International Education Leadership, International Student and Scholar Services, Other International Education Opportunities
4 Year Degree
USC International Academy is seeking a Student Programs Advisor to assist in the organization and delivery of student programs and activities aimed at enhancing the quality of student life. The successful candidate will be customer-service and teamwork oriented, a strong communicator, and open to learning.
Manages the day-to-day operations of the USC International Academy residential housing community: places residents into appropriate housing units, emails residents housing confirmations, explains contracts and orients new residents at housing move-in meetings, explains process/cleaning expectations to residents for move-out, purchases welcome kits, conducts room inspections prior to move-in and move-out, resolves conflicts among residents, runs weekly housing occupancy reports, manages up to 2 Cultural/Resident Advisors, manages contracts with on and off campus residential apartment complexes, manages all documents related to housing/residents, works with Cultural/Resident Advisors on providing community building programming including budget for funds, adjudicates violations of USC International Academy Housing contracts and works with on-campus entities as needed.
Manages all student compliance with Title IX and Engemann Student Health Center by sending reports, providing information during orientation and organizing make-up workshops/sessions.
Works with appropriate on-campus departments and assisting students with crisis prevention and management.
Interfaces with students, staff and faculty to exchange and update information and/or enlist support for student programs.
Works closely with the Admissions, Recruitment and Marketing teams.
Provides leadership, guidance and supervision to student workers, volunteers and/or graduate assistants, and provides program-focused training to support staff.
Completes required administrative paperwork and maintains accurate records.
Participates in the development and implementation of program policies and procedures.
Performs other related duties as assigned or requested.
Demonstrated experience in area of residential life. Experience with residence halls and university apartment style living and familiarity with an urban setting.
Strong interpersonal, written and oral communication skills.
Ability to work with close attention to detail.
Willingness to ensure a quality experience.
Demonstrated experience working with a diverse community of student, staff and faculty.
Strong ability to manage multiple responsibilities and prioritize appropriately.
Strong track record of delivering consistent and excellent customer service.
Experience using Microsoft Excel to track data and perform quantitative analysis.
Ability to work in a fast-paced environment with the willingness to adapt to changing priorities.
Internal Number: REQ20081932
About USC International Academy
USC International Academy, located on the University of Southern California University Park Campus in Downtown Los Angeles, provides university-quality, skill-based, English as a Second Language (ESL) instruction.
Students receive 20 hours of classroom instruction each week in interactive, student-focused classes taught by experienced instructors. Through a rigorous program of study, campus involvement, and cultural and educational activities, Academy students develop comprehensive English language skills and are fully immersed in American university life at a top-tier institution. The majority of Academy’s students transition into degree programs at USC or other institutions.
The University of Southern California (USC), founded in 1880, is located in the heart of downtown L.A. and is the largest private employer in the City of Los Angeles. As an employee of USC, you will be a part of a world class research university and a member of the “Trojan Family,” which is comprised of the faculty, students and staff that make the university a great place to work. USC is WASC accredited and a UCIEP member school.
USC is an equal opportunity, affirmative action employer. All q...ualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at email@example.com. Inquiries will be treated as confidential to the extent permitted by law.