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Director of Student Services

Inner City Foundation
Los Angeles, CA
Closing date
Jul 27, 2024

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Student & Scholar Services
Position Type
Employment Type
Organization Type
ICEF Public Schools

Director of Student Services

Job Description

Organization Background:

The Inner City Education Foundation, known as ICEF Public Schools, is a nonprofit charter school network serving communities in the South Los Angeles area for 25 years. ICEF Public Schools operates seven high-quality, tuition-free, public charter elementary, middle, and high schools serving over 2,000 students from TK-12th grade.

ICEF's mission is to educate and empower courageous leaders to pursue their full potential in college, career, and life by providing a community that honors each student's unique identity, fosters academic excellence, nurtures healthy minds, and inspires critical thinkers.

Position Description:

The Director of Student Services is a pivotal leadership role responsible for overseeing the comprehensive support services provided to students to enhance their academic, social, and emotional well-being. This position entails strategic planning, development, and implementation of programs that address the diverse needs of the ICEF student body, ensuring equitable access to resources and support. The Director collaborates with faculty, staff, and external partners to create a nurturing and inclusive environment that promotes college and career readiness, student success and wellness. This position will lead the implementation of ICEF’s K-12 College and Career programming, and will be a primary leader in ensuring implementation of student services programming across schools related to attendance, PBIS and discipline.

Reporting: This position reports to the Chief of Schools

FLSA Status: Exempt

Pay Cycle: 12 months

Salary: $90,000

Benefits: Medical, Dental, Vision, Life Insurance, Retirement Plan

K-12 College & Career Counseling Program: 60%
  • Collaborate with the Chief of Schools, principals and counselors to create a strategic plan for college and career counseling network wide, identify and manage yearly goals, priorities and metrics, and manage implementation.
  • Work in partnership with the Director of Mental Wellness to refine the ICEF Embrace the Mind curriculum to incorporate college and career exploration content for grades K-12.
  • Ensure the ICEF Embrace the Mind curriculum is culturally relevant, responsive, and age-appropriate to meet the varied needs of K-12 students
  • Partner with the View Park High School Academic Counseling Team to ensure programming is implemented consistently in support of ensuring students are college and career ready upon graduation.

Student Services Programming Leadership 40%
  • Regularly review and assess data tied to student attendance, behavior and academic achievement to support early identification and intervention with at-promise students. (truancy, chronic absenteeism, tiered behavior interventions, etc.)
  • Collaborate on ICEF Social Work programming to ensure the ICEF Social Work team is effectively addressing student needs, promoting emotional and social well-being, and fostering a supportive school environment for students and families
  • Create processes for implementing and managing a multi-tiered behavior and attendance intervention systems across ICEF.
  • Participate and advise in serious discipline processes, including extended student suspensions and expulsions.
  • Provide professional development to ICEF leaders and teachers focused on positive behavior interventions and support (PBIS), trauma-informed and restorative discipline practices.
  • Lead ICEF attendance accountability processes at the ICEF Home Office level (Student Attendance and Review Team).
  • Participate in professional development activities aimed at current trends and best practices for the provision of comprehensive student services.

Primary Attributes:
  • Believer: Demonstrates an unwavering belief that all students can achieve at high levels, and a strong sense of urgency around closing opportunity and achievement gaps
  • Hopeful: Seeks to develop others’ capacity in a productive and creative ways, with unwaveringly high expectations for performance from self, colleagues, teachers, principals, and students alike
  • Planner: A self-starter with the ability to break down complex projects into actionable goals, targets, and milestones, and can manage self and others to these
  • Learner: Desire to make meaning out of observations, experiences, and data to generate insights that answer critically important questions and lead to decisions in the face of uncertainty; understands how to use multiple sources of data to inform daily decisions and instills this practice in others; is the first to use mistakes and missteps as learning opportunities for self and team
  • Listener: Humble, can step back and observe, listen, and learn, when that is required so that others may grow and learn; can take - and give - effective feedback
  • Relentless: Won’t give up seeking new ways to support the success of students and support ICEF as a whole; strong sense of agency & urgency
  • Strategic: Can see - and help create - the long-term, big picture vision

Experience and Education
  • California Clear Pupil Personnel Services Credential or California Administrative Services Credential (or an equivalent out-of-state credential which is transferable to California).
  • An earned master’s degree in education, counseling, or mental health-related field from an accredited college or university.
  • At least four years of employment in a leadership role in a school setting with experience in academic/social emotional counseling, or other student services related areas.
  • Demonstrated experience in program development and management.
  • Experience working with diverse student populations and understanding of the needs of students and families from various backgrounds.

Supervisory Responsibilities:

This position does have direct supervisory responsibilities.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent knowledge, skill, and/or ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Certificates, Licenses, Registrations:

● N/A

Physical Demands:

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to sit; frequently required to talk or hear, stand, walk, and reach with hands and arms, and/or use hands to finger, handle, or feel.

While performing the duties of this job, the employee is occasionally required to move and/or lift up to twenty-five (25) pounds.

Specific vision abilities this position requires include close vision and the ability to adjust focus.

Work Environment:

The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually moderate.

Continuing Educ./ Training

As Needed


Criminal Justice/

Fingerprint Clearance

TB Clearance


Commensurate with Experience

Certificate & Licenses

Valid Driver’s License

Full-time employees of ICEF Public Schools are entitled to Medical, Life Insurance, Dental and Vision plans, and various retirement programs offered by ICEF Public Schools. Eligible employees will also be entitled to sick leave and vacation time in accordance with ICEF Public School policies.

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