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Director of Military, Vet, & Off-Campus Student Services (35403)

Northern Illinois University
Dekalb, IL
Closing date
Jul 21, 2024

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Campus life
Position Type
Employment Type
Organization Type
College / University
The Office of Military and Veteran Services serves as a liaison between the Department of Veteran Affairs and the military-connected students at Northern Illinois University. As advocates for the academic success of our students, we work tirelessly to create pathways to our student's goals. We encourage our military-connected students to engage and embrace every opportunity to connect with the Huskie Experience. Our students are veterans, reservists/guard and dependents (spouses/children). All our welcome in our lounge space to interact or to simply have a place to study.

Position Summary

The Director of Military, Veteran, and Off-Campus Student Services, within the Division of Student Affairs, provides overall leadership for programming related to these student populations. The Director is a key campus partner and liaison to various on-campus offices and off-campus resources that assist in the recruitment, retention, and sense of belonging of military, veteran, and off-campus students. Responsibilities include but are not limited to strategic planning, supervision, program development, implementation, and evaluation, and administrative oversight of resources and service management.

Essential Duties and Responsibilities

Programmatic Planning - 20%
  • Provide direction in the planning, implementation, and assessment of all programmatic efforts, focusing on programs that contribute to a barrier-free transition and sense of belonging and community at NIU.
  • Provide direct assistance to military-affiliated students who wish to use benefits, connecting with appropriate offices such as financial aid, academic assistance, and departments as needed.

Supervision - 20%
  • Direct staffing by overseeing staff recruitment efforts; training and development; division of workload for professional, paraprofessional, graduate, interns, and student staff; and facilitating staff meetings, evaluation, and professional development as necessary and appropriate.
  • Oversee the student veteran and commuter students' lounges.

Administration and Operations - 10%
  • Develop and administer all departmental fiscal aspects including but not limited to budgets and allocation of resources and develop and administer departmental policies and procedures.
  • Pursue and secure external funding specifically for constituencies as appropriate and necessary.

Strategic Planning - 10%
  • Create effective and strategic partnerships with various University offices and other internal and external constituencies concerned with the development and success of military, veteran, and off-campus students.
  • Serve as the primary spokesperson and consultant for initiatives related to these specialized student populations.
  • Pursuant to Public Act 096-0133/Higher Education Veterans Services Act, this position serves as the Coordinator of Veterans and Military Personnel Services, and a point of contact for referral to academic and financial advising, and other campus support services.

Assessment - 10%
  • Develop and implement annual and on-going department evaluation and assessment practices, including but not limited to internal/external reviews.
  • Leads efforts related to Veterans Administration audits.

Recruitment and Retention Strategies - 10%
  • Coordinate and/or participate in cross-functional departmental advisory boards and committees as needed to ensure campus-wide collaborative efforts that promote a welcoming campus community to recruit and retain military, veteran, and off-campus students.

Collaboration - 10%
  • Collaborate with other related functional areas such as the Center for Student Assistance to develop effective programming to address the needs of the military, veteran, and off-campus student populations, while supporting divisional and college-wide student success, support, recruitment, and retention initiatives.
  • Complete other duties as assigned by the Assistant Vice President for Student Affairs.

Promotion and Communication - 10%
  • Develop and promote departmental mission, goals and annual priorities for Military, Veteran, and Off-Campus Student Services.

Minimum Required Qualifications (Civil Service)


Knowledge, Skills, and Abilities (KSAs) (Civil Service)


Specialty Factors (Civil Service)


Preferred Qualifications (Civil Service)


Minimum Required Qualifications (SPS)
  • Bachelor's degree.
  • A total of three (3) years (36 months) in education, training and/or work experience in an area of specialization inherent to the position.
  • Designated as a Veterans Affairs Certifying Official, or ability to achieve this designation within 6 months of hire.
  • Demonstrated experience working with diverse populations.

Additional Requirements (SPS)
  • Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
  • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Skill in analyzing information and evaluating results to choose the best solution and solve problems.
  • Skill in scheduling events, programs, and activities, as well as the work of others.
  • Skill in oral and written communication.
  • Ability to adjust actions in relation to others' actions.
  • Ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Ability to apply general rules to specific problems to produce answers that make sense.
  • Ability to develop goals and plans to prioritize, organize, and accomplish work.
  • Ability to work effectively with staff, the public, and outside constituency groups.
  • Ability to effectively plan, delegate, and supervise the work of others.
  • Ability to utilize various computer software packages, such as Accounting Software, query, etc.
  • Ability to work independently and exercise judgment in order to be able to analyze and investigate a variety of questions or problems.
  • Ability to analyze and develop guidelines, procedures and systems.

Preferred Qualifications (SPS)
  • Advanced degree (master's, doctorate) in a related field such as higher education/student affairs, counseling, military science, or similar.
  • Three (3) to five (5) years of experience working with military-affiliated college students.
  • Preference will be given to candidates with previous experience in the military or working with military personnel.

Physical demands/requirements

General office requirements.

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