Assistant Director of the International Center

Cal Poly, San Luis Obispo
San Luis Obispo, California
Commensurate with experience
May 26, 2022
Jun 26, 2022
Knowledge Communities
International Education Leadership
Position Type
Assistant Director
Organization Type
College / University

Job Summary

Under the general direction of the Assistant Vice Provost for International Programs, the Assistant Director for the International Center manages the administrative and programmatic operations of the Study Abroad area of the Cal Poly International Center as well as the international travel of students on non-credit programs. The position performs a broad range of professional and analytical duties including developing, recommending, and implementing short- and long-term strategies, programs, and objectives to further the mission of the International Center, and is responsible for the operations of the International Center in the absence of the Assistant Vice Provost.

This position will be a 2- year temporary with an option to ultimately make it permanent, budget permitting, and is eligible for full benefits, including medical, dental, vision, and CalPERS retirement.

Main Duties and Responsibilities

  • Manage the day-to-day operations of Study Abroad and the international travel of students on non-credit programs.
  • Recruit, hire, train and supervise professional and support staff.
  • Oversee the onboarding of new staff and provide ongoing training and mentoring for staff and student employees.
  • Perform assessment, planning, implementation, reporting and analysis for Study Abroad and international travel.
  • Manage all stages of enrollment for the various study abroad and exchange programs.
  • Oversee the integration of CSU and Cal Poly requirements; analyzing complex issues and recommend resolution to problems involving interpretation of policy, and/or other issues relating to program areas.
  • Manage marketing and outreach activities.
  • Manage study abroad scholarships and chair scholarship selection committees.
  • Manage review of exchange and study abroad programs with staff.
  • Develop, review, and coordinate new and renewing study abroad affiliation and exchange agreements.
  • Collaborate with Academic Departments, GE Governance Board, Registrar and Evaluations on curriculum integration efforts.
  • Ensure compliance with Executive Orders, Coded Memoranda and state and federal regulations.
  • Provide guidance regarding exchange balances for international exchanges and the National Student Exchange.
  • Serve as back up to the Assistant Vice Provost for International Programs in their absence and assists in strategic planning.

Key Qualifications

  • Strong supervision/leadership skills and ability to apply modern management/administrative techniques to coordinate and manage staff.
  • Demonstrated critical thinking and interpretive skills to analyze situations, define problems, develop, interpret and apply policies, identify concerns, and develop and implement solutions.
  • Demonstrated ability to coordinate formative assessment plans for departmental programs.
  • Ability to establish and maintain highly effective, professional working relationships with campus and CSU administrators, auxiliaries, faculty, staff, students, and members of the general public.
  • Demonstrated high standards of conduct, ethics, sensitivity, and confidentiality in dealing with various internal and external constituencies.

Education and Experience

Bachelor’s Degree AND five (5) years of progressively responsible professional student services work, International Programs, or related fields.