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International Student Counselor

Embry-Riddle Aeronautical University
Daytona Beach, FL
Closing date
Jul 14, 2024

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Position Type
Employment Type
Organization Type
College / University
The Opportunity

Embry-Riddle Aeronautical University's Worldwide Campus is now accepting applications for the position of International Student Counselor, located in Daytona Beach, Florida. This individual is the first point of contact for all international applicants for all F-1 approved Worldwide Site Locations and all applicants for the Europe Campus. The position plays a vital role in the overall success and continuing growth of Worldwide. Independent judgment and decision-making skills are critical for rendering admission decisions.

The International Student Counselor must possess in-depth knowledge of international admissions requirements and Europe Campus admissions documentation. Must quickly and adeptly transition between working with undergraduate and graduate, degree and non-degree, new and transfer, transient, and certificate seeking applicants. The International Student Counselor must possess technical expertise in Campus Solutions, the university's Student Information System, Imaging, and Workflow systems.

Responsibilities include analyzing applications for accuracy, determining documentation required for admission and evaluation purposes, the ability to read and interpret a wide variety of transcripts and foreign documentation. The International Student Counselor must remain current and aware of all University and Worldwide Admissions policies and procedures, Worldwide degree programs, minors, and specializations.

The International Student Counselor will also serve as a Designated School Official (DSO). The International Student Counselor must possess excellent verbal and written communication skills with the ability to clearly convey information to applicants, campuses, DSOs, government agencies, and other constituents. They will advise international students on all immigration matters and serve as a liaison between students to the U.S. government agencies, including Immigration and Citizenship Services, Customs and Immigration Enforcement, and Department of State. The International Student Counselor complies with the terms of Federal Regulations, as advised by the PDSO, and duties for that of the Designated School official.

Serving as a DSO, the International Student Counselor is responsible for keeping up to date with Federal regulations, which may require attendance at conferences/workshops for International Educators.

Position requires knowledge of and enthusiasm for the University's mission and niche in higher education. The International Student Counselor supports excellence in student service at every opportunity, supports academic quality in our teaching and learning environment, and participates as a team member to support our team environment. The International Student Counselor will also be cross-trained on all aspects of domestic admissions, to assist the team of 12 admissions counselors with processing applications and supporting documentation.

Please note that this position is located at our Worldwide Headquarters in Daytona Beach, FL and is not remote or hybrid.


Required education
  • Bachelor's degree required in education, business or other related field.

Required skills, knowledge, and abilities
  • 1-3 years of related professional experience
  • Excellent verbal and written communication skills with the ability to effectively communicate with varied constituencies
  • Ability to exercise good judgment
  • Ability to represent university in a professional manner
  • Possess a level of comfort with complexity and ambiguity
  • Willingness to learn
  • Provide excellent customer service to students, co-workers, staff, faculty and others
  • Ability to contribute to a team environment
  • Develop cooperative working relationships
  • Resourcefulness
  • Initiative and flexibility
  • Sense of humor
  • Excellent organizational skills
  • Ability to prioritize
  • Ability to learn and practice new technologies
  • Ability to problem solve
  • Maintain a positive and professional demeanor
  • Possess analytical skills

About Embry-Riddle Aeronautical University

At Embry-Riddle, we take pride in our position as the world's largest and most comprehensive university dedicated to aviation and aerospace. Located in Daytona Beach, Florida, and Prescott, Arizona, our esteemed residential campuses offer a prestigious educational experience. However, our commitment to education knows no borders as our Worldwide campus expands our reach globally, providing a world-class education online and at approximately 110 locations across the United States, Asia, Europe, and Central and South America. This breadth of reach ensures that students can access our exceptional programs without geographical limitations.

With a history spanning nearly a century, we have continually adapted to the dynamic needs of the industries we support. In the Academic Year 2022-23, we welcomed over 11,100 students to our residential campuses and over 19,000 students at our worldwide campus.

Join our global community and embark on a journey of academic excellence and limitless possibilities. Employees working more than 30 hours a week can enjoy medical, dental and vision benefits, an amazing retirement plan with immediate vesting that includes a 6% gift and up to 4% match, free tuition for employees and their immediate family members, and a generous personal leave program. To find out more about our benefits and why ERAU has been named a "Great College to Work For" for 13 consecutive years, visit our careers page.

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