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Lead Financial Navigator - Admissions

Illinois Central College
Peoria, IL
Closing date
Jul 21, 2024

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Position Type
Employment Type
Organization Type
College / University

At Illinois Central College, the Lead Financial Navigator is primarily responsible for providing prospective students and their families extensive support throughout the admission process. This position plays a critical role to ensure students have the awareness and assistance to navigate their financial options and obligations effectively to facilitate the enrollment process by empowering students to make informed decisions about their financial situation. Reporting to the Director of Admissions, this role supports data-informed departmental objectives aligned with the division's goals and the college's mission and strategic priorities.

Essential Functions

This list is meant to be representative, not exhaustive. Some incumbents may not perform all the duties listed, while related duties may also be assigned in other cases. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
  • Lead the process as the College expert on financial resources available to students to help pay for college; including apprenticeships, grants, scholarships, and federal and state financial assistance.
  • Collaborate with students and their families to provide comprehensive guidance on managing the financial aspects of higher education.
  • Communicate information to students and their families regarding financial aid eligibility, award of financial assistance packages, balance owed on the student's account, how to set up payment plans, applying for additional loans, and other payment options.
  • Collaborate with students and families to tailor personalized financial plans for their higher education journey and provide guidance on scholarship opportunities.
  • Provide resources and support to help students understand student loan options and manage debt responsibly.
  • Assist students in accessing and utilizing financial literacy resources to empower them to make informed decisions about financing their education.
  • Assist students in completing the Free Application for Federal Assistance (FAFSA) and facing special circumstances that impact their eligibility for financial aid.
  • Participate in all Admissions Events, Accepted Student's Days, Orientations, and occasional evening and weekend events, and deliver presentations to diverse stakeholders to bolster student recruitment efforts.
  • Participate at high school and community events focusing on helping prospective students and families learn and understand college financial assistance and the process
  • Conduct orientations, workshops, and presentations to educate colleagues about financing options for higher education and best practices in financial aid advising.
  • Stay abreast of updates to federal and state regulations governing financial aid programs.
  • Oversee a territory with the primary responsibility to analyze the current and historical admissions results and trends within the recruitment area.
  • Develop and implement effective recruitment strategies to help you surpass enrollment goals. Prepare and present detailed reports on recruitment activities and enrollment trends.
  • Maintain accurate records of prospective student interactions and contact details in the CRM database
  • Perform related duties as required.

Minimum Qualifications

The requirements below represent the knowledge, skills, and abilities required to perform the essential duties and responsibilities satisfactorily.
  • Bachelor's degree in related field.
  • Minimum of two years of related experience working with disadvantaged individuals and making community referrals.
  • Two or more years of case management experience.
  • Ability to relate and interact well with college students.
  • Proficient in Microsoft Office Suite.
  • Strong verbal and written communication skills.
  • Strong multi-tasking and prioritization skills.
  • Strong interpersonal skills, including establishing and maintaining cooperative and professional working relationships with others.

Preferred Qualifications
  • Master's or higher degree in a related field
  • Fluent in Spanish.
  • Community College experience

Illinois Central College offers a comprehensive benefit package including:
  • paid time off;
  • 10 paid holidays;
  • medical, dental, vision, life and long-term disability insurance;
  • tuition waivers for employee, spouse and dependent children;
  • on-site childcare center;
  • 403(b) retirement plans; and
  • State University Retirement System pension plan.


Do you have a Bachelor's degree or higher in a related field?
  • Yes
  • No


Do you have a minimum of two years of related experience working with disadvantaged individuals and making community referrals?
  • Yes
  • No


Do you have two years or more of case management experience?
  • Yes
  • No


Which of the following best describes your level of proficiency with the Microsoft Office Suite?
  • No experience
  • Beginner
  • Intermediate
  • Advanced

Required Question

Agency Illinois Central College

Address 1 College Drive

East Peoria, Illinois, 61635-0001

Phone 309-694-5725


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