Director of the Office of International Students and Scholars
The Director of the Office of International Students and Scholars (OISS) at California Lutheran University is responsible for providing results-oriented leadership and forward-thinking vision for international students and scholars at California Lutheran University. The Director of OISS is a key member of the Center for Global Engagement leadership team supporting campus internationalization and global strategy for the University. The Director will be committed to supporting student success and actively advancing global initiatives with a justice, equity, diversity, and inclusion lens, in keeping with Cal Lutheran’s strategic plan and best practices in international education.
The OISS Director is responsible for managing the F-1 and J-1 programs for the University including immigration certification, reporting, administration, and advising, as well as the development and delivery of support services for international students and scholars. The OISS Director is also responsible for the management of H1-B process with support from Cal Lutheran legal counsel.
- Lead in the collection, security, maintenance, updating and reporting of data related to international students and scholars in accordance with Homeland Security, the Bureau of Citizenship and Immigration Services, and Department of State E
- Serve as lead F-1 student advisor (PDSO), lead J-1 scholar advisor (A/RO), and backup J-1 student advisor E
- Provide management oversight and consultation in partnership with legal counsel regarding H1-B matters E
- Manage in-bound J-1 faculty program providing departmental support, scholar advising, and resources E
- Support the Associate Provost with the assessment of student learning outcomes (using qualitative and quantitative measures) and data management (e.g., report generation, benchmark data, etc.) E
- As the Primary Designated School Official (PDSO), provide ongoing training for the DSO campus team; serve as the main contact person for the Cal Lutheran SEVP Liaison; monitor regulatory updates/best practices for communication/implementation; and engage with the local LA-PIER advisor community. E
- Develops and nurtures collaborations with faculty, other departments and community organizations.
- Advocate for and serve the primary spokesperson for International Students and Scholars at campus presentations and events, while also including support for third-country-individuals, US citizens living abroad studying at Cal Lutheran, and other visa-type holders. E
- In collaboration with the CGE-OISS Assistant Director, support the development and implementation of orientation programs, including the creation of online platforms, to strengthen alignment with traditional undergraduate and graduate orientation programs E
- Partner with the CGE-OISS Assistant Director with educational programming and student support initiatives, as well as student-development programming (e.g., Peer Mentors, Clubs & Orgs, cultural events, etc.) E
- Implement and/or supervise and assist efforts in OISS/CGE educational, cultural, social, and leadership development programming with a focus on international-student support areas (e.g., immigration advising, taxes, career support, health & wellness, cultural adjustment, etc.). E
- Collaborate on initiatives to advance internationalization, including through partnerships with the other Center for Global Engagement units: the Office of Education Abroad, and Office of International Students and Scholars, and International Admission. E
- Maintain ethical and transparent fiscal responsibility of any assigned financial tasks E
- Represent Cal Lutheran at relevant professional conferences or associations, and serve on university and national committees as appropriate E
Perform other duties as assigned or requested E
- Knowledge of DHS, USCIS, DOS and Department of Labor regulations governing non-immigrant students, faculty, researchers and professionals (F-1, J-1)
- Knowledge of current issues in higher education, international education and immigration, as it impacts international students and scholars. Best practices and standards related to the field of international education
- Rules, regulations, policies, and procedures of an office of international students and scholars
- Health, safety and risk management issues for international services
- International Students/Scholar program development and budget management
- Technology systems specific to international services (e.g., Terra Dotta)
- Interpersonal and communication skills (oral and writing) and the ability to work in cooperative ways with diverse populations of faculty, students, staff, parents, and international partners
- Diversity, equity, and inclusion model practices in international services
- Highly developed organizational and leadership skills
- Effective advising and intercultural communication techniques
- Methods and techniques of student advising
- Supervisory principles, practices, and methods
- Principles of service learning and experiential education
- Event planning and organization concepts
- University mission, goals and objectives
- Ability To:
- Effectively handle multiple projects and tasks independently with consistent follow-through.
- Set goals and objectives, develop quantifiable measurements, provide sound recommendations regarding work processes and organizational structures, motivate and manage others and prioritize workload to meet strict deadlines and requirements.
- Work flexible hours, including evenings and weekends.
- Collaborate with university colleagues in the creation, growth, support, and management of OISS programs.
- Attend professional conferences and potentially conduct some international travel as assigned.
- Multitask with frequent interruptions.
- Work effectively with diverse student populations.
- Plan and coordinate international education programming.
- Manage applicant files for exchange students using electronic database.
- Establish and maintain cooperative and effective working relationships with others in a team setting.
- Deliver effective presentations to various-sized groups.
- Organize events for students, faculty, staff, and community that promote university-sponsored global engagement programs.
- Develop promotional materials for International Students and Scholars programs.
- Work in various communication applications such as InDesign, Canva, Photoshop, MailChimp, Flickr, Hootsuite, etc.
- Operate a computer, copier, fax, camera, and other equipment as assigned.
Minimum Qualifications: Any combination equivalent to: Master’s degree in a field directly relevant to international education with preference to international education, international/global studies, international relations, higher education administration/global emphasis, foreign language/culture, intercultural communication, or international business. Concurrent or distinct years of experience as a (Primary) Designated School Official at an institution of higher education for at least four (4) years and an (Alternative) Responsible Officer for at least two (2) years.
- Five (5) or more years of F-1 advising and support as a DSO with preference as a PDSO at an institution for higher education
- Three (3) or more years of J-1 advising and support as an ARO with preference as a RO
- One or more years of H1-B advising and support
- Knowledge of Terra Dotta software system for ISS
- Reading and speaking knowledge of at least one foreign language in addition to English
- ? Experience living or studying abroad