Primary Purpose: Serve as a University of the Pacific (Pacific) international student advisor, Designated School Official (DSO), and Alternative Responsible Officer (ARO). Based at Pacific's Stockton campus, the ISSA provides immigration and cultural support to international students and relevant stakeholders in support of university-wide compliance and international student success.
Essential Functions: 1. Issue Forms DS-2019 and I-20 to International Students, Exchange Visitors, and dependents.
2. Maintain the immigration records of University-sponsored F/J visa holders including their dependents.
3. interface with the Student and Exchange Visitor Information System and Banners International Student and Scholar Module.
4. Advise students and scholars and respective departments, presents options, and recommends solutions related to immigration status.
5. Interpret and provide guidance on federal immigration regulations as they pertain to international students and scholars.
6. Plan, develop, and conduct programming and workshops on immigration-related topics to support international student success.
7. Provide information on application processes for on-campus employment, Social Security Numbers, Individual Taxpayer Identification Numbers, driver licenses, practical training, and changes of immigration status.
8. Stay abreast of immigration rules and trends, attending professional conferences and/or training sessions as needed, to effectively advise individuals and departments on immigration regulations and institutional practices.
9. Provide ad-hoc reporting as requested or assigned.
10. Interface with state and federal agencies as needed.
11. Serve as Campus Security Authority (CSA) as outlined by the Clery Act. CSAs have federally mandated responsibilities to report crimes that are reported them.
Experience working with international students within higher education or comparable environment.
Familiarity with federal immigration regulations and providing immigration guidance to F-1 and/or J-1 visa holders.
Effective communication skills, verbal, written, and cross-cultural.
Bachelors degree or equivalent combination of education and/or experience.
A U.S. Citizen or U.S. Legal Permanent Resident per federal regulations governing service as a Designated School Official and Alternate Responsible Officer.
Ability to provide excellent customer service.
Ability to work independently, prioritize and manage competing tasks timely and successfully with and without direct supervision.
Two (2) to three (3) years experience as a DSO and/or ARO.
Physical Requirements: The physical demands described here are representative but not definitive of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is primarily performed in a standard office environment with use of computer and phone. Requires extended periods of sitting and repetitive hand/wrist motion while using computer keyboard and phone. Occasional standing, walking, climbing stairs, bending, stooping and reaching. Occasional lifting up to 25 pounds.
Work Environment/Work Week/Travel: Work performed during standard business hours. May require limited work during non-business hours.
Hiring Range: Commensurate with experience, non-exempt
Background Check Statement: Applicants who are selected as final possible candidates must pass a criminal background check.
Drawing on its rich legacy as the oldest chartered university in California, Pacific is a student-focused, comprehensive educational institution that produces outstanding graduates prepared for personal and professional success. Our student body thrives in Pacific's small classes and dynamic cultural environment, while our distinguished alumni are transforming their communities every day.
University of the Pacific is a nationally ranked university with a long tradition of dedicated teaching, small class sizes, practical experience and vibrant residential life. The breathtaking main campus in Stockton, California is home to seven schools and colleges, with more than 80 majors and programs of study. Pacific also has the McGeorge School of Law in Sacramento and the Arthur A. Dugoni School of Dentistry in San Francisco. Total university enrollment is nearly 7,000, with 3,757 undergraduates in an average class size of 19 and a student/faculty ratio of 14:1. Eighty-seven percent of students come from California, with 35 other states and 25 foreign countries also represented.