The Office of International Students & Scholars at Lehigh University welcomes applications for an International Student & Scholar Advisor. This position will be primarily responsible for providing high quality immigration advising for international students and scholars, and preparing immigration documents for the international population at the university. This position is also equally responsible for the technical and business practices associated with the Sunapsis system we use. Our community members know Sunapsis as iHome, which is its branded name at Lehigh. The International Student & Scholar Advisor will also be expected to manage all the planning, design and delivery of the Annual International Bazaar, which is Lehigh’s staple international event.
40% advising & Counseling
Advise international students, international scholars, university staff and faculty on immigration rules and regulations pertaining to the international community we serve
Advise international students on personal, academic, career, social and cultural matters impacting their academic well-being
Independently and as a team, research interpret regulations pertaining to international students in F-1 and J-1 non-immigrant status, and international scholars in J-1 and H-1B visa categories
Serve as a Designated School Official (DSO) and Alternate Responsible Officer (ARO) to ensure compliance with immigration regulations
Preparing and issuing immigration documents for international students and scholars
40% Database management/SEVIS compliance and reporting
Work with OISS and IT staff to develop the iHome technology (Sunapsis) in order to enhance visa processing, internal communication, and improve the overall efficiency of the immigration support functions for the office
Monitor effectiveness of business processes and recommend changes as appropriate. This includes: the development of e-forms, checklists, database queries and other iHome functionalities not currently in use
Provide oversight and quality control of student data feeds to iHome and from iHome to the Student & Exchange Visitor Information System (SEVIS)
Routinely perform iHome system audits and monitor and process system alerts to ensure accuracy and consistencies with data feeding into SEVIS
Develop and provide training on system functionality for OISS staff and university-wide users
Prepare fall semester statistical reporting that will be disseminated to the university-wide community, including the leadership
work very closely with the Office of Institutional Research to ensure statistical reports on international student and scholar numbers are accurate and in line with the university’s official enrollment reporting
Work with the Office of Institutional Research to compile annual IIE Open Doors international student census and other ad hoc enrollment reports such as AIEA, NAFSA, etc.
With guidance from the director, oversee the planning, design and delivery of the Annual International Bazaar in the spring and collaborate with bazaar student committee members on the planning and delivery
In collaboration with OISS staff, coordinate workshops pertaining to employment opportunities for international students, career related sessions, as well as intercultural training for the university-wide community
Assist with international orientation in the fall and spring semesters
5% Other duties as assigned
Duties may include attendance at professional conferences such as NAFSA and/or events
Serving on committees such as the OIA learning series, hiring or campus committees
Updating information on the department website in collaboration with our Director of Communications
Bachelor’s degree in International Relations, International Studies, Communication, counseling or a related field
Minimum of 1 to 3 years serving in a capacity directly related to immigration/visa matters pertaining to non-immigrants
Excellent attention to detail
Very strong interpersonal, written and oral communication skills
Very strong technical and computing skills
Strong problem-solving and critical thinking skills
Experience living and/or studying abroad
Successful completion of standard background checks including but not limited to: social security verification, education verification, county and national criminal background checks, PATCH, FBI fingerprinting, Child Abuse Clearance. Based upon the requirements of the position Lehigh may also request credit history reports, motor vehicle checks and professional license/certification verification
Master’s degree in International Education, Intercultural Communication, Law, Student Affairs, Counseling or a related field
Strong knowledge and experience with Sunapsis or other ISSS systems such as PeopleSoft, Ellucian, FSA Atlas, Terra Dotta, and SEVIS
Two years of experience serving as an international student and scholar advisor at a university or college setting
Working knowledge of non-immigrant employment based visas such as H-1Bs O-1s etc., and PERM special handling
Ability to effectively present information at workshops or academic department meetings
Experience preparing comprehensive statistical reports at a university setting and expertise in designing charts, graphs, etc.
About Lehigh University
Recognized among the nation's premier research universities, Lehigh offers a rigorous academic community for nearly 7,000 students (roughly 5,000 undergraduate and 2,000 graduate). Our small size, ideal student-to-faculty ratio and vibrant campus allow students to collaborate on projects in and out of the classroom.
Founded in 1865 and located in Bethlehem, Pennsylvania, just 90 minutes from New York City and Philadelphia, Lehigh has four colleges: College of Arts and Sciences, College of Business and Economics, P.C. Rossin College of Engineering and Applied Science and College of Education. The university offers more than 100 undergraduate degree programs and 13 master’s and doctorate-level programs.