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24-164 Residence Hall Coordinator (SUA 1)- Residence Life and Housing-Student Affairs

West Chester University of PA
West Chester, PA
Closing date
Jul 12, 2024

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Student Affairs
Position Type
Employment Type
Organization Type
College / University
Position Summary

Join a vibrant campus community whose excellence is reflected in its diversity and student success. West Chester University's Division of Student Affairs invites applications for the position of Residence Hall Coordinator (SUA 1) for Residence Life and Housing. This is a full-time temporary two year appointment with the possibility to extend up to four years. It includes benefits and residential on-campus housing.

West Chester University, a member of the Pennsylvania State System of Higher Education, is a public, comprehensive institution committed to offering high-quality undergraduate education, selected post-baccalaureate and graduate programs, and a variety of educational and cultural resources for its students, alumni, and citizens of southeastern Pennsylvania. We are a community of educators dedicated to developing graduates who succeed personally and professionally and contribute to the common good.

WCU proudly offers a positive and purposeful work environment; comprehensive employee benefits including health, vision, and dental insurance along with many wellness programs; a commitment to work-life balance including generous paid vacation, paid sick time, military leave and paid time off for most major holidays; and a University mission to support employee personal and professional growth including a tuition waiver for self and family members, training and development, and advancement opportunities.

Residence Life and Housing provides an environment of learning which fosters ongoing holistic development for all community members by creating and sustaining inclusive communities rooted in ethical decision-making and intentional and supportive connections. The Residence Life and Housing team is committed to developing a caring, vibrant, student-centered residential experience.

Reporting to the Assistant Director of Residence Education, the Residence Hall Coordinator (RHC) promotes learning and development for as many as 5,400 students living in on-campus residence halls and apartments; maintains the daily operation for one residence facility; and supervises undergraduate student staff. The (RHC) is responsible for student and community development and engagement of a residence hall or apartment complex through programming, staff development, crisis management, leadership, education, and engagement.

The ideal candidate will demonstrate strong leadership, communication, organizational, and critical thinking skills; a genuine commitment to student success; experience in residence life; knowledge of federal mandates including ADA, FERPA, TIX, and VAWA; and experience working with a diverse college student population.

Responsibilities include:
  • Partner with department staff, University Student Housing staff, and key stakeholders to maintain healthy and safe communities
  • Supervise and cultivate a team of Resident Assistants (RA) with individual and team meetings, paraprofessional development, and periodic appraisals.
  • Develop and deliver the residential curriculum for an assigned area
  • Manage and report of student issues and concerns
  • Oversee and foster living-learning and themed communities
  • Serve as a member of the Residence Life & Housing Community Standards team including oversight of hearing violations of the Student Code of Conduct, Occupancy Agreement, and Community Living Standards
  • Ensure building and resident safety by reporting and tracking maintenance issues with campus partners
  • Manage all openings and closings of assigned area
  • Maintain high visibility and availability including attending community events, regularly touring assigned buildings, and interacting with students
  • Serve as a role model for all hall staff and residents in personal and professional behaviors
  • Develop inclusive communities to ensure student success and belonging through a commitment to diversity, equity, and inclusion.
  • Advise Residence Hall Council to enhance student engagement and improve the community experience
  • Support departmental initiatives including RA training, staff selection, recognition, and curriculum development
  • Participate in division-wide committees, departmental leadership opportunities, programs, and events
  • Serve in an on-call rotation providing crisis intervention and response and act as onsite liaison for university partners in emergency situations
  • Perform other related duties as assigned

Minimum Qualifications
  • Bachelor's Degree
  • Two years of experience in Residence Life and Housing, higher education, or a related field working with college students
  • Availability to work frequent evening and weekend shifts
  • Availability to participate in an after-hours response rotation

Preferred Qualifications
  • Master's degree in Higher Education, Student Affairs, or related field
  • Experience in residence life or residential education in a higher education setting
  • Supervisory experience
  • Experience using housing management software such as Maxient or StarRez
  • Knowledge of federal mandates including ADA, FERPA, TIX, and VAWA

Special Instructions

Ask about advancement opportunities.

Salary and benefits are dictated by the State College and University Professional Association (SCUPA) Collective Bargaining Agreement.

Candidates should apply online at Application materials must include a resume, cover letter and professional references (All required for consideration).

Review of applications will begin immediately.

Applicants must successfully complete the interview process to be considered as a finalist.

Developing and sustaining a diverse faculty and staff advances WCU's educational mission and strategic Plan for Excellence. West Chester University is an AA/EOE employer. Women, minorities, veterans, and persons with disabilities are encouraged to apply.

All employment offers are subject to and contingent upon satisfactory completion of all pre-employment criminal background and consumer reporting checks.

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