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Director of Admissions (ADM3309)

Employer
Hutchinson Community College
Location
Hutchinson, KS
Closing date
Jul 11, 2024

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Specialty
Admissions
Position Type
Director
Hours
Full-time
Employment Type
Permanent
Organization Type
Community College
Job DescriptionJob DescriptionSalary:

RESPONSIBILITIES:

Essential Functions

  • Provide leadership for the Admissions staff including hiring, training, coaching, and providing professional developmental opportunities.
  • Manage day-to-day workflow and processing in the Admissions Office.
  • Lead and participate in campus recruitment activities/events.
  • Work with the Director of Enrollment Management to develop a strategic, data-driven new student Admissions recruitment plan.
  • Manage the Information desk and personnel.
  • Ensure compliance with federal, state, and college regulations concerning student admissions.
  • Work with the Director of Enrollment Management to create efficiencies in processes.
  • Work with Student Services to provide support to students.
  • Develop and maintain close working relationships with other educational entities and organizations.
  • Ensure HutchCC’s CRM is leveraged to streamline communication, create workflow automation, and provide real time reporting.
  • Integrate recruitment planning with retention planning.
  • Work closely with the Outreach team to ensure prospective students are connected to front line service providers, Admissions, and responsive faculty and staff.
  • Optimize the use of the technology for optimal back- and front-end user experience from inquiry to application to enrollment.
  • Serve on college committees to collaborate and support college Marketing, Strategic Enrollment Management (SEM), recruiting, and academics.
  • Oversee the budget for Admissions.
  • Coordinate Admissions activities with various institutional stakeholders.
  • Develop, coordinate, and present workshops for faculty, students, prospective students, staff, and community groups on recruitment related topics.
  • Review and determine eligibility of prospective students.
  • Develop, execute, and access office policies, procedures, and data processing systems of the Admissions Office.
  • Mange the institutional chatbot. Review usage, response times, and follow up from internal stakeholders.
  • Ensure necessary updates are made to the institutional chatbot.
  • Ability to handle difficult situations with diplomacy.
  • Ability to maintain confidentiality of all matters and information.
  • Ability to work with minimal supervision and to initiate and work on projects independently, as time permits.
  • In collaboration with Financial Aid and Endowment, manage scholarship resources consistent with strategic initiatives and overall goals.
  • In partnership with Marketing, collaborate in the development of communication strategies and materials to serve the college’s enrollment objectives.
  • Experience working with multiple computer systems.
  • Create strong relationships on and off-campus. Partner with Admissions staff at other institutions.
  • Arrive on time for work, attend work regularly, and successfully complete the responsibilities of the position.
  • Comply with HutchCC policies, procedures, and practices.


SECONDARY:

  • Must be available for some travel and be able to work evening and weekend hours when required.
  • Perform additional duties as assigned by the Director of Enrollment Management.


REQUIRED QUALIFICATIONS:

  • Master’s degree in Education, Leadership, Business, Human Services, Marketing, or Public Relations preferred.
  • Five or more years’ experience in a high-performance, outcomes-driven team, focused on student services in higher education, project management, marketing/advertising communications and/or public relations.


DESIRED QUALIFICATIONS:

  • Strong leadership skills that can motivate cross-functional teams of people toward project outcomes.
  • Experience in organizing and leading multiple projects at once with different timelines, work teams, and modalities with outstanding problem-solving skills and critical thinking.
  • Creative and innovative approach to project and communication plans using responsive marketing techniques.
  • Experience using and maintaining a CRM and SIS system.
  • Ability to work effectively with populations representing diverse backgrounds, life experiences, and abilities.


ADDITIONAL QUALIFICATIONS:

  • Physical requirements include excellent verbal, written, and listening communication skills; excellent organizational skills; ability and willingness to collaborate; ability to work independently; use appropriate judgment and to apply tact and courtesy in difficult situations; light to moderate, indoor work environment.
  • Mental requirements include the ability to learn and comprehend basic instructions about the position.
  • Physical and mental qualifications must be performed with or without a reasonable accommodation.
  • The qualifications listed are guidelines for selection purposes; alternative qualifications may be substituted if sufficient to perform the duties.


SALARY and STATUS:

The salary is commensurate with qualifications as determined by HutchCC administration. This full-time administrative staff position is 12 months annual, benefit eligible, at-will, and exempt.

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