International Student and Scholar Services, Other International Education Opportunities
General Scope of Position
The International Student and Scholar Advisor performs duties in the two primary functional areas of institutional immigration compliance and educational outreach to support the mission of the International Student and Scholar Office at the University of North Carolina at Charlotte. The ISSO Advisor’s main immigration role is for F-1 international students; the Advisor will further support the ISSO Director and Associate Director as needed for J-1 student and scholar matters. The second ISSO functional area supported by the Advisor includes responsibility for initiating retention programs and services that promote intercultural exchange, knowledge, and understanding within and between the U.S. domestic and international communities. UNC Charlotte enrolls approximately 1,800 international students in addition to 1,300 students on OPT and 100 international scholars.
The International Student and Scholar Advisor will report to the Associate Director of the International Student and Scholar Office.
Essential Duties and Responsibilities: The successful candidate will:
Serve as the primary advisor for OPT community, advising on forms I-983, I-765, and other related matters.
Review Optional Practical Training (OPT) and STEM-OPT extension applications and issue I-20s accordingly.
Under direction of the Director and Associate Director, develop and implement communication plan for OPT community; further develop and maintain electronic informational resources to answer students’ questions.
Serve as Designated School Official (DSO) for the F-1 visa program.
Advise international students in F-1 in areas of immigration, cultural, personal and financial concerns.
Manage F-1 and J-1 records regarding international students, exchange visitors and dependent populations for accurate reporting to the Student and Exchange Visitor Program.
In coordination with other ISSO staff, contribute in discussions about policies and procedures pertaining to ISSO services and programs.
Assist in the office transition to Terra Dotta Systems (SEVIS batch software) to include working on custom internal enhancements, troubleshooting, creating e-forms, and ensuring efficiency in ISSO application processing.
Navigation Banner student database for record reviews.
Maintain positive working relationships with various campus partners to further collaborative efforts (e.g., Graduate and Undergraduate Admissions, Dean of Students, Registrar, Housing and Residence Life, etc.)
Support the coordination and implementation of ISSO orientations and cross-cultural programs for international students, scholars and their dependents.
Under direction of the Director and Associate Director, develop and coordinate ISSO program evaluations and review on a set schedule, recommending changes as appropriate.
Support and participate in programs/events coordinated by the Office of International Programs (OIP) as appropriate, including some weekend and evening hours.
Minimum Education and Experience
Minimum of two-to-three years of experience working with an international student and scholar population
Ability to work well in groups, work independently and advise on confidential issues and familiarity with working in a university environment, ability to work effectively with faculty and administrators
Ability to use software systems to streamline processes and communications
Must be detail oriented in working with databases, applications and advising students
Must have an understanding of international student development, as well as excellent communication, organizational and customer service skills
Ability to be flexible with other duties and special projects as assigned
Ability to communicate effectively with students, faculty, staff and administrators with patience and diplomacy within a teamwork environment
Experience creating student centered communication plans
Familiarity with laws and regulations related to U.S. higher education, F-1 and J-1 visa/status regulations
S. citizenship or lawful U.S. permanent resident status [in order to meet the U.S. Department of Homeland Security and Department of State to be able to serve as Designated School Official (DSO) and Alternate Responsible Officer (ARO)].
Preferred Skills and Qualifications
Experience working with student information systems such as BANNER, PeopleSoft, Terra Dotta, SUNAPSIS, ISSM, and/or SEVIS
Experience working with a large international student population
Affiliation with international education organization such as NAFSA: Association of International Educators
Process and Timeline
Applications will be accepted until July 9, 2019. The projected start date is October 15th, 2019.
Additional Salary Information: Salary and Benefits
Salary range for the International Student and Scholar advisor is competitive. The University offers a comprehensive benefits package including medical, dental, retirement, and more. Visit our web site at http://hr.uncc.edu/Benefits for details.
Internal Number: 007817
About University of North Carolina at Charlotte
UNC Charlotte is North Carolina's urban research institution. Our campus is located in the piedmont of North Carolina, just two hours from the mountains and three hours from the Atlantic Ocean. A large public university with a small college feel, more than 25,000 students consider UNC Charlotte's 1,000-acre campus their home away from home.