Associate Director, Publishing Services

Washington, D.C.
Mar 28, 2022
Jun 23, 2022
Knowledge Communities
International Education Leadership
Position Type
Associate Director
Organization Type

Position Summary:  Reporting to the Director, Publishing Services and Editor-in-Chief, International Educator (IE), the Associate Director works with a wide variety of internal and external stakeholders in the conceptualization, development, and delivery of print and digital publications and products, and collateral and online content. This role manages the business operations of NAFSA’s publishing services department and provides professional editorial services. The Associate Director, Publishing Services, works closely with a team of colleagues and reports to the Director, Publishing Services and Editor-in-Chief, International Educator.  This position is critical to the successful production of NAFSA’s thought leadership in international education.

Major Functions and Responsibilities: 

  1. Manages the development and launch of NAFSA publications (40%)
  • Oversees the publication process for books, e-books, white papers, e-docs, and other thought leadership from conception to execution, including editorial development and production.
  • Serves as editor and project manager for books, digital downloads, student and parent guides, and other projects; oversees delegation of these responsibilities when needed.
  • Works closely with program colleagues, member leaders, and expert authors on content development for publications.
  • Ensures that publications meet NAFSA’s standard of excellence.
  • Oversees the design process for publication covers and interior layout.
  • Works with publications and marketing colleagues to ensure product, social media, and marketing implementation to promote newly released publications.
  • Participates in departmental meetings, acquisitions meetings, and other related meetings as necessary.
  • Works with publications team colleagues to create and execute opportunities for crossover and complementary content with other projects.
  1. Manages the print and electronic production processes of NAFSA’s publishing program (exclusive of periodicals and social media) (20%)
  • Plans and manages editorial work schedules.
  • Negotiates and leads the development of work agreements and contracts with writers, designers, printers, and other vendors. Works with the Director to manage the year-to-year product pipeline and cash inflow from planned publications while remaining on schedule and within budget.
  • Manage quality control on subcontracted publication processes.
  1. Serves as an editor for articles, NAFSA annual conference publications, and supplemental content as needed, providing quality assurance, and ensuring appropriate voice. (15%)
  • Supports colleagues in the pubs team in the review and edit the electronic newsletter and International Educator magazine as needed.
  • Collaborates with conference program colleagues on content for the annual conference.
  • Manages the quality editing of in-house products.
  1. Manages select business practices for NAFSA publications (15%)
  • Works closely with the Director to assist with the business practices for publications, including invoices, reports, permissions, royalty payments, etc.
  • Conducts internal and external book order fulfillment operations, including NAFSA’s relationships with external fulfillment agencies
  • Assists, as needed, with customer service-related issues to NAFSA publications, including troubleshooting problems that arise with NAFSA’s fulfillment vendor.
  • Collaborates closely with the Director on other projects as needed.
  1. Attends annual conference and works with the Publications team to staff, manage the schedule, setup, and break down the NAFSA conference bookstore. (5%) 
  1. Performs other duties as assigned to support the strategic goals and objectives of the Association. (5%)

Required Qualifications:

  • Bachelor’s degree or equivalent experience in journalism, English, communications, or a related field
  • Minimum five years of writing, editing, and editorial project management responsibility in a communications or similar environment
  • Superior communication skills, both oral and written, with strong editorial capabilities (writing, editing, proofreading)
  • Ability to think strategically through projects and communicate ideas effectively while working collaboratively with internal teams
  • Demonstrated ability to manage multiple streams of work, prioritize appropriately, and problem solve effectively in complex situations
  • Knowledge of print production processes, graphic design principles, and Web design/communication principles

Other Knowledge, Skills and Abilities

  • Proficiency in Microsoft Office suite
  • Hands-on knowledge of MS Word, Adobe Acrobat, InDesign, or other content management systems
  • Ability to track multiple, competing projects
  • A firm grasp of style rules, including the Chicago Manual of Style, in addition to experience using an in-house style guide

Desired Qualifications:

  • Experience working on projects with association or nonprofit volunteer leaders
  • Experience with print/digital optimization
  • Experience in or exposure to international education
  • Previous experience with NAFSA, international education, or other association membership, or nonprofit organization 

Scope of Supervision

The position does not have supervisory responsibilities.

Work Relationships

As representatives of a membership organization with a broad and diverse range of activities related to education and training, NAFSA staff possess more than simply specialized capabilities. Each individual is expected to take the initiative to become knowledgeable about the organization as a whole. Association members and other staff expect colleagues to be accessible and responsive, to convey a positive attitude, and to exhibit a high degree of professionalism. 

Office Environment

The workday is generally 9:00 a.m. to 5:00 p.m. The week after Memorial Day to Labor Day, it is 8:30 a.m. to 5:30 p.m. Monday through Thursday and 9:00 a.m. to 12:00 p.m. on Friday.

Travel is required occasionally related to job responsibilities, especially for the annual conference, regional meetings, and other leadership meetings. Participation in the NAFSA annual conference the week of Memorial Day, including the holiday itself, is a job requirement. The annual conference is held in varying cities. 

About NAFSA: Association of International Educators

NAFSA: Association of International Educators is an organization of people dedicated to building a global community and fostering a more peaceful world through advancing international higher education. With approximately 10,000 members, NAFSA is the world’s largest professional development and advocacy organization committed to international learning and creating a more globally engaged, welcoming, and educated United States.

NAFSA believes that international education advances learning and scholarship, fosters understanding and respect among people of diverse backgrounds and perspectives, is essential for developing globally competent individuals, and builds leadership for the global community. We believe that international education lies at the core of an interconnected world characterized by peace, security, and well-being for all.

NAFSA is a workplace that not only appreciates diversity but believes it is our strength, and we strive to create an inclusive culture for all our team members. NAFSA is proud to be an Equal Opportunity Employer. Learn more about NAFSA at 

The link to apply is available at: