The Student Advisor role is a student services and recruiting position within Athena’s Student Relations Department. The person in this position will be contacting students who have already expressed interest in Athena’s study abroad programs, explaining and outlining the details of the program, assisting them in selecting the best program for them, and encouraging and helping them through the application process. The Student Advisor will also have the opportunity to support Athena's main outreach staff through travel and lead generation activities.
Additional tasks and projects focused on student and university services, marketing, social media, and design may be required at times. This is a fun and fast-paced role that allows you to be a part of changing the world, one student at a time!
This is a fun and fast-paced position. The Student Advisor position offers a base pay with a commission-based incentive.
Providing accurate information on Athena as an organization and its study abroad programs to prospective students via email, phone calls, chat, texts, and social media
Identify interested prospective students and understand student/customer needs and requirements
Communicating the details and benefits of our program to students and helping them through the application process
Tracking calls and email communication with students
Respond thoroughly and in a timely manner to all questions, issues, problems, and/or needs of students, advisors, faculty, parents, and colleagues
Assist in strategically targeting our outreach to new schools/partnerships that align with Athena's mission
Advise students on various study abroad logistics - cultural differences, course and credit transfer, financial aid policies, visas, travel logistics, health and safety, packing tips, what study abroad is in general, etc.
Guiding students through each detail of the application process
Executing outgoing student student communications including student newsletters, creating advising resources and blogs, creating and contributing to Athena webinars, and social media as needed.
As needed, serving the needs of Athena’s Alumni and Ambassador groups
Communicating clearly and accurately with a personal touch
Continuously assess progress towards meeting individual, team, and organizational goals; adjust strategy as needed
Set up booths or promotional stands and stock products
Distributing product brochures, flyers etc. to source new outreach opportunities
Manage student accounts via StudioAbroad and Athena’s current CRM during application process to ensure goals are met
Work with team to ensure proper communication and materials/campaigns are promoted
Data entry and administrative duties will be required to appropriately monitor each student’s status
Good communication skills, listening skills, and personable outreach manner
Self-motivated and goal oriented
Motivated individual with a laser focus on achieving enrollment goals and increasing the number of students that Athena serves
Attention to detail is a MUST
Able to learn Athena’s program details quickly and communicate them accurately
Punctual and consistently reliable
Proven track record in recruitment or higher education admissions preferred
High level of flexibility
Good working knowledge of technical programs, including Google Apps, Microsoft Office, Excel, and database navigation
Prior call center, phone sales, or customer experience preferred
Flexibility to work evenings on occasion
Experience working, studying, or volunteering abroad is strongly preferred
Ability to be a positive and committed team player while also working independently and maintaining self-discipline and direction is required
Must be comfortable thinking for oneself and asking questions when unsure.
Must manage work independently and stay on track and seek guidance prior to deadlines.
Strong interpersonal communication and advising abilities
Strong aptitude for multitasking and organization
Strong student-service focus
Skilled in working under pressure, and strength in handling stressful situations
Ad hoc projects as needed
EMPLOYER - ATHENA STUDY ABROAD
Athena Study Abroad's founder has been named the winner of theEnlightened Employer Award at the Women in International Education (WIE) Awards in Berlin, Germany in November 2018.
Athena offers generous vacation time + 11 paid holidays
Paid sick time
Company-sponsored health and dental plan
Keep all frequent flyer miles and hotel points earned
Wellness program offered
HOW TO APPLY
Any interested applicant should submit his/her resume and cover letter to Athena at email@example.com (please put “Student Advisor” in the subject line). Please include at least two (2) recent professional references. No phone calls, please.
Athena Study Abroad was developed to change the world.
Recognizing that conflict often comes from a lack of understanding, Athena was created to spread understanding of different cultures to its students. To maximize a student's experience abroad, Athena took a different approach: partner solely with smaller schools overseas in order to expedite the student's engagement in their overseas school as well as the culture. This mission is aimed at maintaining the personalized service throughout the term abroad that Athena prides itself on providing both before and after a student’s term abroad. Athena offers its students programs that are focused on intense, cultural immersion which puts them in touch with the locals of their host country, elements of the host culture, and other international students from around the world to ensure a well-rounded, diverse experience.
Athena also instills in its students the importance of giving back to the world through the charitable arm of Athena, S.O.S. Developing global citizens through education abroad experiences is a core component of Athena’s mission. Athena developed S.O.S. to ensure that charity is incorporated at the heart of our pr...ograms, students, and organization. S.O.S. has three important components:
Students Offering Support: Athena donates proceeds on behalf of each student to various world charities
Staff Offering Support: Athena staff frequently does active community service as a team, and
Service Opportunities for Students: Scholarship funds reserved for charity-minded students and service-learning experiential overseas opportunities offered on Athena programs.