The Office of International Education and Development (OIED) at Appalachian State University (Appalachian) invites applications for a permanent, full-time position of Director of Education Abroad. The director reports to the Executive Director for International Education and Development and supervises four full-time staff members. Together with the Executive Director and Director of the Student and Scholar Services & Outreach, the Director for Education Abroad is a key member of the Associate Vice Chancellor of International Education and Development’s Cabinet. The Director for Education Abroad interacts with other academic and non-academic departments on campus (Academic Departments, Colleges, Academic Affairs, Office of Conference and Camp Services, Office of Summer Sessions, Financial Aid Office, Registrar’s Office, Student Accounts, Special Funds Accounting, Controller’s Office, Office of General Counsel, Appalachian and Community Together (ACT) Office, etc.).
Appalachian is a member institution of the seventeen-campus University of North Carolina. Located in Boone, North Carolina, the university has more than 19,280 students, primarily in bachelors and masters programs in both liberal arts and applied fields. Appalachian has both a traditional residential campus and a variety of distance education programs. OIED is structurally organized into three programmatic departments: Education Abroad, International Student and Scholar Services & Outreach, and International Research and Development.
The Education Abroad unit provides and facilitates quality international educational opportunities and experiences for Appalachian students. It promotes students' academic, personal, professional, and intercultural development before, during, and after their study abroad experiences. The Education Abroad unit responds effectively to individual student needs, while fostering cultural understanding and self-awareness throughout the student body, and contributing to an increasingly international campus. During the 2018-2019 academic year, more than 947 Appalachian students studied abroad for academic credits (more than 604 students on short-term programs and more than 343 students for a semester or a year).
The Education Abroad unit also coordinates and facilitates international undergraduate and graduate students’ exchange program fostering academic immersion via enrollment at Appalachian. Exchange students come from one of several higher education exchange partners around the world. International exchange students work closely with the Education Abroad unit to enroll at Appalachian as a full-time students during the semester or academic year for which they are nominated by their home institutions. Appalachian hosts more than 130 international exchange students annually from more than 60 countries.
Essential Duties and Responsibilities:
The primary purpose of this position is to facilitate, manage and oversee education abroad experiences for Appalachian State University students including semester and year-long programs, faculty-led programs, internship and community service abroad, international student teaching, and research abroad.
Duties and responsibilities of the position include but are not limited to the following:
Sharing and disseminating information on current issues in international higher education, the field of education abroad, and international mobility trends with staff and the University for strategic planning purposes.
Communicating implications of data analysis to upper administration.
Day-to-day management and oversight of all education abroad and works closely with the Associate Vice Chancellor for International Education and Development to create a variety of new programs aimed at diversifying education abroad destinations.
Enhancing effective partnerships with academic units and non-academic units on campus.
Working with the staff to streamline program development processes, manage budgets, assess and manage risk associated with education abroad, communicate and implement policies, develop and monitor performance indicators for programmatic success, liaise with students, parents, Faculty and program providers.
Representing with considerable independence the University and its education abroad programs throughout the campus, with professional organizations and associations throughout the world, and with current global partners.
Working collaboratively with the staff to reach strategic goals and strengthen the communication of the office with academic and non-academic units, students, and international partners.
Acting as an advocate for international education experiences and serves as the principal liaison with faculty and academic units to integrate international experiences into the curricula.
Managing and supervising a full time staff of four.
A master’s degree is required at the time of hire.
A minimum of five years of work experience with college or university education abroad programs is required.
Knowledge of current trends and developments in international education and in higher education generally, especially learning outcomes, assessment, competencies, and institutional change.
Knowledge of University policies and processes related to financial management and international transactions.
Knowledge of institutional ethos, policies, and effective practices regarding academic advising.
Ability to work with minimal supervision as part of a dynamic team dedicated to promoting and enhancing the University’s global engagements.
Demonstrated history of creativity in finding solutions to programmatic challenges, while proposing initiatives to move the Unit toward its goals and objectives.
Demonstrated history of initiating, developing, and sustaining strong positive relations with faculty and staff, program directors, department chairs, college/school deans, and administrators across campus.
Knowledge of one foreign language and a proactive and effective communication style.
Continuous and progressive years of professional experience with proven managerial experience in international academic program development and operations.
Ability to travel abroad and a regular presence at national and international education conferences.
Demonstrated ability to effectively manage large budgets.
Experience with Terra Dotta and Banner integrated management systems.
Excellent written and oral communication skills.
Excellent interpersonal skills.
Excellent customer service skills.
Understanding of student confidentiality issues and academic protocol.
Ability and willingness to work some evening and/or weekend events.
Attention to detail and the organizational ability to perform multiple tasks simultaneously.
Experience living, working, or studying abroad.
Internal Number: 064571
About Appalachian State University
Appalachian State University is a constituent member of the University North Carolina System. Located in the Blue Ridge Mountains of northwestern North Carolina, Appalachian has built a national and international reputation for offering outstanding academic programs. It is a medium-size university with the culture and atmosphere of a small university. With a total enrollment of 19,280, Appalachian offers 200 undergraduate majors and concentrations, 140 graduate majors and concentrations, and a number of graduate certificate programs.
The University’s leadership strongly supports furthering Appalachian’s international preeminence and making available to all Appalachian students superb international experiences that will contribute to their effectiveness as future leaders in various sectors of the global community. Appalachian’s current strategic plan, “The Appalachian Experience: Envisioning a Just and Sustainable Future,” has a strong focus on global engagement. The University is currently in the process of completing the development of the Global Engagement Strategic Plan.
More than 950 Appalachian students study abroad annually for academic credits. According to the Inst...itute of International Education’s (IIE) 2018 Open Doors Report, Appalachian ranks 6th nationally among the comprehensive master’s institutions for the number of total undergraduate and graduate students participating in education abroad experiences for academic credit and 3th nationally among the same types institutions for the number of students who study abroad on short-term programs. Additionally, Appalachian hosts more than 155 international exchange students annually from more than 60 countries.