Organization: IEP Position Title: Campus Consultant - Faculty Led Programs Location: University of South Alabama - Mobile, Alabama Hours: Full-Time, Exempt: 40 hours/week Anticipated Start Date:January 2020
IEP, a Global Educators (GE) company, is an education abroad consulting firm supporting U.S. universities and colleges in their international education initiatives through staffing, project management and individualized consultancy and coaching. Guided by our core values - Passion, Innovation, Relationships, Action, Trust and Expertise (yep that spells PIRATE) - we want new members to our crew to embody these values both personally and professionally.
This full-time consultant position is housed at our campus-based office at the University of South Alabama. Responsibilities and duties as a Campus Consultant at the University of South Alabama are to coordinate Faculty Led Programs (FLPs) and oversee all students and faculty groups while they are abroad.
The Campus Consultant will report within IEP to the Director of Operations. On campus, the Campus Consultant will report to the University of Southern Alabama (USA) Director of International Education.
Advise faculty leaders on USA education abroad faculty led program process: proposal, marketing, recruitment and on-site delivery.
Manage program accounts, including budgets, invoicing, payables, and collections for USA FLPs.
Check in regularly with affiliated partners providing logistical support on pending/approved marketing programs.
Assist in establishing and maintaining education abroad policies and procedures as related to Faculty Led Programs.
Collaborate with necessary USA offices/departments to ensure complete student support throughout the application process.
Update and manage FLP content via Terra Dotta, website, social media and print pieces.
Plan and implement campus marketing and outreach activities associated with FLPs.
Provide pre-departure orientations to outgoing students on FLPs each term.
Perform administrative tasks such as data entry, email correspondence and phone calls, etc.
Risk management assistance such as, but not limited to, mitigating program risk through research of locations of travel and assisting a student or faculty in a student-specific or country-specific incident
Train USA Student Ambassadors on FLP information.
Implement IEP initiatives to meet goals established in IEP strategic plan, including:
Initiate collaboration with key departments and offices to grow enrollment on FLPs.
Update data on a bi-weekly schedule and use for decision making
Establish and achieve our campus enrollment goals and work to increase participant enrollments through the creation of new materials, techniques, data monitoring, etc.
Participate in weekly IEP Team Meetings and weekly check ins with IEP supervisor
Travel and participation in IEP team trainings bi-annually
Other duties as assigned
Bachelor’s degree or 4 years experience in the travel industry
International study, intern, and/or volunteer experience
Ability to represent IEP at USA with enthusiasm, integrity, accuracy, and in the spirit of its mission
Interest in promoting education abroad programs
Ability to work independently and as part of a team
Ability to compose high quality written communications with faculty and staff
High degree of accuracy, attention to detail and commitment to timely follow ups
Excellent time management skills - ability to multi-task, take initiative, and prioritize tasks in a deadline driven environment.
Computer fluency in most major applications (MS Word, Excel, Outlook, etc.), Google Suite, and Terra Dotta or similar CRM system.
Ability to lift or maneuver up to 50 pounds
Ability to continuously stand or walk
Ability to bend, squat, climb stairs, and lift frequently
IEP believes in the value of frequent communication regarding employee performance. IEP utilizes a 6 week coaching strategy throughout the year to foster regular communication between employee and supervisor, implement short term goal setting, and assess effectiveness. In addition, all full time IEP employees have bi-annual reviews that assess employees on the following core competencies and sales competencies: Communication; Core Values; Judgement; Personal Responsibility; Positive Attitude; Problem Solving; Relationship Building; Teamwork; Time Management; Content/Product Knowledge; Customer Knowledge; Presentation; Selling Techniques.
Salary and Benefits
Competitive annual salary, paid bi-weekly
Company-sponsored health, dental, and vision insurance
Medical and Dependent Care flex-spending accounts
Parental leave (after 3 months) - 8 weeks paid time off for newborn/newly adopted children
401(k) plan after 1 year of employment, with fully-vested company match
IATA Travel Agent status
Access to LifeCare Employee Assistance Program (EAP)
Extensive training and professional development
Paid vacation, sick days, and 10+ IEP holidays (including Winter Holiday from December 25th through January 1st)
Fun, innovative, and flexible work environment
International travel opportunities available
Submit your cover letter, resume, and two professional references to: firstname.lastname@example.org
Qualified candidates will be contacted for an interview: no phone calls please
Applications will be accepted through December 1, 2019
IEP provides equal opportunity to all people regardless of age, race, religion, color, sex, gender, sexual orientation, national origin, or physical or mental disability. Equal opportunity applies to hiring, placement, promotion, salary determination, and all other conditions of employment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document upon hire. By submitting your application materials to us you are also providing explicit consent for our Human Resources department to process that data within reasonable limitations under the scope of consideration for your employment.
IEP, a Global Educators (GE) company, is a consulting firm assisting US universities and providers in the development, management, and oversight of their education abroad initiatives.
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