The International Student and Scholar Advisor performs duties in the two primary functional areas of institutional immigration compliance and educational outreach to support the mission of the International Student and Scholar Office at the University of North Carolina at Charlotte. The ISSO Advisor's main immigration role is for F-1 international students; the Advisor will further support the ISSO Director and Associate Director as needed for J-1 student and scholar matters. The second ISSO functional area supported by the Advisor includes responsibility for initiating retention programs and services that promote intercultural exchange, knowledge, and understanding within and between the U.S. domestic and international communities. UNC Charlotte enrolls approximately 1400 international students in addition to 1000 students on OPT and 100 international faculty and scholars. The International Student and Scholar Advisor will report to the Associate Director of International Student and Scholar Office. The successful candidate will:
Serve as Designated School Official (DSO) for the F-1 visa program and Alternate Responsible Officer (ARO) for the J-1 visa program
Advise international students in F-1 and J-1 status, in areas of immigration, cultural, personal and financial concerns
Manage F-1 and J-1 records regarding international students, exchange visitors and dependent populations for accurate reporting to SEVP
Review Optional Practical Training (OPT) and STEM-OPT extension applications and issue I-20s accordingly.
In coordination with other ISSO staff, participate in discussions about policies and procedures pertaining to ISSO services and programs
Assist and support degree seeking, exchange and OPT students with immigration applications and petitions
Assist in the preparation of reports including statistical data on international students and scholars, audits and on-site reviews as required
Create, implement, and assess educational programs such as seminars, workshops and activities for international students
Consult with the ISSO Director and Associate Director to ensure accurate and current presentation of immigration information to students via internet, e-mail, listserv, social media, and other means of communication
Minimum Experience / Education:
Master’s Degree required, or Bachelor’s Degree with equivalent experience
Minimum of two-to-three years of experience working with international student and scholar population
Ability to work well in groups, work independently and advise on confidential issues
Ability to manage software systems to streamline processes and communications
Must be detail oriented in working with databases, applications and advising students
Must have an understanding of international student development, as well as excellent communication, organizational and customer service skills
Ability to be flexible with other duties and special projects as assigned
Ability to communicate effectively with students, faculty, staff and administrators with patience and diplomacy within a teamwork environment
Experience creating student centered communication plans
Familiarity with laws and regulations related to U.S. higher education, F-1 and J-1 visa/status regulations
U.S. citizenship or lawful U.S. permanent resident status [as required by U.S. Department of Homeland Security and U.S. Department of State.
Preferred Education Skills and Experience:
Experience working with Banner student information system, TDS, SEVIS, Canvas, and Drupal
Experience working with a large international student population
UNC Charlotte is North Carolina's urban research institution. Our campus is located in the piedmont of North Carolina, just two hours from the mountains and three hours from the Atlantic Ocean. A large public university with a small college feel, more than 27,200 students consider UNC Charlotte’s 1,000-acre campus their home away from home.
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