The International Travel Safety & Security Manager (ITSSM) has primary responsibility for monitoring international travel safety and security matters concerning Guarini Institute programs and operations. Under the guidance of the Guarini Institute Executive Director, and working closely with all Guarini Institute staff, campus risk managers and other campus units, the ITSSM will coordinate the ongoing development and review of policies and protocols designed to enhance the safety of undergraduate study away programs and participants. The ITSSM will be responsible for communicating with a variety of constituents about off-campus and overseas health, safety, security, and compliance matters, and for developing and managing resources related to these issues.
Health, Safety and Security Policy, Resource, and Procedure Development and Implementation (90%)
The ITSSM will monitor world events and issues affecting the health, safety and security of those participating on Guarini Institute programs and disseminate alerts, announcements and make recommendations for further action, according to protocol established by the Executive Director.
The ITSSM is responsible for coordinating the development, review, dissemination, and implementation of policies and resources related to health, safety and security of participants on Guarini Institute sponsored study away programs.
In collaboration with Guarini Institute and other College staff, the ITSSM will develop, plan and implement safety and security training materials for use in education abroad orientations and online learning modules for students, faculty and directors’ assistants.
In collaboration with the Office of Risk and Internal Control Services (RICS) and other campus partners, the ITSSM will assist with administration of the College’s Travel Registry and Travel Waiver Review processes, including continuously evaluating opportunities for procedural and system enhancements.
The ITSSM serves as the primary contact at the Guarini Institute for students, faculty directors, and parents regarding travel medical and security assistance coverage and travel abroad health insurance processes and policies. This position will communicate with the Risk and Internal Control Services and the Dartmouth Student Group Health Plan office (DSGHP) to ensure that policies meet the needs of the Guarini Institute’s programs and services.
The ITSSM will maintain the Guarini Institute incident reporting database by collecting information required for internal risk management purposes. The ITSSM will also collect all information needed to meet Guarini Institute Clery Act reporting requirements.
The ITSSM serves as the primary contact at the Guarini Institute for questions about visas for travel outside of the United States.
The ITSSM monitors the legal and regulatory environment for recent developments of interest to Institute managed operations.
The ITSSM will coordinate the development, refinement and implementation of information security policies, procedures and standards for the Guarini Institute and its study away programs.
The ITSSM will maintain key relationships with national and international education professional organizations to stay abreast of global health and safety trends, technologies and best practices.
Participates in periodic program site visits in support of the Institute’s efforts to ensure the safe and efficient operation of programs.
Emergency Preparedness Coordination and Response Support (10%)
The ITSSM supports the Executive Director in the development, coordination and execution of emergency management and response protocols and policies.
The ITSSM updates and maintains emergency preparedness and response plans managed by the Guarini Institute. In the event of an emergency, the ITSSM is available to support the emergency response team, document the steps taken, and manage communications with the appropriate units on campus.
Participates in the on-call rotation for education abroad emergencies (evenings and weekends).
Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.
Performs other duties as assigned.
Research and analytical skills as demonstrated by the ability to elicit pertinent quantitative and qualitative data from various sources; identify key factors, trends, and issues; analyze and summarize possible implications, and make recommendations for action.
Proficiency with various information technologies including database management systems, collaboration tools, web content management, online survey tools, social media, and video technology.
Ability to make effective oral and written presentations to further health, safety and security goals and to communicate policies and procedures.
Ability to work independently and in a collaborative team approach, taking initiative to advance projects to completion.
Ability to maintain confidentiality of sensitive personal and financial information.
5-6 years working within a university/academic or international education or program environment required
Experience in a study abroad office required.
Experience living, working or studying abroad.
Master’s degree required.
Experience with study abroad policy development and knowledge of best practices within the field regarding health, safety and security strongly preferred
Knowledge of a second language is preferred
Special Instructions to Applicants
Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged.