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Admissions Support Coordinator

Barry University
El Portal, FL
Closing date
Jul 21, 2024

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Position Type
Employment Type
Organization Type
College / University
Under general supervision of the Director, assist in the facilitation of the admission and recruitment process related to the University and assigned territory. Analyze, evaluate and process information, records, transcripts and transcript evaluations from other postsecondary sources to determine academic credit and eligibility for degrees and certificates,

Reviews student records for completion and make admission decisions. Meet and communicate with students and university staff for recruitment purposes, events and processes.
  • Perform official and unofficial transcript evaluations and complete Transfer Evaluation Reports
    • Ensure institutions are accredited and courses can be transferred.
    • Evaluate transfer transcript coursework and foreign transcript evaluations for Barry equivalencies.
    • Determine credit system of other institutions and convert to semester hours when needed.
    • Use current tools, such as College Board's Transfer Evaluation system and Transferology to determine course equivalencies.
    • Review all articulation agreements and process evaluation accordingly.
    • Research course descriptions via institution's websites, course catalogs, syllabi, American Council on Education publications, etc. as needed to determine course equivalencies.
    • Request syllabus when needed to make a transfer credit determination.
    • When new equivalencies have been determined, ensure information is provided to update Transferology.
    • Collaborate with colleagues, faculty and departments to ensure accurate decisions on equivalencies and processes.
    • Enter transferable courses into the degree audit module.
    • Complete Transfer Evaluation Report and send to student.
    • Resolve discrepancies and equivalency disputes by communicating guidelines used to formulate Transfer Equivalency Reports with prospects, students and university community.
    • Communicate with transfer students clarifying next steps in admission process.
    • Ensures all evaluation tools and guides are current and accurate
    • Maintain accurate records to assure that course equivalencies are precise and relevant and can update current tools for future use.
    • Review undergraduate catalog each year for changes to programs and course offerings and update records accordingly.
    • Review course catalogs from all Florida higher education institutions for new courses, change of course numbers, programs, grading system and provide updates to be submitted into Transferology, College Board's Transfer Evaluation System, transfer equivalency guides and other tools used to assist the transcript evaluation process.
    • Submit upper level and international course descriptions or syllabi to department chairperson to determine accurate equivalency.
    • Make recommendations for new processes and tools that will allow for a more efficiency in the transcript evaluation process.
  • Assess admission files for completion and make admission decisions
    • Review student records to determine that all credentials required for admission have been received, authenticated and are official.
    • Assess transcript(s) courses for inclusion in GPA and recalculate GPA if necessary for each institution attended.
    • Use tools to determine cumulative GPA, Calc Index and merit award.
    • Review admissions criteria for determine eligibility for acceptance into intended major.
    • Make admission decision based on accurate evaluation of student credentials and admission criteria.
    • Update record to reflect admission decision and disseminate decision accordingly.
  • Assist with facilitating timely and appropriate information delivery to prospective students to move students through the various stages of enrollment - from inquiry to applicant to admitted student:
    • Determine the prospective students preferred method of communication incorporating all media types to ensure the transmission of information is complete, succinct, and anticipatory in nature.
    • Create and conduct follow-up via phone, text, email, live chat, web, and other methods of communication with prospects and applicants. Utilize appropriate social media channels to communicate directly with prospective students during the recruitment process.
    • Provide substantive information on admission requirements and procedures, undergraduate programs and curricula, financial aid and scholarships. Maintain appropriate follow-up communication with these students regarding the status of their applications for admission and financial aid.
    • Counsel prospective students to encourage campus visits and application submission.
    • Advise and guide the prospective student and parents through the decision-making and application process providing high-level coaching as well as technical assistance throughout the relationship.
    • Promote student engagement with peers, faculty, and staff including department liaisons and academic advisors.
    • Develop and maintain expertise in describing the university's merit scholarships, designated grants, and financial aid awarding policies and practices, and ensure the highest level of service and accuracy with families.
    • Document ALL contact with applicants, counselors, parents, etc. in the University's designated contact relationship management tool and ERP system as directed.
    • Reports daily, weekly, monthly activities utilizing CRM and SIS systems.
    • Participate in on-campus and off-campus events as needed.
  • Serve as backup to the Admissions Counselor by performing recruiting initiatives and counseling prospective students
    • Maintain regular contact with educational partners and counselor colleagues to build viable prospect and applicant pools of undergraduate students.
    • Meeting with prospective students virtually
    • Participating in scheduled call campaigns
    • Email follow up to prospective students and influencers.
    • Other duties may be assigned as needed.

    • Bachelor's Degree required.
    • Ability to work in a multi-ethnic, multi-cultural environment with students, faculty, and staff.
    • Ability to works collaboratively with all areas of Recruitment and Admissions, advisors, faculty, and associate Deans to provide exceptional service to prospective, incoming, and current students.
    • Advanced analytical written and oral communication skills required.

    Benefits: Barry University offers a comprehensive benefits package to full-time employees that includes health, dental, vision, life insurance, retirement, tuition assistance, paid time off and work/life balance initiatives such as wellness programs, spirituality in the workplace, and training and development.

    Barry University is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

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