers. We build an accepting respectful community which is passionately committed to academic success. Our department offers many services and programs for the community as well as both international and resident students. We open our campuses to the world and open the world to our campuses.

Work Environment and Typical Work Schedule:

Benefits:RRCC offers a range of benefit choices (Medical, Dental, Vision, FSA, Life Insurance, Supplemental Retirement Plans, PERA, Disability Benefits, and more). For additional information, please visit theCCCS Employee Benefit Website.

Starting Salary:Starting salary is determined by education and experience in accordance with our compensation plan.

Notice to all Applicants:
  • Incomplete applications will not be considered. Candidates will be evaluated based on their qualifications as related to the duties and responsibilities of the position.
  • Final candidate will be subject to successful completion of a background check, and, if applicable, may include a motor vehicle record review, fingerprints, psychological examination, polygraph, physical, and/or drug screen, depending on the nature of the position. More information on our background check procedure can be found in System Procedure (SP) 3-10a.
  • Former employees of the Colorado Community College System, or one of its 13 colleges, who were disciplinary terminated or resigned in lieu of termination, must disclose this within your application materials.
  • Final candidate is required to submit official transcripts within thirty (30) days of hire.
  • Direct deposit of payroll is a condition of employment.
  • Red Rocks Community College participates in E-Verify.
  • Red Rocks Community College is a tobacco and smoke-free campus.
  • All Red Rocks Community College employees, except student employees, contribute to Colorado PERA at a fixed percentage of their earnings and do not contribute to Social Security.
  • Final candidate must be willing to make Colorado their primary workplace and will need to be a Colorado resident on their first day of employment.

For general questions regarding recruitment of this or other positions, please contact Angelee Cornejo, Senior Human Resource Generalist, 303.914.6300 at Angelee.Cornejo@rrcc.edu.

Red Rocks Community College is committed to diversity in its people and programs. Red Rocks Community College is an equal opportunity educational institution. In all aspects of the employment process, decisions are made based on merit, competence, performance, and business need without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, creed, ancestry, national origin, marital status, genetic information, military status, or any other protected status in accordance with applicable law.

We also believe in going further. At Red Rocks Community College, we have a focus on equity and belonging. We strive to create a community in which everyone feels respected and valued for their unique talents and contributions, and where people from all backgrounds are able to achieve their goals. Red Rocks Community College acknowledges that inclusion and equity are multifaceted and complex concepts, and that our efforts in these areas will require innovation, intention, and an institutional commitment to these principles, across our entire college community.

Red Rocks Community College is an emerging Hispanic Serving Institution (HSI). As we move toward full HSI status, we are focused on servingness and are committed to creating a learning environment where equity is expected and our Latinx students thrive.

Red Rocks Community College has designated the Executive Director of Human Resources as its Affirmative Action Officer/Equal Opportunity Administrator/Title IX Administrator with the responsibility to coordinate its civil rights compliance activities and grievance procedures. For information, contact Executive Director of Human Resources, Title IX Coordinator, Title VII/Equal Opportunity Coordinator, ADA/Sec 504 Coordinator, 13300 West Sixth Avenue, Lakewood, CO 80228. 303-914-6298.

Red Rocks Community College provides reasonable accommodations to applicants and employees with disabilities on a case-by-case basis. If you need a reasonable accommodation for any part of the application and hiring process and/or during the course of employment, please contact Jennifer Matthews, Executive Director of Human Resources, at (303) 914-6298 or HR@rrcc.edu.

For information regarding Red Rocks Community College safety, including crime statistics for the Red Rocks Community College Lakewood and Arvada campuses, please see the RRCC Police Department website. For a hard copy report, please contact 303.914.6394.

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