This position independently provides technical support necessary for CWU to maintain Student and Exchange Visitor Information System (SEVIS) compliance and coordinates program support to F-1 international students. This specialized position advises students, staff, program participants, and/or the public regarding program content, policies, procedures, and activities while interpreting and applying rules and regulations specific to the operation of the specialized and/or technical program. This position has extensive involvement with students, staff, the public and/or agencies in carrying out program activities and coordinate, schedule and monitor activities to determine consistency with program goals.
All employees are expected to support CWU’s commitment to diversity and to bring and support inclusion into the university environment.
Create initial I-20s, maintain and update information in SEVIS database accurately;
Monitor F-1 international student status for SEVIS compliance: detailed student and program record keeping, running and verifying reports, preparing SEVIS drafts.
Monitor SEVIS alerts for F-1 international students at all CWU locations; communicate action needed to students and their advisors and document resolution of alert.
Monitor all F-1 international students’ records to ascertain SEVIS compliance; including but not limited to record keeping, monitoring alerts and reports, registering students quarterly, communicate with students and advisors, etc.
Add newly admitted international students’ visa information into PeopleSoft upon receipt of application email from Admissions.
Communicate with newly accepted students regarding F-1 visa requirements, visa application process or transfer process
Advise and assist students regarding change of status applications, travel, reinstatement applications and other visa related regulations.
Establish regular office hours to address immigration questions and process.
Make public presentations related to program specialty; i.e. present at New Student Orientation for UESL and CWU matriculated students.
Liaise with SEVIS help desk to troubleshoot SEVIS data entry issues and update OISP SEVIS manual with clarification of USCIS (immigration) policies and procedures; and or attend SEVIS web training, to remain current with procedures.
Provide updates to OISP Personnel and other departments.
Provide Optional Practical Training (OPT) assistance to students and track in SEVIS.
Attend meetings and/or conferences as a program representative.
Confer regularly with representatives on and off-campus including organizations and agencies regarding the interpretation and implementation of program and institutional policies.
Use word processing, graphics, statistical, spreadsheet and/or data base software for student tracking and monitoring.
Create quarterly reports regarding international student enrollment; generate and submit the annual report to the Institute of International Education (Open Doors).
Monitor OISP international student enrollment and program activities in relation to established program goals; analyze and determine variance from program standards and provide quarterly updates to the Executive Director and other OISP staff as directed.
Provide general clerical support of establishing and maintaining files, answering the phone, greeting guests in the office, and/or scheduling meetings.
Liaise and support other OISP units as needed.
Establish office procedures, priorities, and deadlines in coordination of Program; assist with program requirements.
Assist J-1 students as an Alternate Responsible Officer (ARO).
Experience effectively organizing multiple work assignments, involving competing priorities to produce work products that are accurate, of high quality, and that meet deadlines.
Strong customer service experience
Excellent interpersonal, oral and written communication skills
Experience using Word, Excel, email and/or similar software applications to produce written correspondence, create and maintain spreadsheets, databases, and to receive and respond to email inquiries, tasks, etc.
Demonstrated willingness and/or experience working with students and/or co-workers from a wide range of abilities, backgrounds and experiences.
OR any combination of education and experience which clearly demonstrates the ability to perform the essential functions of the job
Special Conditions of Employment:
US citizenship or permanent US residency required in order to access SEVIS (as mandated by the United States Citizenship and Immigration Services).
Proficiency with a foreign language
Experience working with PeopleSoft, Notepad, Access
Experience working in higher education
Experience with SEVIS program
Experience or interest in mentoring students from a variety of backgrounds.
Ability to incorporate multicultural perspectives and issues into everyday conversations.
Life experiences that demonstrate an ability to contribute to CWU ‘s commitment to inclusion and diversity.
Internal Number: 3468
About Central Washington University
Central Washington University is a public university in WA state. Central’s commitment to hands-on learning and discovery and individual attention takes students beyond the limits of the classroom and books. Students get to do what they’re studying in real-world, professional settings, which makes learning exciting and relevant.
CWU prepares students to succeed in a global economy through strong partnerships with 30 colleges and universities around the world. CWU currently as than 450 international students from 55 countries, with over 12000 students overall.
Central Washington University's main, residential campus encompasses 380 acres in historic Ellensburg. There are also six university centers (Des Moines, Lynnwood, Pierce County, Moses Lake, Wenatchee, and Yakima) and two instructional sites (Joint Base Lewis-McChord and Sammamish).