To provide leadership to the student immigration advising team within International Student and Scholar Services.
The University of Texas at Austin (UT Austin) is one of the largest public universities in the United States and is the flagship of The University of Texas System. UT Austin enrolls over 51,000 students studying in nearly 120 bachelor degree programs and over 220 graduate programs across 18 colleges and schools. UT Austin is committed to global engagement and is home to over 5,600 international students and 1,500 international scholars from over 130 countries. As an integral unit of Texas Global, International Student & Scholar Services champions initiatives that promote inclusion of the international population and celebrates the contributions that international students and scholars make to the university community.
Team Leadership and Administrative Management: Provide collaborative leadership to an advising team of professional staff members by creating a cohesive vision for the team to serve international students at the university. Manage advising team to develop work priorities. Determine the administrative calendar and plan for the execution of tasks for smooth workflow. Manage services to all international students who are enrolled at the university and during periods of post-completion Optional Practical Training and post-completion Academic Training. Assess impact of advising processes and procedures to ensure effective and efficient operations. Recruit, hire, and train new staff members, conduct annual performance evaluations, and foster career growth of advising team.
Immigration Oversight: Maintain expertise of federal regulations, processes, and procedures as they pertain to advising international students. Oversee immigration services and processes related to advising international students on Department of Homeland Security and Department of State immigration regulations and university procedures. Services include but are not limited to providing pre-arrival and arrival immigration information to prospective and admitted students; advising and processing of work authorizations, immigration document extensions, maintenance of status, visa applications and international travel. Serve as Designated School Official (DSO) for the university’s F-1 population and Alternate Responsible Officer (ARO) for J-1 Exchange Visitor Program. Provide expertise and guidance to advising team and ISSS staff regarding regulatory changes and their effect on office policy and practices. Support advising team in handling complex immigration advising issues. Develop resources and procedural materials for staff as needed.
Regulatory Compliance: Oversee compliance with the U.S. Department of Homeland Security and U.S. Department of State rules and regulations. Ensure adherence and accuracy in record-keeping and SEVIS reporting requirements utilizing applicable software platforms. In coordination with the director, recommend and develop policies and procedures to maintain compliance with applicable university, state, and federal rules and regulations related to students. Maintain frequent interaction with immigration agencies and other external agencies to advocate for international students.
University Outreach and Support: Cultivate and maintain positive working relationships with academic and administrative units to coordinate the delivery of services for international students. Work closely with university departments to provide support and respond to critical issues and concerns as they arise. Coordinate programs and workshops for academic and administrative departments on issues of importance to advise/support international students. Attend campus meetings to represent ISSS, Texas Global, and international student interests. Oversee electronic information and publications including communication targeted to international students and department contacts.
ISSS Leadership: Provide vision and leadership to ISSS staff at large, communicating regular updates and information. Serve as an active member on ISSS leadership team. Work with director to implement goals per the vision and mission of Texas Global. Actively support ISSS and Texas Global initiatives, serve on committees and participate in work groups to support the critical priorities of the organization.
Importantfor applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.
Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.
Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.
Retirement Plan Eligibility:
The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.
A criminal history background check will be required for finalist(s) under consideration for this position.
Equal Opportunity Employer:
The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.
The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
Employment Eligibility Verification:
If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.
The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:
Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.
The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the 2019 report here or obtain a copy at University Compliance Services, 1616 Guadalupe, Suite UTA 2.206, Austin, TX 78701.
Bachelor's degree in a related field and seven years of experience in international education programs in higher education or master's degree and five years of above experience. Proven experience in working with F-1 and J-1 regulations. Solid experience in supervising a team in a collaborative work environment. Strong organizational skills with an emphasis on attention to detail. Experience developing or revising policies and procedures to meet unit goals. Ability to assess data from a variety of sources, identify trends and issues, and recommend action. Strong background in managing complex concurrent projects. High level of intercultural competence, especially when providing superior customer service to a diverse group of internal and external constituents. Strong professional communication skills in both writing and speaking. Experience with public speaking and delivering presentations. Ability to work well under pressure in a fast-paced environment.
Due to federal database access requirements, only U.S. Citizens and Permanent Residents may apply for this position.
Relevant education and experience may be substituted as appropriate.
Master’s degree in related field and record of progressively responsible experience working with international student advising services in higher education. Experience living or studying abroad. Experience using Sunapsis.
3 work references with their contact information; at least one reference should be from a supervisor
Letter of interest
Internal Number: R_00011035
About The University of Texas at Austin
The University of Texas at Austin is one of the largest public universities in the United States. Founded in 1883, the university has grown from a single building, eight teachers, two departments and 221 students to a 350-acre main campus with 21,000 faculty and staff, 16 colleges and schools and over 52,000 students.
The university’s reach goes far beyond the borders of the main campus with satellite campuses and research centers across Texas, including the J.J. Pickle Research Campus, the Marine Science Institute, the McDonald Observatory, the Montopolis Research Center and the Brackenridge tract.
With an enrollment of 11,000 students and more than 3,500 master’s and doctor’s degrees awarded annually, the graduate school is a national leader in graduate degrees awarded and one of the largest graduate schools in the nation.
More than 8,700 bachelor’s degrees are awarded annually in more than 170 fields of study and 100 majors.
The university has one of the most diverse student populations in the country and is a national leader in the number of undergraduate degrees awarded to minority students.