1. Student Advising /Retention (Degree seeking/ELP) • Develop short- and long-term strategies for international student and scholar advising; assess and enhance current models and deliverance of outstanding service • Serve as a Designated School Official (DSO) and as Alternate Responsible Officer (ARO) to federal programs, international students, and scholars. • Advise and assist international students on various issues impacting them, including but not limited to immigration and adjustment to life in the U.S., academic programs and degree progress. • Serve as liaison with academic departments and other campus units about issues related to international students • Monitor academic progress of international students and provides early/proactive intervention. Assists suspended and returning students in readmission to WSU; • Oversee insurance enrollment, payments, and claims for international students and scholars; ensure all international students have the required health insurance coverage at the start of each semester. Liaises with ELP to facilitate this groups Health Insurance enrollment • Coordinate tax filing for international students and scholars; prepare and update necessary information regarding tax obligations • Manage the advising and registration of new degree-seeking international students. Liaise with Admissions, Warrior Hub, English Language Programs, and academic advisers to ensure a smooth and seamless registration process.
2. Immigration Advising • Advise F-1 and J-1 international students about regulations & their I-94 statuses • Use SEVIS, & Banner to process I-20/DS-2019s, update student information, apply for benefits, etc • Keep up to date with University and USCIS regulations • Advise students in other statuses, and those wanting to change status • Run reports to constantly monitor that students are registered as full-time. Provide ongoing support to international students who face academic and financial challenges and ensure that the students meet SEVIS requirements for maintaining their F-1 status • Monitor students on reduced course load and completes all necessary follow up in SEVIS • Update and maintain accurate records in SEVIS. This includes duties such as registering students each semester, recording optional practical training, and maintaining accurate program end dates for students. Assist the Director of International Services with annual SEVIS form I-17 updates and bi-annual SEVIS re-certification. Also assist with maintaining accurate SEVIS records for visiting scholars on J-visas.
3. Program Development & Delivery • Develop programs and events focusing on bridging International and American students together to learn from one another, in addition to fostering a climate of global diversity. This includes but is not limited to the Global Connections, International Coffee Hour, Host/Friendship Family program, International Education Week • Plan, coordinate, implement, and direct cultural events for international students. Maintain an effective record of the student’s completion of these events required by the scholarship. • Develop policies and procedures that streamline and enhance the Cross-Cultural Scholarship program in order to bring consistency and transparency to the process • Develop an annual calendar of programs and events for the entire year, and serve on project teams, developed for the purpose of administering the Cross-Cultural Outreach Program • Liaise with Resident Life, faculty and staff to encourage a continued focus and support of diversity and campus global initiatives. • Plan and manage a comprehensive international student orientation program each semester. Select and train orientation ambassadors. Collaborating with a broad base of offices on campus, such as Campus Safety, Student Employment, Health Services, Orientation, Food Services, University Housing, and the wider Winona community, to ensure that the unique needs of international students are met upon arrival to WSU • Assist with delivery of other programs as needed or requested by Director. Recruitment
4. Travel domestically and internationally as needed to recruit international students
5. Other duties as assigned by the Director of International Student and Scholar Services.
Minimum Qualifications: Master’s degree in a relevant field and at least two (2) years of experience in Program administration in international education OR a Bachelor’s degree will be considered provided the candidate has at least five (5) years of experience in Program administration in international education.
• Knowledge of F and J immigration regulations and experience in interpreting and applying the appropriate federal immigration regulations to student cases • Knowledge of Minnesota regulations as they pertain to international students and scholars • Ability to quickly acquire Student and Exchange Visitor Information System (SEVIS) proficiency. • Skills with Microsoft Office Products including Word, Excel Access, and Outlook. • Multicultural and cross-cultural sensitivity and a firm grasp of world geography. • Ability to create and maintain positive relationships with a wide range of constituents, including faculty, students, colleagues, administrators, parents, and program partners. • Experience in a higher education setting • Excellent organizational and oral and written communication skills. • Flexibility, ability to work independently, and eagerness to work in a team environment in a fast-paced office. • Experience living or working directly with persons of various nationalities; • International experience (studying, living, or working abroad); • Problem solving and crisis management ability; • Organizational, interpersonal, intercultural competence
Internal Number: ASF192006
About Winona State University
The mission of Winona State University is to enhance the intellectual, social, cultural and economic vitality of the people and communities we serve. We offer undergraduate programs based on the traditions and values of the arts and sciences and an array of graduate and professional programs that are especially responsive to the needs of the Upper Midwest. We prepare our graduates to serve generously, lead responsibly and respond imaginatively and creatively to the challenges of their work, their lives and their communities. A community of learners improving our world!