As part of the Syracuse Abroad Institutional Relations (IR) team, the Institutional Relations Specialist works primarily with visiting study abroad students and partner universities. Reporting to the Associate Dir/IR, this position requires extensive domestic travel, visiting partner universities and attending external events. The Institutional Relations Specialist acts as a facilitator and problem solver, connecting on and off-campus staff for collaborative conversations, which requires communication across various Syracuse Abroad office teams including IR staff, Academic Program Advisors, Business Office, and the Functional Business Analyst. The Institutional Relations Specialist will coordinate and assist with marketing and recruitment efforts, both on- and off-campus, depending on office and departmental programs and priorities. Travel and event work is often required during evening/weekend hours during the recruitment season. Two employees will be hired, with one possibly being remotely-located; preference for working remotely will be given to location in the NY city/Boston/Philadelphia area.
Institutional relations portfolio oversight; travel and recruitment. Serve as lead liaison and relationship manager for assigned portfolio of Syracuse Abroad partner schools. Coordinate regular communication and in-person engagement activities with each partner school. Represent Syracuse Abroad at partner school events including study abroad fairs, pre-departure orientations, and professional meetings. Identify enrollment trends and opportunities for collaboration with partner schools and determine appropriate actions, communications, and activities through direct outreach to partner schools. Maintain detailed log of events attended. In collaboration with Associate Director, develop university specific strategies to meet school needs, and create or maintain productive programming. Represent Syracuse Abroad at conferences while also attending for professional development purposes.
Marketing & communication; campus engagement. Assist in developing Syracuse Abroad’s marketing and communications materials for various initiatives, programs, and centers. Assist in the creation of marketing materials and strategy for various audiences including students, staff, and faculty both on Syracuse’s campus and at partner schools. Attend and support on-campus marketing, engagement, and recruitment efforts as needed.
Institutional relations training and reporting. Assist in the creation and delivery of robust field- and organization-focused training materials to adequately brief non-IR staff members attending partner school events. Support traveling staff members as they prepare for interactions with partner school staff, specifically addressing billing models, enrollment histories, and partnership nuances.
Bachelor’s degree required, Master’s degree in a related field preferred.
Valid driver’s license required.
Ability to travel frequently required (8-10 weeks each semester).
Experience studying, interning, volunteering, or working abroad required.
Experience studying abroad with one of Syracuse Abroad’s center programs preferred.
Experience working in higher education, or education abroad, preferred.
Experience with CRMs preferred.
JOB SPECIFIC REQUIREMENTS
Must be excited to travel extensively (50%+) during the academic-year.
Must be a professional and polished public speaker, and comfortable speaking/presenting to students, parents, staff, and faculty.
Superior written and verbal communication skills required.
Marketing and communications experience is a plus.
Knowledge of Syracuse University and Syracuse Abroad center programs is a plus.
2 openings. Telecommuting is allowed.
Internal Number: 036289
About Syracuse University, Syracuse Abroad
ABOUT SYRACUSE ABROAD
Syracuse Abroad is one of the larger education abroad programs among doctoral-granting universities in the country, and Syracuse University is in a period of exciting and ambitious transformation for all things internationalization. Syracuse recently moved up one spot and is currently ranked #4 in the IIE Open Doors for student participation on mid-length (i.e. semester/quarter) study abroad programs. We operate seven Syracuse study abroad centers, currently in Asia, the EU, and South America – some running for 60 years. We have about 30 staff in our New York office including areas of budget/finance, academics, marketing, admissions, student services, institutional relations, and administration. There are hundreds more Syracuse Abroad faculty and staff based at our center locations around the world. Read more about Syracuse Abroad Centers and Partnerships here: https://www.syracuse.edu/academics/study-abroad/
ABOUT SYRACUSE UNIVERSITY
Syracuse University is a private research university of extraordinary academics, distinctive offerings, and an undeniable spirit. With a beautiful campus in the heart of New York State, a global footprint, and a histor...y that dates to 1870, Syracuse is ranked #53 by U.S News & WR and embraces diverse backgrounds and viewpoints. The main campus sits on top of a hill overlooking the city of Syracuse and downtown is just a short walk, drive, or bus ride away from the main campus.
Our student population includes nearly 15,000 undergraduates and 5,000 graduate students, representing all 50 U.S. states and 126 countries. We are home to 13 schools and colleges, offering undergraduate, graduate, and professional degrees. Our proud commitment to veterans and their families is unrivaled in higher education and in 2017 the University’s endowment fund was valued at approximately $1.2. Syracuse University blends the foundational power of the liberal arts with the intense focus on professional programs.
A medium-sized city situated in the geographic center of the state, Syracuse is approximately a four-hour drive from New York City, Boston, Philadelphia, Toronto and Montreal. With a metropolitan population of 700,000, Syracuse is a center for cultural, recreational and artistic events, including the Everson Museum of Art, Syracuse Stage, Symphoria, Destiny Mall, multiple sporting events, and festivals including Jazz Fest and Winterfest. The outdoor enthusiast will enjoy having the Adirondack Mountains nearby as well as the Finger Lakes, Lake Ontario, and the Thousands Islands Region within easy driving distance of the Syracuse campus.
Syracuse Schools and Colleges: https://www.syracuse.edu/academics/schools-colleges/
Ranked Programs: https://www.syracuse.edu/about/facts-figures-rankings/#s:reputation
City of Syracuse: https://www.syracuse.edu/about/visit/city-of-syracuse/
Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University's contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Diverse and Inclusive Campus Community Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.
BACK TO TOP
NAFSA Job Registry is Just One of the Benefits.
Discover what else NAFSA has to offer!
The job you are trying to reach from was originally posted at NAFSA Job Registry.