Global Exchange Advisor

Florida State University
Tallahassee, Florida
low to mid forties
Jun 17, 2022
Jul 18, 2022
Knowledge Communities
Education Abroad
Position Type
Adviser / Advisor

This position supports FSU’s portfolio of exchange programs including but not limited to working with outgoing and incoming students, communication with partner universities, and FSU academic departments and units involved in support of exchanges.The Global Exchanges Advisor provides comprehensive advising to students interested in exchange programs at all stages of the exchange process from program exploration to re-entry. 


Student Advising and Support:

  • Serves as first point of contact advisor to Florida State University students about exchange programs during one-on-one advising and in group information sessions. Provides comprehensive student advising and support on topics such as program selection, course selection, and application process.
  • Maintains communication with students while abroad and upon return to provide ongoing support. 
    Facilitates pre-departure and re-entry programming and contributes updates to program content and materials.
    Assists with other student advising and administrative processes, including revisions and updates to exchange process and communication in Terra Dotta data management system, as needed.

Program Management:

  • Creates and maintains program and application information in Terra Dotta Study Abroad software platform.
  • Collaborates with international partner institutions to receive and submit student nominations by deadlines.
  • Liaises with FSU university offices on matters related to exchange students including Registrar, Financial Aid, and Student Business Services as well as academic department coordinators and faculty advisors for specific exchanges.
  • Participates in communication to students regarding travel safety and risk management as needed.
  • Processes transcripts from partner universities using established conversion scales and submits to University Registrar.

Outreach and Assessment: 

  • Prepares and presents information sessions to promote Global Exchanges throughout the FSU community.  
  • Assist in identifying groups to target for outreach for global exchange opportunities.
  • Contributes to ongoing assessment of programs based on student feedback and review of current processes.
  • Assists with structured reflection activities for students while abroad on exchange programs to develop intercultural competencies and collect photos and testimonials to help promote programs and student outcomes. Participate in selection process for the global Nole program and collaborate with the CGE Program Coordinator on events for incoming exchange students as necessary.

Attend all major CGE programs and events. Attend major Division of Student Affairs (DSA) functions. Serve on CGE, DSA, and university-wide committees.  Other duties as assigned.


  • Bachelor's degree in related field and two years’ experience or a combination of post high school education and experience equal to six years.
  • At least 2 years’ experience working in a higher education setting
  • Experience studying/living/working abroad
  • Demonstrated excellent skills in written and oral communication as well as public speaking.
  • Experience working in a fast-paced environment and demonstrated ability to meet multiple deadlines in a timely manner.


  • Master’s degree in related field
  • Experience working in an international education or study abroad office
  • Experience with Terra Dotta Study Abroad software platform or other study abroad data management systems.
  • Working knowledge of issues related to international educational exchange, including best practices in study abroad advising, pre-departure facilitation, risk management, and cultural adjustment resources.
  • Knowledge of international higher education systems and credit transfer
  • Experience advising university students and working with diverse populations and various stakeholders.
  • Knowledge of a second language