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Admissions Counselor, Undergraduate Admissions

Augsburg University
Closing date
Jul 27, 2024

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Position Type
Employment Type
Organization Type
College / University
Company Description

Augsburg University has maintained a strong academic reputation defined by excellence in the liberal arts and professional studies since 1869. A safe and welcoming campus in the heart of Minneapolis, Augsburg offers undergraduate and graduate degrees to nearly 3,200 diverse students.

Augsburg's mission is to educate students to be informed citizens, thoughtful stewards, critical thinkers, and responsible leaders. The Augsburg experience is supported by an engaged community that is committed to intentional diversity in its life and work. An Augsburg education is defined by excellence in the liberal arts and professional studies, guided by the faith and values of the Lutheran church, and shaped by its urban and global settings.

Augsburg invites individuals who share our mission and commitment to intentional diversity, equity, inclusion and belonging to join our community. In particular, Augsburg invites BIPOC, LGBTQIA+, individuals with disabilities, women, veterans and those from underrepresented or marginalized backgrounds are encouraged to apply.

Our division's mission is to meet every student where they are with authentic presence, outreach, and engagement. This role will be responsible for building relationships with prospective students and assisting students through all stages of the application process including exploring, applying and enrolling. The counselor will provide student-centered counseling being able to connect on a wide breadth of areas for the University.

Primary Responsibilities
  • 90% of time spent on direct student engagement.
  • Provide high-level service to prospective students and parents regarding degree and other programs, application processes, financial aid, orientation and other determining factors for enrollment.
  • Build engagements with students and parents in person (on and off campus), via email, phone, and texting.
  • Attending regular staff meetings to stay informed of institutional changes that would impact the students' experience.
  • Assist with events on and off campus including organizing, set up, running and presenting.
  • Share trends on what you are hearing from students with the wider team.
  • Make admission decisions.
  • Use the CRM to record engagements.

Additional Responsibilities
  • Make connections with campus partners including staff and faculty to be a resource for students.
  • All other duties as apparent or assigned by supervisor(s).


Minimum Qualifications
  • Associates or Bachelor's degree.

Preferred Qualifications
  • Admission experience as a professional staff or student worker.
  • Ability to speak bilingually: Spanish, Somali, Arabic or Hmong.

Knowledge, Skills, Abilities
  • Strong communications skills, including strong active listening; professional written communication skills; public speaking skills.
  • Skilled at working with intergenerational colleagues and families.
  • Effective time management skills.
  • Team player, effective at collaboration.
  • Experience with Microsoft Suite of products (word, excel), Zoom, Google Suite of products (word doc, sheets, google meet).
  • Ability to work independently with little supervision.
  • Ability and excitement to work effectively in a diverse work environment.

Additional Information

Benefits at Augsburg

Augsburg University offers a competitive and comprehensive total rewards program including:
  • Medical, dental and vision coverage
  • A generous 403(b) matching program with an employer contributions of up to 8% upon eligibility
  • Up to 100% tuition remission for employees, spouses and dependents, and participation in the Tuition Exchange program with colleges and universities throughout the US
  • Generous paid time-off, including 14 paid holidays, 12 sick days, 2 community service days, and vacation of up to 22 days per year immediately upon hire
  • Employer-paid STD, LTD and life insurance
  • Employee Assistance Program (EAP) for all employees

Equal Opportunity and Affirmative Action Statement

Augsburg is an equal opportunity employer and does not discriminate on the basis of gender, sexual orientation, marital status, gender identity, race, age, disability, religion, national origin, color, or any other protected class.

Augsburg University is committed to providing equal employment opportunity to all applicants and employees regardless of their race, color, creed, religion, gender, age, national origin, familial status, disability, veteran status, sexual orientation, gender identity, gender expression, marital status or public assistance status, or any other characteristic protected by federal, state, or local law.

If you need a reasonable accommodation to complete our application process, please contact our Human Resources Department at phone number: 612-330-1058 or email:

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