James Madison University is seeking an Associate Director of International Student & Scholar Services. The position will reporting to the Director of International Student and Scholar Services (ISSS), the Associate Director will supervise two full-time staff members, as part of a dynamic team of professionals committed to supporting the globalization efforts at JMU. The position will provide leadership for all services related to the international student experience; including F and J immigration support (serving as a Designated School Official (DSO) for the F-1 student program and Alternate Responsible Officer (ARO) for the J-1 exchange visitor program) and compliance, student engagement and success, academic monitoring, student and program assessment, retention and crisis intervention, cultural/social/educational programming and events and department liaison with campus partners.
Major Responsibilities: • Provides supervision and leadership to the coordination of all services to the JMU international student population; • Maintains compliance and record keeping for F and J immigration matters, while serving as DSO and ARO; • Maintains in-depth, advanced knowledge to interpret and provide guidance on federal immigration regulations as they pertain to our international students and scholars; • Creates, monitors, and updates ISSS policies regarding F and J students; • Provides vision and support for cultural, social, and educational programming and events to enhance international student; engagement that support department goals • Serves as department liaison with campus partners to recommend solutions related to student and scholar immigration status and overall student success; • Serves as a managing partner for the Madison International Learning Community; • Oversees international student success and retention; • Develops and maintains student and program assessment; • Manages crisis involving international students; • Engages in required occasional evening and weekend work; • Other duties as assigned
Requirements: • MA in Higher Education, Administration, Student Personnel Services, International Education, Counseling or a related field • Supervisory experience • Strong organizational, critical thinking, and problem-solving skills with an ability to identify measures of system performance and the actions to improve performance • Demonstrates ability to work with a diverse international population • Intermediate knowledge of F-1 and J-1 visa regulations for students and scholars • Experience and knowledge of best practices in advising • Experience working with academic departments in a University environment • Demonstrates ability to provide high-level immigration support, written and oral communications • Excellent judgement and ability to deal with difficult situations • Must be a U.S. citizen or legal permanent resident to meet federal SEVIS requirements.
PREFERRED QUALIFICATIONS: • Experience in higher education, including experience as a Designated School Official and/or Alternate Responsible Officer or related immigration advising experience working with international students and/or scholars. • Strong knowledge of PeopleSoft, Excel, and Microsoft Office. • Working knowledge of international student/scholar management software, Terra Dotta.
About James Madison University
James Madison University is a public, comprehensive university of approximately 20,000 students located in the scenic Shenandoah Valley, two hours southwest of Washington, DC. The university has been ranked by U.S. News and World Report as the top-rated public regional Master's level university for seventeen consecutive years and is consistently named one of the nation's most wired universities. The Princeton Review Best Value Colleges has named the university one of the nation's 50 best value institutions for the past three years. The university places a strong emphasis on undergraduate research and offers 38 Master's and eight doctoral degrees.
James Madison University is an equal opportunity employer committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status. Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.